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From the business
Speert.com is your best source for quality personal care products and fashion accessories. Our selection ranges from our original Handmade Tortoise combs and beauty accessories from Switzerland, Germany, & France to High Fashion Designer eyewear from Gucci, Ray-Ban, Oliver Peoples, TAG Heuer and many more.
Speert Reviews Summary
The company enjoys a strong reputation for its quality products, particularly in the eyewear category, with many customers highlighting the comfort, affordability, and fast shipping. Positive sentiments often revolve around the ease of ordering and responsive customer service, which enhances overall satisfaction. However, some concerns have been raised regarding product consistency, such as incorrect frame shapes and loose hinges, indicating a need for improved quality control. Additionally, a few customers experienced issues with their orders being sent to incorrect addresses, suggesting that communication and order management could be further refined. Overall, the company demonstrates a commitment to customer satisfaction, yet there are areas for improvement.
This summary is generated by AI, based on text from customer reviews
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Glasses fit well & like the red that shows up inside the rim as well as the arms on the glasses.
Repeat customer. Always satisfied with product and service.
They delivered my bifocal sunglasses to my 98 year-old mother in Brampton. They should have looked at the billing address and noticed a difference between billing and shipping address., Spreet should have reached out to confirm the correct address. Anyway, she is 125 kms away from me and I have no transportation to get there. And the medical staff who look after her seven days a week will not mail the glasses to me as it's at their expense and not in their job description. Looks like I'm out $110
Thank you for reaching out. We understand how frustrating this situation must be, especially given the circumstances with your mother, and we truly empathize with your concern.
After reviewing the order and shipping details, we can confirm that the shipment was sent to the address provided at checkout. Unfortunately, if the address entered at the time of purchase was not updated or verified correctly, we are unable to take responsibility for the misdelivery.
As the item was shipped to the address that was input during checkout and successfully delivered, we are not able to issue a replacement or a refund in this case.
We understand this may not be the outcome you were hoping for, and we sincerely regret any inconvenience this has caused. If there is any way the courier can assist you with retrieving the package, we recommend reaching out to them directly with the tracking number.
Delivery was on time and the glasses look better than I expected
Thank you, Aletha, for taking the time to share your experience! We're delighted to hear the glasses exceeded your expectations and arrived promptly—your satisfaction means a lot to us.
They don't work well. I had a brain tumor. I am now very sensitive to light. The glass don't help me enough to be able to drive.
Michelle, we’re sorry to hear the glasses haven’t provided the relief you need, and we truly appreciate your feedback. We’d like to help find a solution tailored to your sensitivity, so please reach out to us and we can explore options that might better support you going forward. Your comfort and satisfaction are very important to us.
Everything was great except the color of the fuchsia readers. Technically the are fuchsia, just darker than my previous pair.
Thank you so much for your kind words, Fran! We’re glad to hear you enjoyed your experience overall and appreciate your feedback about the fuchsia shade; we’ll keep this in mind to help provide even better color options in the future. Hope to see you again soon!
Easy to select items, set up an account and order.
I love these. Many years ago I suffered nerve damage to both of my eyes at which time my ophthalmologist told me that my vision will change from day to day... even hour by hour. So, he told me to get a variety of over the counter glasses. The thing is that I need, at times, 4.5 which are difficult to find. There are some out there but their lenses are super distorted. Yours, however, are incredibly clear and not distorted at all. I love them. You just opened a new world to me and I will be buying my reading glasses from you going forward. Thank you!
To add to this, your site was easy to navigate and very clear about ordering the correct glasses.
Diane, thank you deeply for sharing your experience and trusting us to provide eyewear that meets your unique needs so clearly. We're thrilled to hear the clarity of our lenses is making such a difference for you, and we look forward to continuing to help you find the perfect vision solutions in the future. Your thoughtful feedback truly motivates us to keep improving and supporting customers like you.
They are great and easy to pop in, but they are a tiny bit smaller than the original lenses so we used a drop of super glue to keep them in place. Can't beat the price!
Thank you, Maureen, for your thoughtful feedback and creative solution to fit the lenses perfectly. We’re delighted to hear you found great value in both the ease and price of our product, and your support means a lot to us!
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The glasses were easy to order and arrived exactly when they said.
Hi Diane! We're thrilled to hear that your order was smooth and prompt—making things easy and reliable is something we truly care about. Thank you so much for sharing your experience and choosing us!
Great quality and design - I am a repeat customer - because of the Great quality and design
Thank you so much, Terence, for sharing your positive experience and becoming a loyal customer. We're delighted that our quality and design continue to meet your expectations, and we look forward to helping you find the perfect eyewear in the future!
Shipping took longer than 5 business days I ordered 6+ reading glasses. I can
T see through them. Nothing is close to being in focus. Of course they were custom lenses so not returnable. I wasted my money
Hello,
You placed your order on August 15,2025, and it was shipped out the same day. According to the tracking information, your order was delivered on August 22,2025.
Please note that weekends are not counted as business days. Your order was delivered within our standard shipping timeframe of 4–7 business days.
Thank you for your order, and please let us know if you have any further questions!
Excellent service. Thank you again.would highly recommend to friends and family.
Thank you so much, Gerry, for your kind words and recommendation. It’s rewarding to know you enjoyed your experience, and we look forward to the opportunity to assist you, your friends, and family again soon.
Communication is great and shipping fast. Good variety and solid well made glasses.
Lisa, thank you so much for your kind words! We're thrilled to hear you appreciated the quick shipping and clear communication, and that you're happy with the quality and variety. Looking forward to helping you find your next perfect pair!
Thank you so much, Maria, for your kind words and trust! We're delighted to hear the service met your expectations and look forward to providing you with continued fast and accurate assistance in the future. Please don’t hesitate to reach out whenever you need support again!
Glad I found this site. Great site to order quality name brand glasses with plenty of choices and shipped to me within 7 days!
Thank you so much, Bruce, for your wonderful feedback. We’re thrilled to hear you found exactly what you needed quickly and smoothly, and we appreciate your support very much. Our team looks forward to serving you again!
Very pleased with delivery time and cost and quality of product
Dale, thank you for highlighting how seamlessly everything went with your order it means a lot to know our efforts are making a difference. We're committed to continuing this standard and look forward to serving you again soon!
I knew exactly what I needed for reading small print books in not the greatest of light so it only took me a few minutes to order these.
Thank you for sharing your experience, Robin! We’re glad the ordering process was quick and that you found exactly what you needed. We appreciate your feedback and look forward to supporting your vision needs in the future.
I believed I was buying a progressive lens that would have no magnification at the top and have a 5 dpt bottom
Derek, we appreciate your candid feedback and are sorry to hear the lenses did not meet your expectations. Please contact us directly so we can better understand your needs and work towards a satisfactory solution. Your satisfaction is important to us, and we remain committed to helping with any adjustments needed.
Overall, this has been a frustrating experience due to the following: The order was canceled automatically and without explanation.
I was unable to reach anyone through customer service despite multiple attempts.
Ironically, I received a follow-up email asking if I had received the order.
Hi Bassel, we truly regret the frustration this experience caused and want to make it right. Please reach out to our team directly so we can swiftly resolve the issue and ensure your satisfaction moving forward. Your feedback helps us improve, and we appreciate your patience as we work to better serve you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Douglas, thank you for your continued trust and kind words. It’s great to know you’re always satisfied with both our products and service—we truly appreciate your loyalty! Looking forward to assisting you again soon.