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Great site. Great selection. Have used all spices received, and love them all! Great product.
I was skeptical about the benefits of a sauna salt cave at first, but after experiencing it for myself, I'm a believer. The salt therapy has helped me breathe easier and feel more relaxed, while the sauna's heat has improved my circulation and skin health. It's a wonderful addition to my self-care routine.
I was looking for an online Nigerian food store as I have been avoiding grocery stores due to the COVID pandemic. I saw an ad for Jalé on social media and ordered. The shipping was so fast the packaging was so pretty and well done it made me so excited to open it up. It was like a present! All my items were there, correct and the same quality I would have gotten at my local store. I will definitely be buying again. I hope they expand the list of products
The dried blood oranges' taste is fabulous! I ordered them for my birthday party to add them in wine and all my friends were interested in its taste. I have ordered them several times and I guess I would order other dried fruits as well.
Thanks for making the memorable taste at the party!
Buy Unique Himalayan Salt Products including Pink Salt Bricks Salt Tiles and Salt Lamps in wholesale. Build Salt Wall with Salt Blocks in Salt Spa and Sauna.
Products used:
Himalayan Salt Bricks, Tiles Salt Blocks and Lamps
Placed an order and received an email that it had shipped 3 days later when it actually did not ship until 10 days later. When received, the product was extremely stale. Customer service is non-existent. Sent several emails to address they have on website and never received a response. Called several times and each time could not get a person and was prompted to leave a message, which I did. Received no reply.
It has good range of products and all the products are very good and effective. I recommend this product
Ever since they announced an update to a live inventory system, the delays have gotten worse than usual. When they say "16-21 days" to ship, you can bet it will be longer. Nevertheless, they charge your card immediately. This doesn't seem to be a good way to do business--one would never accept sending a product first then being paid 16-21 days later, so why is the reverse ok?
I will be taking my business elsewhere.
Tip for consumers:
They charge your card right away, but aren't in a hurry to ship out products.
Products used:
Nothing from my current order because it hasn't shipped yet.
I paid for 2-3 day delivery. My 'fresh' herbs arrived 7 days later and had turned yellow. The reply to my email complaint was " we recommend you choose next dat delivery on fresh items". Did not address the delay nor ask for product to be returned for a replacement. In short, didn't want to take any responsibility. I shall not order from them again and suggest others don't either.
Gain trust and grow your business with customer reviews.
Hey Melanie, thank you for reaching out to us here as well as on our social media channels.
Just to reiterate what we shared there, we know that these temporary delays are not ideal, and we are doing our best to be as transparent as possible so that our customers can decide whether or not they would like to wait this time around. Our average ship time is currently 16-20 days, which is the timeframe estimate provided during checkout. We're so sorry if this information was missed.
As soon as you informed us that you wished to have a refund, we promptly took care of that for you. If there is any other way that we may be able to assist you in a solution-oriented way, we would be happy to work with you.
Otherwise, we wish you the best in your herbal journey, no matter where you choose to practice it.