• Splice

Splice

Overview

Splice has a rating of 1.59 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Splice most frequently mention free trial problems. Splice ranks 82nd among Music Promotion sites.

  • Service
    7
  • Value
    6
  • Shipping
    4
  • Returns
    4
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate Splice?
Top Positive Review

“Splice does the job”

quintin m.
2/19/20

I love splice have been using splice for a while now like multiple years and i always find something interesting that i can use. I dont know why the bad reviews

Top Critical Review

“Snarky and contemptuous customer service”

Jim S.
5/9/23

I wasn't able to pay my membership fees due to some personal difficulties. When I explained my situation and asked nicely if I could resubscribe to my "legacy" plan, I got a sarcastic and snarky response from customer service. It's difficult to believe that this company values their longtime customers. I'm going to give Artgrid.io or sounds.com a try. Their customers have mostly left positive reviews about their experiences.

Reviews (22)

Rating

Timeframe

Other

Thumbnail of user jamiem725
1 review
1 helpful vote
October 8th, 2021

Easy to use and it's pretty simple. Flick through random stuff I like and download it really quick. As for the issues, any problems I've had have always been hard to get sorted. My recent issue was the app stopped working. After sorting it out by myself I got it working again only to find out I couldn't use any of my previous downloaded samples/ presets. I was told I would have to pay again for more credits just to download my samples again for free. I have thousands and that will take a long time. Customer service is a joke and the way the platform is run is absolutely disgusting.

Tip for consumers:
Dont

Products used:
Sounds

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelf288
1 review
1 helpful vote
April 11th, 2018

Basically the title. They don't update their packs / plugins / presets often enough so you're left with the same content every time you get new credits. It's basically more worth it to just go buy the soundpack you like than to pay per month and stack credits. I'm currently at over 500 credits because a lot of the sounds are... just crap I don't want. Basically the same problem you have when you buy a sample pack.

Thumbnail of user davea34
1 review
5 helpful votes
October 10th, 2013

Splice is great if everyone agrees to use it and learn the software. Here is the problem, there are already way too many authoring programs out there and a wide variety of solutions. IndabaMusic, Kompoz, Ujam to name a few and if splice is going to charge a monthly or yearly fee, I do not think I will be using this. Everyone already uses dropbox to share files and all of these dropbox files update on the fly and that allow us to use whatever program we want and have become accustomed to using. I looked into splice but nobody else in our group wanted to learn how to use it. I am guessing this is going to be a big road block for splice.

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Company Representative

Thumbnail of user bryanh776
Bryan H.

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