Overview
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
I took it for about a month and saw or felt no difference.
Very friendly knowledgeable and awesome customer service
Everything was simple and easy from start to finish.
We’re so happy to hear that
I never had so many hair in my life, love the product
The love is mutual
Excellent product. Works immediately for me. Curbs my appetite after taking in morning.
Hi Dian!
So happy we were able to make the situation right and happy to hear that you love our product.
Asked multiple questions and hopefully will target my hair issues.
SpoiledBrain will choose only the best for you!
Over all positive. Products were as described. Very satisfied experience. Would buy them again.
LOVE to hear this!
Wonderful experience. Easy site to use and very clear
LOVE to hear it!
Just started using the deep conditioner and hair serum! Love them
The love is mutual
Website easy to use. I really enjoyed that it helps pick the products you need
Only the best for you!
I'm loving the pineapple Collagen. I can't wait to try other products.
The love is mutual!
It was easy to order. I was referred by a friend. I tasted the mango. It was good. I ordered the pineapple. I hope it taste good. I can't wait to try!
Taken as advised Have not experienced any benefit from this product
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
This company seems like a scam to me. I signed up for a "try before you buy, just pay shipping" type deal, but they "pre-authorized" my card for the entire cost of the item ($100+). When contacted they said it would be refunded after processing within 4 days. Well, the item already arrived at my home (to be immediately returned), so clearly the order is done processing. They have given me the runaround and it has been 5 days with the order actually delivered and now they won't even answer my emails! So I'm out this money, and their crummy product will get out of my home first thing in the morning. Don't trust any company without a customer service phone number.
I am specifically interested I the main product and I find all the additional products pushed too aggressive. I also was pulled in by the subscription offer and signed onto it but my first bottle being sent will get charged at the $98.00 full price. It feels like it's not truth in advertising and kind of underhanded.
I started this product (in the mango flavor) the beginning of April with a 14 day trial. The flavor was absolutely delicious. The product works exactly as mentioned… you start to feel more energetic, your skin looks radiant and smooth, and you sleep better too. I recommend every one try at least one bottle, you will immediately feel the results.
Thank you for your amazing review! We're delighted you loved the mango flavor and experienced the benefits. Your recommendation means a lot to us!
This is my first time ordering, so I can only review that and not yet the product. In placing my order I got the opportunity to place another order for additional products at 20% off, which I said yes to. Unfortunately my bank saw this as a scam and the transaction did not go through. Got a pop up on the site that said "ops" could not complete. I then got a text from spoiled child offering the 20% off but the offer was only good for 5 minutes, as I tried to order from link and got offer no longer available message. A little disappointing, but am hopeful the product stands up to the great reviews and really is legit.
Thank you for sharing your experience! We’re sorry to hear about the payment issue and the timing of the discount offer - bank security measures can sometimes be tricky. We truly appreciate your order and are excited for you to try our products! If you need any assistance or have any questions, feel free to reach out to our support team. We hope you love your purchase!
Spoiled Child is a game changer for the beauty industry. Spoiled Brian pairs customers with products that best suit their skin and hair needs. The 10 day rapid reverse hair mask treatment works wonders on my hair. Just after the first use, I saw results. Multiple people at work complimented how healthy my hair was. Spoiled Child offers incredible discounts, promotions, and a convenient auto-refill subscription — at no risk. 100% money-back-guarantee. I recommend Spoiled Child to all my friends.
Thank you so much for the love! 💜 We’re thrilled the Rapid Reverse Hair Mask is working wonders for you, and we love that others are noticing too! Thanks for spreading the word and being part of the SpoiledChild family 😊
This is why I should not order anything online, you ask some questions at the end and do add ons. I answered a few questions on my skin, but did not place the additional order, I only wanted to try the collagen and now have an additional charge for skin care. Please cancel
I'm still trying to finish out the whole bottle but the flavor is overwhelming and overly sweet. It hits my stomach very hard in the morning. Not seeing any difference between this product and the non-flavor powder I used to use in my morning coffee.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Only the best for you!