Great experience, looking forward to future business. Actually called by a real person when a question about my order came up, quickly resolving the issue. Thanks!
Excellent customer service. Great prices, fast shipping.
Looking forward to doing more business with Solar Panel Store as I work on completing my residential solar power system.
Tom in custom service was excellent at providing information. Dan Baldwin was professional, responded and followed up on the order. Package arrived super fast.
These little clips worked great for my lighting project. Used them to secure the steel support cable to the actual electrical cord. They are a nicely made product.
I ordered the abcd mid clamps and received them very quickly. That was great service.
However, I assumed the bolts would be hex head, but they were "T".
Not sure why and what tool do I use?
The items were back ordered, but I didn't find that out until I called to check the status of my order. This info would be best to have before ordering.
So far, average. We'll see how you handle things from here... Follow up, The folks at Solar Panel Store earned my repeat buisness. I am still growing my system and will return to them for my needs.
I like the product that we buy, I wish you would warehouse on the east coast. Overall i am very satisfied. I will keep doing business with Solar Panel Store.
After I bought the item I never got shipping information and it took longer than I expected for it to ship. The Web site said items would ship within 24 hours my took a week.
Great pricing and great service. I would recommend Soloarpanelstore.com to anyone looking for solar equipment or supplies.
Thank you for your response and the shipping credit. I am impressed with your customer service and will return for my solar needs. Thank you again.
Purchase was great. My problem was with shipping. VERY slow. Took almost two weeks from the time I ordered. The arrival date was changed once. I understand there was free shipping but when spending over 1,000 dollars i would think shipping could be quicker. I really needed before a trip but it didn't make it. Very disappointed.
All was great other than your product was listed as in stock but actually on back order. Was contacted that it was on back order, and did receive in a reasonable amount of time.
The only problem I had was that the original quote received was not the same as the actual invoice. I don't know why the two were different and the difference was not so much that I would have cancelled the order but the quote should have matched the invoice. Quote number ******* showed $180.00 for the item and $15.00 for shipping. The sales receipt number ******* showed $186.00 for the item and $14.40 for shipping.
After ordering and receiving, I learned from Enphase that my envoy did not have the right usb slot for the link. There, I have to hard wire the system. It was not made clear to me what the requirements were, and To some extent I have to blame my installer for poor information.
The Guys at the solar panel store were great in all aspect of my purchase and installation. When there was a product issue within 48 hours it was resolved.
Great people to work with.
Great price. Just waiting for conformation. Mix up in the order and shipping but I will be boing business with them again. Very pleased with there comunicatin and there willingness to help.
Took to long to answer call rep was very helpful upgraded twice on products because of none in stock, would like to assume this wasn't just to sell more expensive item
I do highly recommend the Solar Panel Store, mostly because of the personal attention I got. We designed a 3.8KWh system for my barn roof. These guys, mostly Loren, took me step by step through the design process and made sure I got a system that fit my space and worked the best. The nicest thing is I never felt obligated or rushed. And of course the price was right. Right now I am about 50% solar and enrolled in a net metering program up in Michigan. I plan on adding more next year and I will be shopping right here. I create excess power during most days and burn it back up at night. They don't pay me for my excess but give me a credit for up to 12 months. After my next upgrade I plan on generating a net excess in the summer and use it up in the winter. I plan on being 90% solar, which is about as much as I can do under my program, as I can not sell excess, just get a credit for 12 months. I am told that is how many here up north do it. Anyone living in in the southwest is crazy not to go at least 40 to 50% solar. Some states are not being fair in what they credit but if you go say 50% solar it is not as much an issue, like if you live in Nevada or have batteries. Lithium batteries are still pricey but they are dropping in price. I did almost all the work myself, just some help digging a power trench and lifting panels. If you are reasonably handy (done a few projects, like installing an electric hot water heater or putting in a deck) you can do it yourself. As you can see I am a big fan of solar and The Solar Panel Store.
I liked the friendly atmosphere and knowledge of your products from your sales team. Ordering and delivery made it simple and fast. I would recommend your company to my friends.
Overview
Solar Panel Store has a rating of 3.9 stars from 202 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Solar Panel Store most frequently mention and customer service. Solar Panel Store ranks 98th among Solar sites.
Instant Feedback
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members