SportsKidsReviews 25

I've now gone twice to bring my son. Both occasions the children were unsupervised. The session I've booked were not organised. No call to say this was cancelled. Children were left by themselves unsupervised. They whole situation was apsolutly dreadful. I would not recommend this company!

Received a bedding set. After initial wash threading was undone and then find out it was twin size when I ordered full size and the packing also said full size. When you call their number it is a call center and you are unable to speak to someone from SportsKids.com. It has been 3 weeks, no resolution. At this point I am filling out a report with my credit card company to get refunded from them because I am clearly not going to get my issue resolved through this company. I have never experienced such poor customer service... save yourself the headache!

I bought an 'in stock' product, which they then turned right around and sent me an email saying it was out of stock and would be delayed. This was for a Christmas present. So waited for when it was to come in, I could have used if for a birthday present, but got second email stating it was going to be more delayed. I contacted them for a refund, was told no problem but still have not got my money after a week. I used Paypal so I will contact Paypal and file a complaint against them. Agree with others, these people give humans a bad name.

I have been trying for days to return a simple item, 36-Golf Ball Holder, which doesn't look like would hold one golf ball. CS promised that I would have a RM# in a day after making my call (week ago) and yet to hear back from them. They, along with the rest of the customers on their review page, seems to be getting a run around that they have to wait for the manufacturer to issue them this so called number. They will not accept your return without this number therefore they hold your order for ransom. I WOULD NEVER BUY FROM THIS COMPANY AGAIN. I will be updating daily until they come to their senses and issue this so called number.

I had purchased NY Yankee bedding several years ago from SportsKids for both my sons and in both cases, the bedding was of high quality and still looks practically new. In the case of my recent order, however, Denver Bronco bedding set, the material was flimsy and threads were sticking out in all directions in the hem area.

I called SportsKids and asked if the 15% restocking fee applies to poor quality merchandise and a customer service rep actually said (get this?) "I know this will be a pain in the $#*! for you, but you will need to take a photograph of the merchandise." She said this with no hostility in her voice, and her tone was normal, but it left me wondering if SportsKids representatives find this vocab acceptable when speaking to customers.

SportsKids isn't big on customer satisfaction. In fact, they make their money by warning customers that they will incur a 50% restocking fee if they do not letter the return package correctly, they ask you to email the tracking number to them (who does this?), and they charge a 15% restocking fee. I paid $12.50 to return the sheets plus will incur another $9 for restocking. But I'd rather do that that keep the shoddy sheets! I hope to save someone else the aggravation of dealing with SportsKids.

I placed an order 03/15/2012. I have called the vendor several times because I was unable to received a shipment update, after about a month I finally received a shipment update after I was promised that the package would arrive by 4/12/2012, I just checked my status and it will be another week hopefully before I received my package, I have tried several times to contact Donald to discuss this matter along with trying to get a refund, none of which has been successful, I have attempted to reach Donald on *******632 and *******644 you never receive an answer, I would not recommend anyone to use this company, I have already canceled my credit card in case of a possible scam

I received a gift that was purchased from SportsKids.com. I want to return the gift for a refund so I called to speak with a representative of this company. I have called them at least 10 times during their listed hours of operation and have never been able to speak with a representative. I have left voicemail messages, but never receive a call back. I have emailed them, but never receive a response. This is the worst customer service experience I have had in years. What a terrible company.