My name is Sonia Rocha and i invested over 8 months ago a very good amount of money, suddenly my portfolio was all Cancelled or Refunded, problem is i never received anything from StartEngine cancelling my investment's which i have copy of all investment, and never got refunded, it's been over three months fighting wit them without any results, they keep passing the ball to a different person every time i tried to solve the problem.
As far as i can see, it's a scam, and i might have to find a lawyer to solve with them.
Be very careful or don't invest with Start Engine at all.
StartEngine is currently the 10th fastest growing private company in CA. This site is amazing! If you want to invest in startups, this is the place for you to begin! You can now invest like the guys on "Shark Tank". Many of the investment opportunities on there start at as little as $100. Most of the startup companies are offering you stock in the company rather than a discounted product like on other "Investment Crowdfunding" sites. Let's be honest a stock has more potential for long term payoff than whatever new product you may get somewhere else. This is why I choose StartEngine.com for my CF investments. Log on and browse the list of current company offerings to see for yourself!
I was thinking of drawing money out of my Robinhood account to invest into this company. You people saved me thousands of dollars soThank you very much, I'm going to block them from my E-mail from now on!
Hi Mark,
Investing in early stage startup companies isn't for everyone, and we encourage every investor to do their research before investing with us. If you change your mind and would like to explore the alternative investments we offer on our platform, we recommend reading our help articles and FAQ's at https://www.startengine.com/investor-faq.
I don't know how I signed up for that when I was just trying to make an investment into TruSo. Be careful when you are investing. They throw frivolous useless options in during the process of investing. I accidentally signed up for a $275 Owner Bonus Crap when I was just trying to invest. This site is ridiculous.
Hi Thaddeus,
I'm sorry to hear that! The owners bonus subscription is an additional purchase you can make when submitting your investment. If you purchased this subscription in error, you can write to our support team at contact@startengine.com and we will happily cancel and refund this purchase for you.
Site does not have enough functionality to do anything, customer service does not exist. Try to invest and but by some reason they could not verify my payment. Customer does not exist if you call on phone they will tell you send email, if you send email they will never return to you.
Hi Vadim,
I'm sorry to hear you had trouble investing. From time to time payments don't go through. It could be for a number of reasons from an error in the entry to the bank temporarily blocking the charge. We are always happy to work with investors to resolve these issues, and we honor the date you submitted the investment as long as the payment eventually goes through. I am going to reach out to you via private message to confirm your e-mail so we can help you get set up.
Best,
The StartEngine Team
I bought what was described to be "shares" of "stock" in StartEngine itself which, by use of those terms, one would believe to be liquid and resalable on a stock exchange. This company is private and this is all a ruse to raise funds without any need to pay anyone back.
Hi Chris,
Thank you so much for your feedback here! We would be happy to share some additional insight into the platform and what we do!
StartEngine provides investors an opportunity to invest in early-stage start-ups. What this means is that you are often investing in early-stage companies. Investments in these types of companies are risky by their nature, and many often fail without any element of fraud or misconduct.
As we try to remind you in various places throughout the website, including in the educational materials which all users agree to when creating an account, the universal website footer, and every investment agreement used in conjunction with any offering on our platform, these investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment.
Even if a company is successful, it takes some time, often years, before an investor can have an opportunity to realize any returns on these types of investments. While we wish all the companies who raise our platform the best of success, we also encourage investors to remember when making any investments through the platform that all investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment, and to take this risk under consideration and invest responsibly.
To learn more about investing with StartEngine, please check out our Help Guide: https://help.startengine.com
We hope this helps to clear up any confusion about how investing on our platform works, if you have any further questions please don't hesitate to contact us directly at contact@startengine.com.
Thank you!
NEED I say more than, watch this guy and his millionaire cronies "help" the poor suckers who take their new products/inventions to SHARK TANK... only the real good ones are "accepted" and the "terms" favour the SHARKS by a big margin. That is why CBC dumped the equivalent show... they were using taxpayer money to increase the wealth of the Sharks and NOT the little guy trying to put a new product on the market. O'Leary, like Conrad Black are basically U.S. citizens... same with SCHEER. Watch out, fellow Canadians.
I am an avid investor and I was looking for a way to invest in a new technology.
I just gave a handout, for people without morals, to scam money from actual hard working citizens.
After investing I was made aware that the shares I bought were not tradeable... And that the shares I bought weren't actually worth anything. They come from a pool that has No weight.
The company only wanted $1,000,000, about 2,000,000, but sold 100,000,000 worth of shares.
All extra money made goes straight into pockets of officers, not to the company.
Once they hit their investment mark they should make it clear that any other money produced from shares sold does not go towards company.
Just advertise it like it is... investors donating money to blowhards.
Hi Peter. Before creating a StartEngine account, investors receive a link to our educational materials that explain these investments are illiquid and high-risk. These same disclosures are present before submitting an investment. We apologize for the confusion, and encourage all investors new to equity crowdfunding to read our help center articles and blog posts to evaluate if these investments are right for them. If you have any further questions about equity crowdfunding, we encourage you to reach out to our support team at contact@startengine.com.
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I have had nothing but positive dealings with Startengine. I now have over 40 investments through them and they have been spot on each and everytime when I have incurred a problems or issue of any type.
Start Engine is pioneering the Crowdfunding Private offering opportunity for many investors who have been locked out of this industry. Start Engine has truly Simplified the process, and made it understandable. At Start Engine the Entrepreneur and the Investor have a unique relationship. I've looked at other platforms for which you have to risk thousands of dollars, not at Start Engine, you have an opportunity to invest in ideas that might cost you a coffee a month, and then return you multiple coffee's for the rest of your life!
(Original review - 1 star) I went to my Start Engine account and couldn't login. I selected to recover my account, entered my email on file and never received a response. I contacted directly and still no response. I'm thinking that this site is a scam and I have lost my investment. Have caution. I will not invest through Start Engine again. Motley Fool has also stated to stay away from Start Engine. Wish I would have seen this review before. Don't trust this company.
(New review) Conner with StartEngine reached out and worked with me on recovering my account. There was a mixup in the email accounts and he helped me access my account, change my password, my shares are safe and all is good.
Thank you for taking the time to update your review! We're glad to hear that Connor was able to assist you. We appreciate your positive feedback about our customer service. We value your trust and appreciate your continued support!
I have dropped over $10,000 in various investments through Startengine including in Startengine itself. I had a small return on one company. I have not been able to contact Startengine. One company I invested over $2,000 and they say I haven't completed my investment but the money has been taken out of my account. There is no way to contact the company. Save your money and don't give it to these guys.
If you buy into these start ups and may want to sell your shares…you can't. You can trade your shares with others but you can't sell if you'd like to pull out. They said they're working on it. Shouldn't it it have been thought through already? I'm hoping that I'm not kissing my money good bye.
1. They do not reply to emails
2. Most of the companies fundraising on their site are scams. Almost all of the companies fail to keep in touch with investors
3. Wefunder and microventures have companies that update investors about their investments and you can actually see their products in stores or on sale
I have invested in 27 startup companies through StartEngine, and in the StartEngine platform itself. The process has been easy, seamless, and the communication from each company has been exemplary. I understand the risks involved, but have great confidence in the companies, and the way StartEngine operates.
An absolute pleasant experience all around!
Still waiting for my investment in StartEngine to reflect a stock split announced several months ago. This is normally a same day process.
Hi Richard, thank you so much for your feedback here. We apologize that the stock split reflected in your portfolio has been delayed further than we both anticipated, however, this is a complex task that several teams are responsible for and unfortunately, it is not a same-day process. Rest assured all teams involved are working diligently to make sure this is reflected soon. Thanks again for your patience, if you have any other questions or concerns please contact us directly at contact@startengine.com. Have a great day!
It's a scam save your money, there crooks, invested almost 2 years ago haven't heard any haven't earned a penny and with the economy today no one can afford to throw away money and once you invest and they close the market, you can't pull your investment back out, I'm a Marine and a retired law enforcement officer so I have no reason too lie, I guess white collar crime pays cause you can rob people and get away with it.
They messed up when opened my account as an IRA transfer to Etrade. I requested a transfer from Copmutershare to Etrade. It was blocked. Now my shares disappeared and account closed. When I called the company, they hung up my phone!
Hi Honcheung,
We apologize for the issues you've encountered here. We responded to your recent support request and sent an email to anyone affected by this issue to notify them that Computershare has corrected this issue. I am sorry to hear that Computershare declined your call, though we recommend you contact their support team if you have are still having trouble accessing your account.
Its a good website but they did leave a bad taste in my mouth after they did NOT make it clear about the owners bonus. I thought the owners bonus was referring to the owner of the business I was investing in. In other words, I thought the owner was offering up a special, if you invest this amount you will get 10% more shares. Owners Bonus refers to a subscription on Start Engines website. You pay 275 smackaroos and you get 10% more shares of everything you invest in on smart engine. I like to invest in things but I wasn't prepared to pay that much for just 10% more shares. Especially when I planned to use the website once. Start Engine needs to make it more clear. I feel bad for those smaller investors, they may be turned away from investing ever again. Maybe call it something else, like StartEngine Membership? You will get less pissed off people and maybe even more customers once you make it clear *******@StartEngine Please fix!
Answer: Yes, StartEngine is absolutely a legitimate business to invest in. Most recently they've hired Kevin O'Leary from the investment TV show "Shark Tank" as their new spokesman. They are currently the 10 fastest growing private company in CA.
Answer: Hi John. Refunds are processed within 10 business days. To check on the status of your refund, please reach out to our support team by emailing contact@startengine.com and we'd be happy to assist.
Answer: Hey William, Thanks for getting in touch with StartEngine, we are happy to assist with your question! To clarify, companies that raise funds on StartEngine are private companies, so unlike companies listed on the NYSE or NASDAQ, their shares do not fluctuate in value on a day-to-day basis. These investments are considered longer-term and not immediately liquidating. Typically, you will only see a change in the value of your shares if/when the company raises additional capital or goes through an exit event, such as an acquisition or IPO. And keep in mind that your StartEngine dashboard won't reflect any changes in share value – it only shows the initial terms of your investment at the time you made it. If you have any questions about the company and its progress, we recommend reaching out to them directly through the "comments" section of their campaign page or website. If you want to learn more about investing in startups and the potential outcomes, you can check out the articles at www.startengine.com/blog/investing-in-startups-101 and help.startengine.com. If you have further questions, please feel free to reach out to our support team directly at contact@startengine.com. Thanks for using StartEngine and have a great day!
Answer: Hi Bruce, Thank you for your question. StartEngine is an investment platform that allows companies to raise capital by exchanging capital for securities (equity or debt). Rather than asking friends, family, and fans to donate money to help raise funds, StartEngine enables companies to raise capital by offering investment opportunities to the general public. Now anyone is able to be an angel investor! To learn more about investing with StartEngine, please check out our handy Help Guide at: https://help.startengine.com If you have any additional questions, please feel free to contact us directly at contact@startengine.com. Have a great day!
Answer: Hi Antonio, Thank you for your question. StartEngine is an investment platform that allows companies to raise capital by exchanging capital for securities (equity or debt). Rather than asking friends, family, and fans to donate money to help raise funds, StartEngine enables companies to raise capital by offering investment opportunities to the general public. Now anyone is able to be an angel investor! To learn more about investing with StartEngine, please check out our handy Help Guide at: https://help.startengine.com If you have any additional questions, please feel free to contact us directly at contact@startengine.com. Have a great day!
Answer: Hi Daniel. To see the status of your investment, you can log in to your account and go to investment.startengine.com/dashboard. If you have any other questions, please reach out to us at contact@startengine.com. Thank you!
Answer: Hi Frank, We cannot provide financial advice or predict a return on investment. However, as a rule start-up investing is inherently extremely high risk, longer term, and illiquid and you should only invest what you can afford to entirely lose. Investing in start-ups should only be done because you are passionate about supporting the company and believe in them. As always, we recommend consulting a financial professional to discuss your own personal goals. You can follow companies on our platform and receive their updates even without investing by making an account and clicking on the "heart" icon on their campaign page.
StartEngine has a rating of 2.8 stars from 189 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StartEngine most frequently mention customer service, phone number and email address. StartEngine ranks 1st among Crowd Funding sites.
Hello Sonia. I apologize for the issues you encountered relating to your account. Looking at our system, I see that each of your investments have been fully invested, and there are no canceled or refunded investments. For more detailed information please contact our Help Desk directly, and we would be happy to look into your account further, or arrange a phone call with one of our team-members: contact@startengine.com