SportsMemorabilia.com
website thubmnail of SportsMemorabilia.com

SportsMemorabilia.com

Overview

SportsMemorabilia.com has a rating of 3.6 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.

service
53
value
47
shipping
44
returns
30
quality
41
How would you rate SportsMemorabilia.com?
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Mexico
1 review
0 helpful votes
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Lexi was great
January 6, 2019

Lexi was very helpful in everything she's the best, the product was awesome and the shipping process was excellent, if I buy again any product I'm sure it will be in here.

Date of experience: January 4, 2019
Mexico
1 review
0 helpful votes
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I accidentaly duplicated my order and they we're so fast to respond! They told me i was gonna get my money back for the duplicated order and i did! Super fast!

Thank you so much! 5 star service

Date of experience: June 27, 2017
Illinois
1 review
0 helpful votes
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Customer service issue
August 16, 2017

Ingrid Padron was very helpful in trying to rectify the problem I was having. She was excellent in providing me with many options to help with my situation.

Date of experience: August 16, 2017
New Mexico
1 review
1 helpful vote
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Helpful
November 28, 2018

AJ was very helpful finding a replacement for an item out of stock, and honored the original price even though the replacement item had a different price.

Date of experience: November 27, 2018
Texas
1 review
0 helpful votes
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Great Customer Service
November 14, 2018

Cristin helped me today resolve an issue with me order. She was professional and quick. Best was her big smile which clearly came actoss through the phone. Thank uou Cristin!

Date of experience: November 12, 2018
Canada
1 review
0 helpful votes
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Excellent Service
April 4, 2020

Just wanted to say the product and shipping time was amazing and Elysha was very helpful with updates on shipping and very quick to respond to my emails! Excellent customer service!

Date of experience: April 3, 2020
North Carolina
2 reviews
1 helpful vote
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Geneviève was very helpful and allowed my item to be exchanged in a timely manner! I was able to get a deal on a helmet I had to exchange and received a better helmet in return!

Date of experience: April 29, 2019
Virginia
1 review
0 helpful votes
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SUPERB
July 6, 2018

Hello, thank you very much CONNIE HUBBARD, this is my first time customer and I made a mistake with my order and I didnt notice it until a few minutes after my order was submitted, not only did Connie correct my problem she notified me on my order and even my next order... I dont know her but Im so glad I was able to connect with her, shes superb... thx again

Date of experience: July 6, 2018
New York
1 review
0 helpful votes
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Lauren Was Awesome
November 27, 2017

Had a small issue with an order. Lauren handled it quickly and professionally making the process so easy. Resolution exceeded my expectations. Thank you SportsMemorabelia.com

Date of experience: November 27, 2017
Arizona
1 review
0 helpful votes
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It was such a pleasure dealing with Nick Sabatino at Sports Memorabilia. He answered all my questions and followed up to make sure I received my order and everything was OK.

Date of experience: December 12, 2018
Florida
2 reviews
0 helpful votes
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Cristen M is definitely an asset to your organization., she goes above and beyond to assist the customer. This is the first time in a long time that a representative has Wowed me!

Date of experience: January 23, 2019
Michigan
1 review
0 helpful votes
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Ms lauren alfonzo is the best she helpt me out geting me a replace mint for a itom that i did not order with no probloms she is a very respectful woman who needs a raise shes one off ur best shes a keeper take care of ur people and thay will take care of u yours truly Edward footlander

Date of experience: November 7, 2017
California
1 review
1 helpful vote
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My order was initially lost and forgotten... and due to NO HELP AT ALL from the guy who was supposed to be my "account manager" (he knows who he is) and point of contact, I was forced to contact customer service, and THANKFULLY I GOT AJ! AJ did more than a senior account executive could do! He tracked down the missing order, got the framing expedited and then insisted that the shipping happen overnight. He is even helping me get a refund for the overnight shipping I requested. AJ helped turn a disaster into a 12 day ordeal which was salvageable. (a simple frame and ship should never take 12 days!) The FIVE STARS IS ONLY FOR AJ... NOT THIS COMPANY THOUGH... they get one star, as well as the senior account executive that said he was taking over my account and that if I had any questions or problems to let him know... well I did and he did nothing. This is not how to treat a customer. Also they allow you to choose and pay for overnight shipping when they know it will never happen because framing requires more time... three days in fact (which is ridiculous). The "Senior Account Executives" don't care about you... just about making more sales. So, in a nutshell, I will say they are extremely lucky to have AJ, because without him I would be calling the better business bureau.

Date of experience: December 14, 2018
Florida
1 review
0 helpful votes
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Fantastic Shelby
July 27, 2018

I purchased a few signed hockey photos and they went on sale shortly after i purchased them, they wouldnt be sent for a few months. I was upset because of the price decrease and Shelby matched the price of the sale and refunded me the difference and came through for me. A REAL NICE PROFESSIONAL PERSON TO DEAL WITH AAAA+++

Date of experience: July 26, 2018
Texas
1 review
0 helpful votes
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Excellent and professional assistance with kindness and humbleness by Cristin. I will continue to shop Sport Memorabilia because of service I received from your loyal employee Cristin.

Date of experience: August 19, 2021
Texas
1 review
0 helpful votes
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Great Service
November 27, 2018

Cristin was very sweet and was very helpful in giving me information and working with me to return a package. Very professional and would absolutely use Sports Memorabilia again becasue of her!

Date of experience: November 26, 2018
Rhode Island
1 review
1 helpful vote
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Help from Cristn
January 23, 2019

Cristn provided me with excellent customer service She was right on top of my problem and solved it and after that aplaced an other order for my 5th ball from your co Steve Gerstenblatt

Date of experience: January 22, 2019
Israel
1 review
0 helpful votes
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Fast, nice, bottom line, AMAZING!
Solved my problem within 1 hour and I can easily say that it was one of my best customer service I ever had and especially online.

Date of experience: July 25, 2018
Michigan
1 review
0 helpful votes
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Linda Blake was excellent. She got back to me in a timely manner and helped me out greatly since the item I bought was a gift and I needed to know ASAP if it was coming.

Date of experience: November 10, 2017
North Carolina
1 review
0 helpful votes
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Shelby Coyle provided me great customer service! I had an issue with my order and she was able to help me get it sorted out

Date of experience: August 7, 2018