SpoiledChild

I never ordered anything from this site, but somehow they have been billing my credit card for hundreds of dollars. Be diligent to read your statements!

Fraud!

I have been using Spoiled Child for over a year. From the hair mask, Collagen, lotion, biotin, lip treatment, etc. love their products. Customer service is great and helpful!

I attempted to cancel my order about 30 seconds after I placed it since your company lied in your advertising. When I was researching your company, I was told I would get a free, full-sized sample. After I placed my order, I was told I would be charged if I kept the sample. That does not constitute a free sample.

I was told when I immediately attempted to cancel my order that it was impossible to place my order as it had already shipped.

And yet I did not get shipping confirmation for nearly 48 hours.

When you (YOU) sent me a customer service notice, which I responded to, it went to your sister company instead and I was subsequently chewed out and dismissed for not sending it to the right place.

Your company lied to me multiple times, your service agents were rude and dismissive, and every single person I have dealt with has been utterly inept at their job.

I have filed a chargeback with my bank and I will refuse any package you send me. You could've avoided the shipping charge you will now be held liable for by canceling my order like any legitimate business would.

Spoiled Child is a great name for you. You are greedy and you are children.

Over 14 days and this still hasn't shipped! Thank god I only did a one time purchase. Don't order from this company

I was charged $52 when I was told that I was ordering FREE gummies with $5 shipping. Their communication is awful and there is no way for the me cancel my order. Never again

Here's the email I sent the team. Tells you pretty much everything.::: I am already annoyed beyond end at the fact you people LIE to get people to be STUCK with your product. It clearly states that "what is owed today $5.35", and once the card number is put in, you hold the whole product price until it ships, takes longer than all hell to get here, then we have to label it and use our time and to send it back. I made sure BEFORE I hit submit that I clicked on "how it works" (the payment "try before you buy")... and it DOES NOT state that you will be holding the whole amount until we send it back (which I took a screenshot of). That's the way you people have to make your money, it's sad. Ugh. Anyway, IM STILL waiting on my product and you guys sent an email apologizing, gifting me $15. LMAO. That's $15 OFF of another product I clearly do not want, just because of the way your company conducts their business. I'm sorry. No. I need you guys to compensate me in a better way than that, and I need confirmation that I am NOT a subscriber to "spoiledchild." I look forward to hearing back from "your team."

So far I've gotten to browse all the products available from SpoiledChild. I got to read how their products can help me. From skin care to hair care to dietary supplements, all the products explained what they were how they could help me and even other people who have tried their products and their experience using them. There are alot of good products, what I didn't like is that there wasn't really a percentage or an amount of each ingredients in their products that was used. And they do use fillers as some of their main ingredients in their skin care products which i didn't like.(This is on skin care products that I was looking into). To me that's like watering down some key ingredients that make the product work just enough to make you keep trying it hoping you'll get better results if you keep using it for longer periods of time. I haven't tried their products yet but I'm starting off with their skin care products and will try other products if im satisfied and actually do see results from using SpoiledChild. It was easy to pick a product put my payment info in and complete the order. Fingers crossed I get good results. Thanks guys!

I made an attempt to write an honest experience on their review site, but it's designed to reject any new negative ones coming in. So here I am bc my review was filtered out from their fake website. I call it fake bc it rejects honest reviews that doesn't benefit them.

I purchased two items from spoiled child.

The colllagen and serum.

1- The collagen

The mango bottle was delivered to me with no seal wrapped in the top cap area. With any product to be ingested whether it be medicine, peanut butter, gum, a bag of chips, etc, it will a have protection. If no seal, then it should have some kind of a click when open to assure it hasn't been tampered with.

No seal or click.

I reached out to a Melissa where she took care of it by replacing it with another one. I shall see if it does the same. If so, I will have to discard the replacement as well.

2- The serum

The serum doesn't have a mechanism where you can pump out the product. There is no plastic tube that connects to the pump to the serum where you end up pumping w barely anything coming out. How inconvenient! They don't fill the product all the way either. It's about 60% filled I wonder if it was sent a used product by mistake or just poor quality control on their end. And because it is only 2/3 (60% filled)….

You will resort having to twist open the bottle and manually pack it out.

I reached out to the same Melissa regarding the second issue I was experiencing and all of a sudden she ghosted me. Unbelievable.

While all the other times she responded super fast 💨 from pre ordering like I'm talking about responding within an hour! As soon as she received the the second issuew the serum…

Dead silence.

I emailed a second after hearing no response for a few days, again, silence. No reply back. Unbelievable.

It's one thing when you experience a problem with an order (it can happen) but when the customer service is unusually unhelpful is a whole another problem.

Don't let the few actors they paid that came on endorsing fool you bc they have no idea what's going on in the internal side. This is bad business

One bad customer is probably not a big deal to them that is why they are not responding to me writing the customer off, but it will multiply.

Shouldnt even get one star but i guess have to leave one lol. I never recieved my product to even know if it works well or not. They just took my money, honey. No custy number either :( useless.

I decided to give the product a test…… and oh my gosh! I love it so much! My hair loves this product. It feels fuller MUCH healthier and I've only been using it for just a week or two. And bonus-The 90 day treatment tracker also seems to work as a dry shampoo -my hair easily gets greasy and flat after about three days and I only wash my hair once a week, but because of this product not only does it keep it fresh all week, but it also has given my hair back it's health! I have two toddlers who constantly pull up my hair and there's so much damage. And stress has made my hair fall out quite a bit with all I have going on. This product is saving me!
As for The rapid recovery hair mask ….the first time I used it I followed the instructions and wasn't a huge fan… I have incredibly thin hair, but I have found a way of using it that I love SOOO much and my hair LOVES it. I take a little bit of the product, rub it into the ends of my hair and leave it and my hair has looked so much better every day sense. I have a new hair routine. That's so easy simple and I love it. Takes me five minutes or less every day and I feel fresh and looking good.
My hair has life again!

Received product a few days ago. Will follow up with results in a couple of weeks. Just started using it.

I never thought this was a fraud but it they took my money and never sent any products. Very dissatisfied do not buy from them

I received my package in the mail today and the liquid collagen tastes exquisite. I can't wait to see improvement in my skin and hair.