Overview
Stacees has a rating of 4.5 stars from 1,560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stacees most frequently mention customer service, prom dress and great quality. Stacees ranks 4th among Prom Dresses sites.
Instant Feedback
Easy to order and no issues. Quality of the dress is good, and fitting is also good.
It's very easy to order. Fast shipment and on time delivery.
Easy process. Delivered when promised. Beautiful, well made gown with quality details. Beading was well done. None of the beading or sequins were loose.
Ordered wrong dress and customer service was very helpful.
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
We ordered the dress for Nov. 2nd. The confirmation was Oct. 29 to Nov. 2nd, but after 2 days, it changed to Oct. 31 to Nov. 3rd, and we got the dress on Nov. 4th. The dress was amazing, but sadly, it was 2 days too late. Customer service is great, too. They are working with us to get her graduation dress now for a lower cost. Thank you!
Dear Bianca，
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
The dress fit perfectly. The color and material were good quality.
Dear Ashley,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
My experience was great my dress arrived on time and fit me very well.
SM*******656
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
Amazing dress came in great time and it looks better than the picture in person
Dear Lauran,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
Dresses are beautiful but you should offer a 1-2 day or overnight shipping option
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center
Order arrived quickly and was exactly as pictured. Quality was actually above expectations.
Dear Angela,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
Order multiple times from this site. Great pricing and Great quality
Dear Kim,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
We had very good experience with this company, good quality of the dress and good customer service
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
Excellent costumer service the agent was fast and was very helpful answering all my questions
Dear Gabriela,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
Great dress and choices. Took a long time to receive...
Dear Monica,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
Lots and lots of choices especially for a very picky teenager!
Dear Jenny,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
The dresses are beautiful, I recommend it. My daughter loved her 15th birthday dress, she looked like a princess and the color was beautiful.
Dear jaimary,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
The dress was perfect in a sz 2 color was the same as online picture my daughter absolutely loved it
SM*******507
Dear Santana,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees. Can you leave your order number or e-mail, we are convenient to check your order information, in order to better serve you!
Best wishes
Stacees Customer Service Center
Great pricing and good quality clothes. Gave me a quick response
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
Sizing was correct and quality of
Gown was astonishingly beautiful
Dear Victoria,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
This was a custom order for sizing.and although I was a little nervous about it we went ahead and took a chance and I'm so glad we did. The color and sizing were PERFECT! And my daughter looked so beautiful 😍 Thank you all so much
Dear Monica,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
My daughter's homecoming dress was beyond expectations - it arrived in perfect condition and was exactly as pictured, perhaps even more stunning in person. She got so many compliments. Shipping folds came out naturally, no need to steam. I highly recommend Stacees for any formal event and will definitely order from them again. Order number: SM*******468
Dear Angie
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
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- Newark, DE
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kathy,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center