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Sports Fan Stop

How would you rate Sports Fan Stop?
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South Carolina
1 review
4 helpful votes
Follow Jeffrey D.
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Stay away from this company! It is a total joke and a complete rip off. The items are knock-offs and NOT official merchandise.
The MLB Jersey I ordered was way too small, size did not match description. It had holes where the stitching was incomplete.
I contact the company only to find out they are in China - which the reason why they only respond to emails late at night US time. No phone number for customer service, no US address.
They do NOT honor their terms and conditions published on their website.
If you want to get ripped off - buy from this company. I recommend spending the extra 10-20 percent from a known vendor!
As of 9/10/18 it has been nearly 2 months, 29 email exchanges and NO resolution.

Date of experience: September 10, 2018
Illinois
1 review
12 helpful votes
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Lies! Lies! Lies!
August 15, 2018
Updated review

My merchandise arrived. According to the website, you can do a return for any reason. When I tried to initiate the return, it turned into a negotiation. I was first offered 15% then "the best offer in history" of 25% because of "high return costs to Asia." I thought this was a US based company! Why would I have to return to Asia? We negotiated a refund amount that I am not happy about. Truthfully, I have doubts that if I sent the item back that they would ever acknowledge receipt. Now I get to wait 5-30 days for my credit card refund. Avoid this company like the plague! I

Date of experience: August 15, 2018

Buyer beware
August 12, 2018
Previous review

This company portrays itself as a United States-based business. It is actually based in China. The US address is that of a residence. This is one of those companies that will charge you before merchandise is shipped and when you want to cancel the merchandise before it is shipped, they will tell you no. They have a customer service phone number which will only allows you to leave an email address. They contact you only via email and then never fully address your concerns. Through reading other reviews, it would appear this company sells counterfeit merchandise. I have an invoice for $79.98 and was charged $85.19 plus $1.74 foreign transaction charge. Now that the merchandise has arrived without any type of return instructions, I have sent an email for a RGA and address where to return.

Date of experience: August 10, 2018
Maryland
1 review
7 helpful votes
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SAVE YOUR MONEY!
June 11, 2020

I ordered face coverings on April 22, and there was a notation that this was a pre-order and that the items would ship in May. I sent them an email near the end of May, asking whether or not the items had shipped, because the tracking site stated that they had not shipped yet. Got an email back from them on May 22, promising to ship within 7-10 business days. Memorial day passed. Guess what? May has come and gone. We're into June! Sent another email requesting a full refund. Silence. Nothing. No response. Don't spend ANY money on them! SCAMMERS!

Date of experience: June 11, 2020
Utah
1 review
5 helpful votes
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Just like the other reviews, I ordered thinking I was ordering from a legitimate US company with a proper return policy and warranty. The price was not cheaper than other places, so again, I thought I was ordering the real thing. I did receive my item, after a lengthy shipping time, and it was defective. I have been in talks with them over email, and it is a negotiation game to them. They are refusing to pay return shipping even though their website says "free returns." It isn't even that I changed my mind, the item had manufacture defects! They keep trying to get me to pay more money to get a second counterfeit item instead of addressing the problems with the first item.
Stay far far away from this company.

Date of experience: August 28, 2018
Texas
1 review
5 helpful votes
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I wanted to make sure I wasn't double charged on my cc, so I sent an email to them. Elsa rose (yeah right) told me I was not double charged, which is true. However, just a like another reviewer, I also was charged more than 79 bucks. Also, it took a long time to ship. When I asked about when shipping would happen, she told that she would tell the "warehouse" to hurry up. My belief is that there is no warehouse, and all they do is go on Chinese websites and pay for your jersey from what you pay them, and pocket the rest, while never even taking possession of your garment. Will never buy from here again!

Date of experience: August 21, 2018
North Carolina
1 review
4 helpful votes
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My order was for a Christmas gift ordered on Dec 5. It is Dec 30 and still not here. That's absurd. I placed an order with a reputable company so that my nephew will get his jersey, and will attempt to return the order to Daily Sports Fan when/if it arrives, but am not hopeful that I will see my money back.

Date of experience: December 30, 2022
Rhode Island
0 reviews
2 helpful votes
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I purchased a jacket from them because I have not bought a jacket in a long time and it looked like a really nice jacket. I went over the measurements twice, based off their size chart. I got the jacket in several weeks and the first thing I noticed was how light is is. It is more like a spring jacket than anything else. I went to put it on, and I actually heard it rip as I tried to get it on. I have been trying to return/exchange for something bigger, but cannot get anywhere. It looks decent, but its poor quality and measurements are wrong. Good luck with their customer service.

Date of experience: January 21, 2022
Tennessee
1 review
4 helpful votes
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Scam
June 12, 2020

I ordered face mask on April 12th and still waiting for it. I called them and emailed at two different email addresses for a refund with no response. I hope the credit card company can pull back the payment.

Date of experience: June 12, 2020
California
1 review
3 helpful votes
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I received an incorrect order and have emailed them 4 times (so far) with NO RESPONSE from them. TERRIBLE customer service. I don't think they care at all about their reputation. Even posted on Twitter hoping they would respond they... Nope! Do NOT order from these people. So very frustrating!

Date of experience: July 8, 2020
Utah
1 review
2 helpful votes
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Canceled!
March 5, 2022

I joined, a mistake. The first shirt not so bad, but was something I wouldn't wear. Gave it away. The second shirt was okay, but dull and boring. I wore it. This last one was the last straw. I would never wear this ugly green, poorly printed shirt. I couldn't even give this one away. What a sad company calling itself Fan Stop.

Date of experience: March 5, 2022
Ohio
1 review
2 helpful votes
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Phone number - never can get anyone to answer.
Emails - rarely get response and responses are canned.
Merchandise has not shipped for more than 6 weeks!

Date of experience: May 24, 2021
New Hampshire
1 review
4 helpful votes
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I ordered my product almost a month ago right before Christmas. Didn't receive any tracking. Tried to contact them nothing. Still hoping to get my order

Date of experience: January 18, 2020
Colorado
1 review
1 helpful vote
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Terrible
December 19, 2021

Receive no merchandise email several times will not provide refund or merchandise will never order from this website again highly suggest you reconsider as well

Date of experience: December 19, 2021
California
1 review
7 helpful votes
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Scam Company
August 23, 2018

I made the fatal mistake of buying merchandise from this company. I was looking for a LeBron lakers jersey in the black color way (city edition) and this website was the only one that had it. I realized my mistake when I checked my credit card account and saw that the charge was from Beijing China. That led me to search the legitimacy of this company which led me here. I didn't see any update email for shipping and when I went to the website it stated that they don't allow cancellations after you click submit on the secure checkout screen which is pure bs. They don't have a telephone number so all you can do is message them which I did. They claimed they could cancel the order as it already shipped and then provided me with a bogus tracking number from some website called 17track. I tried to dispute the charge with my CC company but they said I would have to wait the 5 - 12 days they claimed it would take to deliver after shipping. I should have known better when I didn't see the jersey on Nike or NBA.com. This company needs to be shut down for false advertisement.

Date of experience: August 23, 2018
Nebraska
1 review
2 helpful votes
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I ordered a St Louis Cardinals glass with a picture of the logo
They gave me a cheap glass with "STL" on it.
Very disappointing.
Don't order from them.

Date of experience: June 2, 2021
Wisconsin
1 review
3 helpful votes
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Not happy
June 15, 2020

Still waiting for my masks Ecsf******* its been more than a month. If i don't get it soon i want my money back.

Date of experience: June 15, 2020
Virginia
1 review
3 helpful votes
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Stay away
June 26, 2020

I ordered 49er flip flops in March and here it is end of June and no email or package. I emailed and got no response at all.

Date of experience: June 26, 2020
Mississippi
1 review
2 helpful votes
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I ordered something February 4,2020 still haven't received it! No contact at all! Don't order shiiii from these scammers

Date of experience: April 15, 2020

Overview

Sports Fan Stop has a rating of 1.1 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sports Fan Stop most frequently mention and customer service. Sports Fan Stop ranks 70th among Jersey sites.

service
5
value
4
shipping
6
returns
3
quality
4