StartEngineReviews 192

Good points:
- Customer service timing is quite good. They go straight to the point and solve your issues. They are very kind, respectful, and responsive. Very good customer service.
- Company referral program rewards are awesome.
- Investing in companies is easy and straightforward.
- The verification process is easy and straightforward.
- Transparency with fees and costs.
- Issuance of the subscription agreement is a fast and reliable process.
- Most momentum companies and listings' details are useful.

Not so good:
- I'm an international trader/investor. It was easy to purchase StartEngine shares, but trading is disallowed on the marketplace for international traders. Please support international investors because it's not easy to sell outside the marketplace.
- Company referral acceptance is complicated. Not every company is a good fit to raise money on StartEngine, which makes the prospecting process difficult.
- It could be great to show the current share value on the dashboard.

I wanted to take a moment to express my appreciation for the exceptional support I have received from StartEngine, particularly from Nicole on your support team.

As a user of StartEngine's platform, I have been consistently impressed with its ease of use and intuitive interface. However, what truly sets StartEngine apart is the quality of its support team. They are responsive, knowledgeable, and always willing to go the extra mile to ensure that my needs are met.

In my most recent support interaction, I had the pleasure of working with Nicole. She demonstrated an unparalleled level of thoroughness and attentiveness in addressing my inquiries. Not only did she provide comprehensive answers to my initial questions, but she also took the time to address several follow-up concerns I had. Her dedication to ensuring that I received all the necessary information was truly commendable.

What impressed me the most was Nicole's proactive approach. After providing the initial answers, she circled back to confirm that I had received everything I needed and that there were no outstanding issues. This level of care and attention to detail is rare and greatly appreciated.
I want to commend Nicole for her outstanding service and extend my gratitude to the entire StartEngine support team. Your commitment to customer satisfaction is evident, and it is one of the key reasons why I continue to use and recommend your platform.

Please convey my heartfelt thanks to Nicole and the team for their hard work and dedication. It is employees like her who make the StartEngine experience truly exceptional.

Love this site! Was able to invest in few startups which is now on the stock market! Another one is out in the market for sale already! Let's get rich y'all!

I bought JTAI before it went public for $600 for 800 shares. When it went public, I got 39 shares, which is $27.

I bought what was described to be "shares" of "stock" in StartEngine itself which, by use of those terms, one would believe to be liquid and resalable on a stock exchange. This company is private and this is all a ruse to raise funds without any need to pay anyone back.

I have invested in a number of start engine companies. One of them went public (knightscope). I have no idea how to convert what I invested into actual shares in my Charles Schwab account and no one will reply to me! Terrible waste of money. Don't do it!

I'm a public figure with a $9 million dollar domain, which we are launching a business around. The entity is formed, the business plan created and vetted by multiple VCs. My previous startup was acquired by a major tech company. I've decided to crowdfund for this one and was about to launch a campaign on WeFunder dot com. A friend suggested I check out StartEngine. I've never heard of them but reached out. I had a call with a woman named Doryn and that conversation was what motivated this review.
1. She was incredibly condescending.
2. She said Start Engine does not accept "pre-revenue" companies. That's a lie: they do.
3. Oddly, she told me to go with WeFunder! She told me her employer, StartEngine, is too expensive and only has interest in week established companies seeking late rounds of financing. It was so surprising and weird.
I cannot tell you how surprised I was and how put off I was by this arrogant woman who had the people skills of an alligator.
I'm headed over to WeFunder as she instructed, and I'll let you know how it goes!

Ease of use. The site is comprehensive in its offerings. Friendly design. I felt that I was in charge of my choices.

Wide array of interesting investments in start up companies. Easy to use, intuitive interface. Reccomend!

I invested through start engine, pre-ipo, for jet ai, formerly known as jet token. I had 630 shares before the ipo. Somehow I ended up with just 21 shares and 33 warrants. Likely due to a reverse split, eventually leaving me with about $30 worth of shares for my $200 investment. I won't ever invest through start engine again, as it was a hassle to get simple information and is an even bigger hassle to transfer your shares. E-Trade won't even allow me to transfer my shares into my brokerage account because they are worth less than $500. I would highly recommend AGAINST it.

This site is a scam. Once a Company IPO's the do reverse splits making your investment worth $14 instead of the $3300 I was expecting. I will be contacting Start Engine and demand all my money returned. Shark tank Mr. Wonderful you owe me money! Jet Token SCAM!

(Original review - 1 star) I went to my Start Engine account and couldn't login. I selected to recover my account, entered my email on file and never received a response. I contacted directly and still no response. I'm thinking that this site is a scam and I have lost my investment. Have caution. I will not invest through Start Engine again. Motley Fool has also stated to stay away from Start Engine. Wish I would have seen this review before. Don't trust this company.

(New review) Conner with StartEngine reached out and worked with me on recovering my account. There was a mixup in the email accounts and he helped me access my account, change my password, my shares are safe and all is good.

Business owner with a successful 2 year old start up looking to augment its funding. After providing a highly detailed business overview and summary, which they solicited but never read, scheduled call which they were not prepared for, talked in circles reading a script the entire call. It felt like a joke as the call was so ridiculous. When he realized he had a knowledgeable business asking real questions, his scripting went to "not good fit" mode. Don't waste your time here. Next!

I was notified that I needed to confirm my investment the day after I had made it. I clicked the confirm icon and they proceeded to remove ANOTHER $5000.00 from my account. I have spent hours trying to resolve this issue but there is no response and there is NO phone number where you may reach a person

If you invest in startengine itself, kiss your money goodbye! Take them seriously when they describe the investment as illiquid. To me, It is like I contributed to Howard Marks's piggy bank and I will be dead long before he cracks it open. Some lessons in life are free and some lessons cost $ 5000. Investing in Startengine cost me 5000 that I don't expect to ever see back. Take notice that most questions posed to the web to research StartEngine return positive answers provided by startengine. Not a lot of independent research. Check out the overwhelming number of bad reviews on the Better Businesse Bureau web site. That should inform a potential investor to run away and look for a regular stock opportunity to invest in.

Invested in a company in 2020 and have been waiting 3 years for them to go public. This is okay, because I believed in the company and leadership initially. The company was set to go public August 11th through a merger. I was not notified about my shares until August 12th. A full day after the company had become publicly traded. Then I was notified that it would take 2-3 days for the transfer from the stock transfer company to my actual brokerage.

This compounded the problem. As a result, I found myself unable to exit my position even though the stock's value had already dropped over 50% within the first day of trading.

Start engine refuses to make it right and says that it is out of their control since it's a publicly traded instrument.

Basically they gave the founders time to exit and left all of the seed investors holding a bag. Don't do business with this scam of a company.

I wish there was a way to pull it all out and sink it in the market without taking a loss. At this point I will ride this out, but no new investments for me. The entire vision here is that you get in while they are young, and when they grow, you grow with them. But that is not what is happening, at least not for me, and not now. Some companies are good, and as long as it stays in Start engine there is not loss, but once it goes IPO, my experience is you get the short end of the stick. I thought it was a good way to get in with startups before they get big and capitalize on their growth. But my investment is either not growing, or if it grows, it is very little. Then there is a real risk that if an when the company goes IPO, the growth will kill an investment.
Example:
1) I invested in a company called NowRx. It was doing great. Then one day it sold its patient files to Alto Pharmacy and Capsule Corp. then liquidated the investments stocks - I lost my entire investment.
2) there was another company in which I invested. They went public at pennies for the dollar. Lost a lot. Wish I could tell you the name, but Startengine no longer has the option to view my investments that went public. If they do, it is no longer easy to find. Probably a good business practice so investors don't see thousands turn into $100s.
3) I bought Jet Token, it was recently acquired by I went from 800 shares valued at 1000.00+ to 39 shares with no declared value.

I have 26K with start engine and a had started to do the same in SeedInvest, but stopped. I think I am done sinking money in these side Pre-IPO investment. Unless I see a change in profits in this platform, which I have not yet, I will invest in the actually Markent moving forward. Easy enough since I found out companies like Fidelity will allow partial share purchases. Now I can invest an amount without haveing to worry about buying the entire share when I don't have all the amount.

Hope this helps someone out there thinking of investing

They say u get 1000 shares of a stock for $300 before it goes public but when the stock goes public you don't get your 1000 shares. You get as many shares as $300 will buy if that stock at its opening price (if you're lucky) STAY AWAY. KEEP YOUR MONEY