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Spilsbury has a rating of 1.7 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Spilsbury most frequently mention credit card, customer service, and free puzzle problems. Spilsbury ranks 20th among Puzzles sites.
No positive highlights yet
I placed a order then read several negative reviews. My order was delivered quickly, accurate and excellent quality of the puzzle pieces. Would purchase again from this seller.
Twice ordered, 1-opened box to find figurine (The Paragon St. Francis with Animals Statue, Saint Francis of Assisi Indoor or Outdoor Home, Yard and Garden Decor) shattered obviously by box damaged from China. Replacement same thing. One would think that a solid figure would NOT rattle in box. Why ship another busted item?
It would be five star except for the last order I placed. The shipping took forever, it never took that long before. I was a little scared to place this order if this order takes as long as the last order then I will think twice about ordering from here anymore. We really like Ken Zylla so I will be upset if I stop ordering.
Tip for consumers:
Ken Zylla is the best!
Products used:
Puzzles
Spilsbury is a website/catalog specializing in puzzles: jigsaw puzzles, 3-D puzzles, and all the stuff that can go with them (puzzles sorter and storage boards, puzzle glue, etc.) Great selection!
I think their pricing is on the high side but the bundle prices (pick 3 of this kind or size) and their clearance items still make it a better buy thank full price puzzles from a store. They also have some fun smaller items that are good for bday gifts and stocking stuffers!
spilsbury.com, bitsandpieces.com and jigsawpuzzles.com are all owned/run from the same company!
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