• StanleySteamer

Overview

StanleySteamer has a rating of 3.1 stars from 18 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StanleySteamer most frequently mention great job. StanleySteamer ranks 9th among Carpet Cleaning sites.

  • Service
    2
  • Value
    2
  • Quality
    1
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What reviewers want you to know

Positive highlights

  • I give them five stars and I highly recommend Stanley Steamer.

Critical highlights

No critical highlights yet

How would you rate StanleySteamer?
Top Positive Review

“Bravo!”

Sherry S.
6/25/20

Steven and his associate came today and they were friendly, helpful and very professional. They wore masks and were very considerate of any concerns I might have had. I highly recommend these two gentlemen. Will be calling again soon to have them take care of my hardwood floors. Lucky to have them on you're team!

Top Critical Review

“Disappointed and inconvenienced!”

L J.
6/12/21

My appt. Was scheduled between 12-5pm. I called at 5:10 to find out the status. I was on hold for 15 mins. She finally returned and apologized for the long hold… she said they would not be at my house until maybe 6 or so. She could not give me an ETA…, No offer for a discount or apology. She said I would get an automated text. I cancelled. Took off from work and wasted an entire day. Will not schedule with them again!

Reviews (18)

Rating

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Reviews that mention popular keywords

stanley steamer (6)
Thumbnail of user sherrys406
1 review
1 helpful vote
June 25th, 2020

Steven and his associate came today and they were friendly, helpful and very professional.
They wore masks and were very considerate of any concerns I might have had.
I highly recommend these two gentlemen.
Will be calling again soon to have them take care of my hardwood floors.
Lucky to have them on you're team!

Thumbnail of user brendam562
1 review
0 helpful votes
March 11th, 2020

Zach and Tyler cleaned my rugs and chairs and did a great job! I did not think my carpet would come clean or my chairs. They worked very hard. Very professional!

Thumbnail of user timd505
4 reviews
4 helpful votes
January 18th, 2020

We needed last minute carpet cleaning in our apartment common hallway. They did a great job and were very professional.

Thumbnail of user stephaniet632
1 review
0 helpful votes
November 10th, 2020

I had my carpet and hardwood floor cleaned this past Saturday. Jase and Kyle did a great job with the carpet plus they did the couch and an area rug. They were professional and everything that was done looks great. I would have them back again. Stephanie in Hixson

Thumbnail of user richardj394
1 review
0 helpful votes
November 8th, 2019

Had two young men here on November 6 to clean four chairs. One chair that was really soiled I didn't think would not come clean but to my surprise it came out so clean, I was really happy about that, it is my favorite chair. Both men were very courteous and professional. I give them five stars and I highly recommend Stanley Steamer.

Thumbnail of user edithc12
1 review
2 helpful votes
November 14th, 2014

Stanley Steamer cleaning crew Fernando Sanchez and Dearius Henry came to clean my carpets on November 14th, 2014. I live in Anoka Mn. My carpets were very dirty. These 2 men did a wonderful job. They were courteous and answered all my questions. My carpets look so bright and clean. They also cleaned 2 recliners and they also look like new. Thanks to the young men and Stanley Steamer, the company I hired. Edith Cousins

Thumbnail of user lissac
1 review
2 helpful votes
October 14th, 2014

DaimerPatterson and Jasman Glover did a great job cleaning my carpet and loveseat yesterday! I would have them come again!

Thumbnail of user tablef
41 reviews
270 helpful votes
November 17th, 2011

A friend of mine had an emergency and needed their apartment's carpet and sofa cleaned and deodorized. They asked me to help, so I called the local Stanley Steamer and had them go to the apartment and clean and deodorize it for them. I never used Stanley Steamer, so I used my friend as a guinea pig. My friend was so incredibly happy with the job that I decided I would give them a try.

My carpets are terrible. I have been out of commission for several months and have pets and kids that have all but destroyed the 5 year old carpet. I use a hoover steam cleaner and go over and over the carpet, but it still looks bad. I wanted to call the local Stanley Steamer, but I was really kind of hesitant to tell them the condition of the carpet and what I wanted.

I went to their website and it was really straight forward. You put your zip-code in and select from a pull down menu the rooms and/or furniture you want cleaned and the services you prefer. It totals it all up for you and allows you to schedule your own appointment by displaying a calendar with available dates and times. You don't need to pay anything until the work is complete. I simply scheduled the appointment and they called me to confirm a day or two later.

The website calculates the price for you on the spot. I didn't have a "Promo Code" and my searches on the internet proved futile. I thought the price was pretty good anyway, so I went ahead and scheduled the appointment. A couple days before Stanley Steamer came out, I received a coupon in the mail from one of those mailers like Valu-PAK. When Stanley Steamer came to my house, I gave them the coupon and they honored it with no questions asked.

They did a fantastic job. They move furniture for you; they just ask that you remove nick-knacks and lamps. They also elevate your furniture on little Styrofoam thingys to protect the furniture while the carpet drys. They were able to get everything up but two small spots. They tried hard, but they just wouldn't come up. They were able to drastically minimize the spots until they were "hardly visible." I didn't expect them to get-up half of what they did.

A two member team came out the my house. I gave them a tour of the places I wanted them to clean. I was afraid they would try and push more services or try and get me to do other areas of the house, but they didn't. A matter of fact, I asked them about additional services. They automatically paid special attention to the tough spots. It wasn't like they just ran their machine over it, they worked to get it clean. When they were done they recommended some cleaner. I said "No Thanks" and they said "okay." That was it.

I highly recommend Stanley Steamer. Their website will give you a quote and offer to schedule an appointment. You might want to use the website to get a quote and find your local Stanley Steamer; then you could call the local Stanley Steamer and try and get a better price. I think the web price is pretty good, but I have it on good authority that you can get a better price if you call your local Stanley Steamer.

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