SportsMemorabilia.com has a rating of 3.6 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.
Lexi was very helpful in everything she's the best, the product was awesome and the shipping process was excellent, if I buy again any product I'm sure it will be in here.
I accidentaly duplicated my order and they we're so fast to respond! They told me i was gonna get my money back for the duplicated order and i did! Super fast!
Thank you so much! 5 star service
Ingrid Padron was very helpful in trying to rectify the problem I was having. She was excellent in providing me with many options to help with my situation.
AJ was very helpful finding a replacement for an item out of stock, and honored the original price even though the replacement item had a different price.
Cristin helped me today resolve an issue with me order. She was professional and quick. Best was her big smile which clearly came actoss through the phone. Thank uou Cristin!
Just wanted to say the product and shipping time was amazing and Elysha was very helpful with updates on shipping and very quick to respond to my emails! Excellent customer service!
Geneviève was very helpful and allowed my item to be exchanged in a timely manner! I was able to get a deal on a helmet I had to exchange and received a better helmet in return!
Hello, thank you very much CONNIE HUBBARD, this is my first time customer and I made a mistake with my order and I didnt notice it until a few minutes after my order was submitted, not only did Connie correct my problem she notified me on my order and even my next order... I dont know her but Im so glad I was able to connect with her, shes superb... thx again
Had a small issue with an order. Lauren handled it quickly and professionally making the process so easy. Resolution exceeded my expectations. Thank you SportsMemorabelia.com
It was such a pleasure dealing with Nick Sabatino at Sports Memorabilia. He answered all my questions and followed up to make sure I received my order and everything was OK.
Cristen M is definitely an asset to your organization., she goes above and beyond to assist the customer. This is the first time in a long time that a representative has Wowed me!
Ms lauren alfonzo is the best she helpt me out geting me a replace mint for a itom that i did not order with no probloms she is a very respectful woman who needs a raise shes one off ur best shes a keeper take care of ur people and thay will take care of u yours truly Edward footlander
My order was initially lost and forgotten... and due to NO HELP AT ALL from the guy who was supposed to be my "account manager" (he knows who he is) and point of contact, I was forced to contact customer service, and THANKFULLY I GOT AJ! AJ did more than a senior account executive could do! He tracked down the missing order, got the framing expedited and then insisted that the shipping happen overnight. He is even helping me get a refund for the overnight shipping I requested. AJ helped turn a disaster into a 12 day ordeal which was salvageable. (a simple frame and ship should never take 12 days!) The FIVE STARS IS ONLY FOR AJ... NOT THIS COMPANY THOUGH... they get one star, as well as the senior account executive that said he was taking over my account and that if I had any questions or problems to let him know... well I did and he did nothing. This is not how to treat a customer. Also they allow you to choose and pay for overnight shipping when they know it will never happen because framing requires more time... three days in fact (which is ridiculous). The "Senior Account Executives" don't care about you... just about making more sales. So, in a nutshell, I will say they are extremely lucky to have AJ, because without him I would be calling the better business bureau.
I purchased a few signed hockey photos and they went on sale shortly after i purchased them, they wouldnt be sent for a few months. I was upset because of the price decrease and Shelby matched the price of the sale and refunded me the difference and came through for me. A REAL NICE PROFESSIONAL PERSON TO DEAL WITH AAAA+++
Excellent and professional assistance with kindness and humbleness by Cristin. I will continue to shop Sport Memorabilia because of service I received from your loyal employee Cristin.
Cristin was very sweet and was very helpful in giving me information and working with me to return a package. Very professional and would absolutely use Sports Memorabilia again becasue of her!
Cristn provided me with excellent customer service She was right on top of my problem and solved it and after that aplaced an other order for my 5th ball from your co Steve Gerstenblatt
Fast, nice, bottom line, AMAZING!
Solved my problem within 1 hour and I can easily say that it was one of my best customer service I ever had and especially online.
Linda Blake was excellent. She got back to me in a timely manner and helped me out greatly since the item I bought was a gift and I needed to know ASAP if it was coming.
Shelby Coyle provided me great customer service! I had an issue with my order and she was able to help me get it sorted out
Answer: All items are of great quality, authentic, and backed by a guarantee.
Answer: I had a great experience with them & customer service was fast and helpful
Answer: I deeply apologize for any delay in reaching an agent. Our offices are open M-F 9am-5pm for the customer support line I believe. You may also reach them via the contact us link on the site and either provide an email or chat in. If this has not been helpful please let us know your information and we can have an agent contact you regarding your order. Thank you
Answer: Being permanently disabled, I can now enjoy the stars of my youth.