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StartEngine

How would you rate StartEngine?
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California
1 review
11 helpful votes
Follow Jesus M.
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Its a good website but they did leave a bad taste in my mouth after they did NOT make it clear about the owners bonus. I thought the owners bonus was referring to the owner of the business I was investing in. In other words, I thought the owner was offering up a special, if you invest this amount you will get 10% more shares. Owners Bonus refers to a subscription on Start Engines website. You pay 275 smackaroos and you get 10% more shares of everything you invest in on smart engine. I like to invest in things but I wasn't prepared to pay that much for just 10% more shares. Especially when I planned to use the website once. Start Engine needs to make it more clear. I feel bad for those smaller investors, they may be turned away from investing ever again. Maybe call it something else, like StartEngine Membership? You will get less pissed off people and maybe even more customers once you make it clear *******@StartEngine Please fix!

Date of experience: November 5, 2021
California
2 reviews
28 helpful votes
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Poor customer service
April 30, 2021

Difficult company to communicate with. With all the options out there I would probably pass on this one unless they can actually provide a decent customer support.

Date of experience: April 30, 2021
South Dakota
1 review
13 helpful votes
Follow Larry G.
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I purchases a startup I felt passionate about with the same debit card used for the prior purchase. After 11 times re-verifying my debit card the purchase was cancelled and to re by I am on a wait list' I kept telling Meagon the support person the issue was on their end and she wouldn't listen

Date of experience: July 7, 2020
Alaska
1 review
1 helpful vote
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Bad gamble
October 9, 2023

Put a couple hundred dollars in a company that went public after 3 years. My original 667 shares that I received only turned to a few warrants after ipo. Warrants weren't even worth the reinvestment to turn into shares.

Date of experience: October 9, 2023
California
1 review
30 helpful votes
Follow Jeffrey V.
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I have not done crowdfunding before and signed up to launch a campaign with startengine. The platform is very easy to use and they have internal legal team that review the filings with the SEC. It's all done very proper and buttoned up, they need a CPA review, bank statements, proof of company good standing and more. I looked at the other available platforms such as WeFunder and SeedInvest and found StartEngine to be the most friendly support staff and easiest to use platform. Will update the review after my raise ends.

Date of experience: January 6, 2019
California
1 review
15 helpful votes
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I started investing in start-ups with similar platforms a few years ago. Start Engine is very simple. It provides a simple and quick way to get more details in the startups being promoted and with a couple clicks can invest along with others in some of the greatest innovations of our time. From movie production to artificial intelligence system and more. There is minimum cost "auto" investing which attempts to simplify and diversify your investing. There are also high dollar investing opportunities which are very exciting to participate in. Another key advantage of Start Engine is the weight that Shark Tanks Kevin O'Leary brings to the table. As is the case with all startup investing, you deposit funds and can get those pre-invested funds back. But once you agree to commit to an investment, there is typically no refund. However, Start Engine, like others, emphasize the risks of this sort of investing. It's certainly not for everyone, but if you want to get in at the ground floor by investing in some intriguing products etc., Start Engine is certainly a great platform to do it on. The biggest challenge is deciding whether to take the risk, or stash my money under my pillow and play it safe. I've missed out plenty on the stock market etc., so I've decided to commit some amount of my incoming cash to start-up investing with a plan to research these companies and their management as best as possible before I click the button.

Date of experience: August 16, 2020
Kentucky
1 review
21 helpful votes
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StartEngine Fan Club
April 28, 2021

Of the 41 positive reviews on here of StartEngine, 38 were posted in August 2020. Of those posts, 65% were posted on August 14th. Do you really think the StartEngine fan club got together and decided to boost the reviews on a single day? Really! They are fake reviews.

Date of experience: April 28, 2021
Illinois
1 review
3 helpful votes
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Wish I read reviews first
December 20, 2021

I invested in two things on their website their stock and Phormed. I was trying to figure out a way to get my money back. I initially tried to get my money out and was told by support that I couldn't. I was just wanting to take the money out and put it in my checking account. I then tried to cancel my account since I was trying to do the above and unfortunately since it's in the stock market I can't access my funds. So I guess I will need to figure out what I want to invest in since I am unable to cash it out. So be warned that you are unable to access your funds once you invest. No live person to talk to but the support email does respond which is a good thing.

Date of experience: December 20, 2021
StartEngine T. StartEngine Rep
over a year old

Hi Judy,

Startup investing is a long term venture and these investments are typically held for several years before an exit opportunity is available.

Since there is not currently an established market to trade private securities, in order to liquidate your shares and see a potential return, investors must wait for an exit event, such as the company being acquired or going through an IPO. Every startup will have a different trajectory, so there is no exact timetable for if/when an exit event may occur.

California
1 review
4 helpful votes
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Update: I finally got my money out
January 4, 2021
Updated review

I finally got my money out, but it was no thanks to StartEngine. They use an intermediary to handle funds. I complained to them (phone and email) and they took care of getting my money distributed. I've closed my account with StartEngine.
I will add this... StartEngine is advertising HEAVILY. To me this is not a good sign. Also, their different startups advertise to me (retargeting ads). At this stage they should be relying on PR, not ads. This is a new and revolutionary product, or so they claim. They shouldn't have to spend so much on advertising. This feels very much like a direct marketing machine and not a true investment service.

Date of experience: January 4, 2021

DO NOT SEND THEM MONEY. THIS IS A SCAM.
November 11, 2020
Previous review

I sent StartEngine $3k to start my account and have cash ready to invest. Despite having deposited money with them, when I tried to invest they (the online tool) asked for SEPARATE/ADDITIONAL funds for a $300 investment, 1/10 of what I had on deposit. After trying and trying I gave up and submitted a disbursement withdrawal.
THEY NEVER SENT MY MONEY.
The $3k disappeared from my StartEngine account and has not appeared in my bank account. If you call them on the phone they send you away. No voicemail.
If you send an email they don't respond.
Their online chat is a bot that just says they will submit a ticket. I've heard nothing.
Mr. Wonderful basically stole my money.
This is a fraud.

Date of experience: November 11, 2020
Louisiana
2 reviews
2 helpful votes
Follow Pamela Y.
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Being apart of a peoples owned movie production film company is exciting! It's a small cost per share and an affordable minimum requirement to start! Less than $40.00!

Date of experience: March 7, 2023
StartEngine T. StartEngine Rep
over a year old

We are happy to hear you are excited about your investment! Thank you for using StartEngine!

New Jersey
1 review
3 helpful votes
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Finally a way to invest in small upstarts without an enormous amount of money. I'm so excited for the new trading platform can't wait till more companies are trading

Date of experience: November 27, 2020
California
1 review
3 helpful votes
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SCAM SCAM SCAM
October 4, 2021

Crooks! Don't waste you're time with this scam. They pretend to be an investment company but make it impossible to get your money returned to you once it's in their control.

Date of experience: October 4, 2021
StartEngine T. StartEngine Rep
over a year old

Hi there, I'm sorry to hear this didn't meet your expectations. StartEngine facilitates investment opportunities in start-up companies. Our refund policy depends on if you have invested in a Reg CF or a Reg A+ campaign, but refunds are available only until the funds are invested and shares have been issued in your name. At that time, no refund is possible or due as StartEngine no longer has your funds. As outlined as many places as we can throughout our investment campaigns, checkout flow, terms and conditions, and investor education materials these are not the same as investing in companies that are trading on public marketplaces. These investments are inherently longer term and not immediately liquidating, though we are passionate about liquidity and as such have launched our own ATS, StartEngine Secondary for companies to list on once their campaign is closed, if they choose to do so. We encourage all investors to read our educational materials, help articles, blog posts, and the offering documents and details for each campaign and contact our team at contact@startengine.com for any clarification questions prior to investing.

Washington
1 review
2 helpful votes
Follow Jeffery J.
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I am very pleased with the variety and quality of businesses seeking funding through startengine. Startengines website is easy to use and the notification keep me informed of opportunities to invest in new businesses. It's another avenue of investing that wasn't available to me in the past.

Date of experience: August 13, 2020
California
1 review
6 helpful votes
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Startup Investing
August 20, 2020

Startengine is a great website for those interested in startup investing. I'd never invested in startups prior to Startengine, but am glad I did. There are companies listed from all industries. In addition, you can learn about each company by clicking on their link and reading/watching their campaign materials. If you have doubts about a specific company, Startengine allows you to ask the owners questions. I've learned so much about the process by reading the questions posted by other potential investors who have asked questions I would've never thought of. I've invested over $17,000 in 21 companies and have had nothing but success with the website. Keep in mind that you are taking a risk with every company you invest in, so make sure you are only investing what you could afford to lose in a worse case situation. It is also not a website for those looking to get rich quick like a "day trader." Every company provides a subscription agreement so you will know the exact terms of your investment.

Date of experience: August 19, 2020
New York
1 review
6 helpful votes
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Once reserved only for wealthy venture capitalists, now you can have access to a wide variety of startup companies. You need to understand the risk; however, there is no reward without some risk.

Date of experience: August 13, 2020
New York
1 review
1 helpful vote
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It's a excellent place to get in at rock bottom prices I really like it. I've never had issues, you'll have to sit on your investment a while but I recommend start engine.

Date of experience: May 4, 2021
Arizona
1 review
45 helpful votes
Follow Stopit Y.
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EDIT: I wrote to the people giving 5star reviews and they were completely deleted and the reviews started to be less identical. PLEASE BE WARE, there are b0tss everywhere! The positive reviews only started after negative and true reviews were flooding.

The ppl reviewing this page take a look at their dates, their actual "review" they claim the company responds fast lol, but we actually want to know if they made MONEY, none claim that!
Alsp, they all voted 1 only! And they all review only once!

They are bots. Am going to request my money back. I invested in aquipor, but I swear my gut tells me this platform is a scam! Be ware! Dont believe the bots! They are really FAK3

Date of experience: August 24, 2020
Germany
1 review
2 helpful votes
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Hi, i am investing with small sums in startups since some years. I am from germany and in the beginning it was dreadful to get the money per wire in the escrows. You never knew, where the money was and when it would arrive. I was active in several wellknown platforms, and it was all the same.
That is today much better in most platforms.
With startengine i saw a very good development in this years. You can invest in a wide range of industries,
They are working out the due diligence of each startup in all directions: Financials, Idea, Team, Competition,
Risks.Its on myself to decudemwhether the wirkd needs this new idea-or not,
When there are questions, you can ask and they will read and understand what you want-- and you get your answer, hint or new question in near time.
You can invest in many different industries, teams and dreams.
The minimum sums are different, often you need only 100 dollars, sometimes the startup wants more,
Most important point: read and read and think.

Date of experience: August 16, 2020
Virginia
1 review
2 helpful votes
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SCAMMERS!
October 6, 2021

Yeah, as most even I'm stuck in the trap. These mfs don't want to give my money and wants me to find a buyer on my own. So why the $#*! we invest with these mfs when they can't give our money back or sell the shares. Not sure how these companies are being encouraged to loot the money of the people who try make little money. I THINK WE ARE ALL LOOTED BY THESE MFs. Wish someone burns these mfs. DIE MFs. DIE

Date of experience: October 6, 2021
StartEngine T. StartEngine Rep
over a year old

Hi Suresh,

Please review our educational materials, terms and conditions, FAQs, and general information about the nature of the investments we facilitate on our platform. These are inherently longer term, not immediately liquidating investments as are all investments in start-up companies. I'm sorry this did not meet your expectations.

California
3 reviews
34 helpful votes
Follow Rolando R.
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- As a frequent user of this site I attached a screenshot.
- The number of companies to invest they have is high, compared with other sites.
- It is NOT a trading platform, so don't go there expecting to buy and sell shares. It is focused on enabling startups with your money.
- The platform is easy to use and very straightforward, and it offers a lot of discounts for investing early on for investors on the platform.
- Their customer support despite being a bit slow, it is very detailed and focused on solving your needs. The other day I needed a document that they do not offer on their website, they took a while to respond but they went above and beyond to provide me with a report that I could use for my needs. Both times I contacted support they have been a bit slow but I ended up 100% satisfied with the outcome and the help, so it is good quality support.
- There were 2 times that I canceled investments on companies after some additional research and I received my money back because I did it before the money was invested. But I avoid doing that, do the due diligence first before purchasing any investment.
- Do not expect to sell your investment in the near future, most of the investments in startups are for years before they can be sold again, so take this into consideration, it is not a trading platform ( at the moment).
- Most of the companies, if not all, that I invested in, send me updates about the status of the company.

In my personal experience, It is my favorite platform for long term investments, and I will keep adding to the portfolio as long as economically makes sense to me.

Date of experience: August 13, 2020

Overview

StartEngine has a rating of 2.8 stars from 189 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StartEngine most frequently mention customer service, phone number and email address. StartEngine ranks 1st among Crowd Funding sites.

service
79
value
74
shipping
12
returns
16
quality
69
This company responds to reviews on average within 1 day