• AUKEY

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

AUKEY has a rating of 2.25 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. AUKEY ranks 26th among Cables sites.

  • Service
    2
  • Value
    3
  • Shipping
    2
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
How would you rate AUKEY?
Top Positive Review

“Nice power bank”

Christina C.
12/13/17

I got one on a deal from Amazon. The device I got isn't very detailed on how much power it has. It shows three colors - white (full), green (middle?) And red (empty). I wish there was more detail. But it works reasonably. Mine can charge an iPhone a few times. I think capacity is less than it was but that's OK, I've used it over a year.

Top Critical Review

“TERRIBLE products, EVEN WORSE customer support.”

John S.
6/27/23

These people DO NOT SUPPORT THEIR WARRANTIES. Even on their website, they REMOVED their own product reviews, because the reviews were bad. I have contacted them a half dozen times about a failed device within the 2 year warranty. NO RESPONSE WHAT SO EVER. NOTHING. DO NOT buy from these people.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user johns2406
14 reviews
88 helpful votes
June 27th, 2023

These people DO NOT SUPPORT THEIR WARRANTIES. Even on their website, they REMOVED their own product reviews, because the reviews were bad. I have contacted them a half dozen times about a failed device within the 2 year warranty. NO RESPONSE WHAT SO EVER. NOTHING.
DO NOT buy from these people.

Products used:
20000mah wireless power bank. Garbage. Waste of money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tsuinfinityking
1 review
0 helpful votes
September 9th, 2023

Had issue with my purchase. Wrote to aukey but the response is horrible. And wrote an email to get an answer but it's been 1 month and still no answer, so shows how much they care about the customers. Never ever buy from them!

Tip for consumers:
Don't buy their product.

Products used:
Charger

Service
Value
Shipping
Returns
Quality
Thumbnail of user justinl539
2 reviews
0 helpful votes
March 29th, 2021

Editing my review because the Customer Experience Manager called me immediately to resolve the issue I experienced.

I received a great product but the will call experience was not the greatest, given the weather the day I picked up.

Thumbnail of user christinac146
11 reviews
30 helpful votes
December 13th, 2017

I got one on a deal from Amazon. The device I got isn't very detailed on how much power it has. It shows three colors - white (full), green (middle?) And red (empty).

I wish there was more detail. But it works reasonably. Mine can charge an iPhone a few times.

I think capacity is less than it was but that's OK, I've used it over a year.

Tip for consumers:
Check if it has a display for remaining power. At least a few leds to show full to empty?

Also check Amazon for deals

Value

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about AUKEY?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about AUKEY?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business