• SpyFly

SpyFly

Overview

SpyFly has a rating of 4.3 stars from 7,654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info, and phone numbers. SpyFly ranks 2nd among Background Check sites.

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 83.1%
Positive
567
Neutral
75
Negative
40
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Wrong information: phone numbers wrong, wrong relatives and associates, don't know if addresses are also wrong.
How would you rate SpyFly?
Top Positive Review

“I recommend All Cracker only”

Sarah T.
4/26/24

I did a lot of research to find a reliable and reasonably reliable safety for my 9 year old daughter and All Cracker was the one. It didn't disappoint. Everything worked well and was easy to set up and use. The customer service has been fantastic before and after I bought the plan. I would definitely recommend this company.Need help? Write all cracker on WhatsApp/Text +1*904**200**630**3‬ for all your hacking,monitoring,recovery remotely services.

Top Critical Review

“Lots of erroneous data being pulled”

Timo T.
4/13/24

Lots of erroneous data being pulled. How does a 7 year old get arrested for "possession of a firearm by an ex felon?", and it appears under multiple different people with the same name.

Reviews (7,654)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone numbers (69)
Thumbnail of user angelap1872
1 review
0 helpful votes
February 22nd, 2024
Verified purchase
Reason I chose this business:

Some info is more relevant than others

Thumbnail of user jasono962
Jason O. – SpyFly Rep

We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.

Thumbnail of user justinh314
2 reviews
0 helpful votes
February 24th, 2024
Verified purchase
Thumbnail of user jasono962
Jason O. – SpyFly Rep

We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-831-9235.

Thumbnail of user kennethj797
1 review
0 helpful votes
February 25th, 2024
Verified purchase
Thumbnail of user jasono962
Jason O. – SpyFly Rep

We are sorry to hear this feedback; we hope your rating reflects an overall positive experience.

Thumbnail of user raulp59
1 review
0 helpful votes
February 6th, 2024
Verified purchase
Thumbnail of user jasono962
Jason O. – SpyFly Rep

We appreciate your review; we update our website constantly and report on all information we have available.

Thumbnail of user christinel349
1 review
0 helpful votes
March 15th, 2020
Verified purchase

* SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Christine Lyman,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user vernonh48
1 review
0 helpful votes
March 17th, 2020
Verified purchase

* SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Vernon Hall,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user haroldd169
1 review
0 helpful votes
June 12th, 2020
Verified purchase

So far I have only did two searches, let me do s couple more,, then I can give you a much better ratting.?

Thumbnail of user beckyo50
1 review
0 helpful votes
June 22nd, 2021
Verified purchase

There are a lot of "family" suggestions that are completely unrelated or unknown & so much left off of criminal history.

Reason I chose this business:

Google search

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Becky,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user arthuro54
1 review
0 helpful votes
July 28th, 2021
Verified purchase

I do not have anything to say about this because most of the information that I need are not being pulled.

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Arthur,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user williamp3184
2 reviews
0 helpful votes
March 29th, 2023
Verified purchase

Its ok i was hopeing it wod give more info on some of the phone numbers i have submitted

Reason I chose this business:

It seem lagit

Thumbnail of user phyllisc142
1 review
0 helpful votes
March 2nd, 2020
Verified purchase
Reason I chose this business:

Background checkd

* SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Phyllis Childers,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user josep286
1 review
0 helpful votes
February 29th, 2020
Verified purchase

* SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user luciev5
2 reviews
0 helpful votes
July 22nd, 2020
Verified purchase

Great info but got confused with how the info is laid out. I didn't realized after pulling reports out that I was researching a relative instead of the person whom I actually wanted. A quick video how the website works would be much appreciated.

Thumbnail of user deborahb2211
1 review
0 helpful votes
July 18th, 2022
Verified purchase

I'm finding false information... mugshots of other people and not the subject of my search

Thumbnail of user debrab580
1 review
0 helpful votes
February 9th, 2020
Verified purchase

* SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Debra,

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user daniell616
1 review
0 helpful votes
February 7th, 2020
Verified purchase

* SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Daniel,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user jamiem498
1 review
0 helpful votes
December 3rd, 2020
Verified purchase

It's not doing me any searches that come up with stuff. I ha e friends that I ran and they should have a criminal record and the website is telling me there is no criminal record. It keeps happening and I am wondering why.

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Jamie Milam
Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user lauram933
1 review
0 helpful votes
January 7th, 2020
Verified purchase
Thumbnail of user michelep582
1 review
0 helpful votes
March 27th, 2023
Verified purchase

I know some of my searches and there are numerous addresses that are completely wrong. Also, there are people where nothing comes up and I feel that they MUST have an electric or gas bill in their name somewhere.

Reason I chose this business:

Well, it was a dollar to try out and I figured why not give it a go.

Thumbnail of user galew55
1 review
0 helpful votes
November 12th, 2020
Verified purchase

Site freezes often. Site said no arrest warrant for my ex & he has been jailed with convictions 4x
Site said no judgements but he has many, etc.

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Gale Waters,

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user andrev44
1 review
0 helpful votes
June 12th, 2020
Verified purchase

I was hoping for more information than what was provided. I already knew the information you had on file, just by doing a Google search on my own.

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Andre Velasco

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user lauraw699
2 reviews
0 helpful votes
July 19th, 2021
Verified purchase

I am not listed as relative of my children and data base shows my dead son as still living. So far im getting my dollars worth i guess

Reason I chose this business:

Looking for relatives

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Laura,

We received your message but we're not exactly sure what you wish for us to do in order to help you. We have verified that you do have an active membership with SpyFly but please clarify how we can help you.

We look forward to supporting you as a member and helping you secure your information and keep your kids safe. If you have any additional questions or wish to cancel your membership please reply to this email or contact us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user elizabethd653
1 review
0 helpful votes
August 11th, 2020
Verified purchase

Not up to date. Neither my marriage and the passing of my husband found.

Thumbnail of user sarahw787
1 review
0 helpful votes
September 30th, 2020
Verified purchase

Not as in depth as expected with no proof of connection to possible suggestions

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Sarah Walker,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user amandad661
1 review
0 helpful votes
January 31st, 2021
Verified purchase

Its got most the information right but its still not accurate by any means

Reason I chose this business:

It was only a a dollar

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Amanda,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

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From the business

Instant access to millions of criminal, sex offender, marital records and more with SpyFly. Find out the truth about anybody.

Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 5 days

How do I know I can trust these reviews about SpyFly?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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  • Suspicious reviews are flagged by our algorithms, moderators, and community members
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