There is suppose to be a no hassle return policy. I have been trying to recieve a RMA so I can return to of the items that I decided I did not need. I did not use them. Please can someone send me the RMA information.
Thanks
Erik
I called and left a message on the product support voicemail on 1/8/16. Never got a call back. I emailed the product support email on 1/9/16 because I couldn't get the motion activated camera function to work. I have since been able to get it to work. I still have not heard a word from either my message or email.
Really like the Flash drive, works beautifully and it's easy to use. Use it to record meetings so I can type up minutes with absolute accuracy. Had to reorder flash drive audio recorder, I either lost it or misplaced it. Wish these little gadgets had a little loop of some sort so you can connect to a key-ring or a necklace chain. They can be easily misplaced. Wish they came in difference colors other than black. I also order a wristband audio recorder, unfortunately, never had the opportunity to find out if it worked. Due to poor design or manufacture defect, the wristband fell off my wrist within 3 hours the first time I used it. Gone, lost to me forever. I have asked Spygadget for a refund or credit, but have not heard back :( DO NOT BUY THE WRISTBAND AUDIO RECORDER!
I may have missed it in the description but it does not support 5g. So it does not work the way I need it to. If it was in the description it needs to be more apparant for people like me that speed read through the specs.
It was very hard to get in touch with somebody regarding my questions. When you call the 800 number, no ones answers, then the live support link doesn't work. Not good customer service at all...
So far so good, but needs a little more tweak on the video playback. A lot of blue lines were
Showing. Other than that, I was very satisfied with this product.
The first shipment had the wrong color of outlet and the wrong USB item; I reported it and the correct ones were immediately shipped with an RMA for the other items. Products look great, and the fact that they were so quick to correct their mistake says much about their customer service.
Products were great----we had problem with our internet/router box, etc. love the website and all the great gadgets. Just wish it was EASIER to communicate to company.
The device I received was NOT what was advertised on your website. I specifically purchased the upgraded 1206 Protect bug finder because it had such a wide frequency range of 50 (Kilohertz)-12 Ghz.
Or so I thought.
The model I received was only
50(MHz) -12 GHz. No KHz range at all.
When I called about receiving the wrong model, I'm told 'sorry it was a 'typo'. NO, more like a $450.00 typo! A typo is when you misspell a word, not when it's advertised on your website 6 different times!
If you purchased a car online and they told you it had leather seats and when you received it you discovered it had cloth/fabric seats. When you call and they say, sorry it's a typo. How would you feel?
Apparently shipping options narrow rapidly if you aren't in the USA. I am assuming, since you haven't explained it. Only follow up should be placing such a statement on your website.
Seems a bit clunky. I guess if I wanted something high powered I'd have to pay more. The motion detection doesn't seem to trigger any alerts to my phone.
I haven't been able to get this product to work properly (despite following the instructions properly and using a Rogers high-speed internet connection).
Product does not work as advertised.
Can not get it to link so that I can view anything unless I am in direct connection with router in the house.
Even when I can get a video it is ina grainy black and white.
DO NOT WASTE YOUR TIME OR MONEY ON THIS PEICE OF JUNK
Your website is very informative on the products you have available
This was a fast delivery and special instructions were followed The product
Was cheaper then most places
I had many questions I emailed spygeargadgets I called them I have not heard from anyone in their service or customer service department in over a week the product I bought stated that it could do certain things that it does not do
You make it VERY easy and user friendly to order. The device works exactly as I had hoped. I am very happy with the overall purchase. I think it may be a little over-priced, but still worth it to me.
It is easy and fast to get what I'm looking for and getting it ordered. This is second item I have purchased and will continue my business for the same quality products.
User guide was written by someone with a poor grasp of English. The product is exactly what I needed and expected. A re-write of the user guide wood definitely be a value added plus.
The product I wanted on the website did not show an option to ad to cart. So I had to settle for a different product. Prices are pretty steep as well.
Dear Sir/Ma'am,
I'm not very keen on the fact I have made several phone calls to speak with someone about operational nuances of my products and no one has returned those calls. What's the point, if email is your only available outlet than say so.
R/
John Matuza
Retired USN SCPO
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Spygear Gadgets has a rating of 4.4 stars from 384 reviews, indicating that most customers are generally satisfied with their purchases. Spygear Gadgets ranks 2nd among Spy sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members