SoloMotoPartsReviews 10

In June of 22 I ordered a replacement seat for my BMW. When it still had not arrived in Oct I called and they said that product was no longer available but never informed me. They recommended an alternative which I approved and said it would take 2 or 3 months for delivery. They immediately charged my credit card and never shipped product. After 2-3 months Vince told me they were processing a refund but they only produced a fake invoice saying refunded. They never refunded. Dont do business with these guys, its a scam. Note that any review on their own website are more than 2 years old.

Ordered a seat for my drz400. Waited all summer for it. Kept telling me it was being made. Last minute told me it was discontinued. After that stopped responding to emails less and less. Never received refund. DO NOT BUY FROM THEM! SCAM!

Ordered Tank Bag with Tank ring. Only received Tank Bag. Customer service is none existent, they don't care about their customers. No one is answering the phones, I called 3 times. At same time I started sending emails (3), every time I got an answer with we are escalating this, after a week, no response. On my 3rd email I asked for partial refund for the tank ring, again it was forwarded to manager this time, NO ANSWER. DO NOT BUY, STAY AWAY FROM THESE GUYS, CUSTOMER SERVICE NONE EXISTENT AND RETURN ITEM IS NONE EXISTENT EITHER.

Its several weeks after the estimated delivery date. I never received my order.
The order status on their web site says "Processing".

Customer support will not respond.

This company is a scam.
Solomotoparts. Com

*******@solomotoparts. Com 10+ emails. NO RESPONSE.

*******099 MANY voice mails (no real person picks up). NO RESPONSE

Solomotoparts. Com is owned by Motorcycle Dot Inc www.motorcycledot. Com

I also tried e-mailing that parent company.

*******@motorcycledot. Com NO RESPONSE.
*******713 Left VMs (no one picks up) NO RESPONSE.