Developed in part with a grant from
the National Science Foundation
Review of StarTech

StarTech reviews

Is this your business?
2 reviews
2500 Creekside Parkway, Suite 100
Lockbourne,, Ohio 43137, United States
Tel: 1 800 265 1844

2 Reviews From Our Community

All Reviews

3 reviews
1 helpful vote

I used to think highly of Startech but my recent experience has changed all that. A company that does not honor their agreements cannot be trusted. I have a USB 3.0 eSATA Dual 3.5-Inch SATA III Hard Drive RAID Enclosure that started exhibiting bizarre behaviour with the LEDs. I contacted their tech support abount it and after wasting quite some time they could not explain it or tell me what the LEDs staying on meant.
They finally offered to replace the product and took my credit card number and details for an advance replacement. After waiting several days for the replacement I contacted them again and was advised that they had decided not to send me a replacement. Words cannot express my contempt for a company like that.

35 reviews
28 helpful votes

i needed to get the data off my hard drive that failed I bought their tool online at Amazon they had a web contact and he walked me through accessing all my files they have 24 hour service even if the product you purchase is not expensive the TECH MARK was awesome and helped me - wonderful products they work and great customer service. 5 star treatment of customers.

Customer Questions & Answers

Questions? Get answers from the StarTech staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Did You Find This Page Useful?

Sites You Might Also Like

Business owners: What’s your side of the story?

Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.

Manage your business
Have a question about
Post Review