SofaCoversJM.co.uk

We ordered a cover for a tub chair paying over £80 for it. There was no way to attach the cover underneath, so it slipped on the chair. The elasticated fabric began to sag within a few weeks of purchase and now looks worse than the original. When querying this with the company they say they the fabric is "not their best quality" and that they have better! For this kind of money we were shocked at this response: all they would do is to say we could buy a better one. From this company? No way!

We ordered two identical covers they arrived after 3 weeks, one was different in color and smaller! Contacted customer services to arrange return. Package was never collected and we are now being ignored! They are Spanish based and do not answer the UK number on their website. STAY AWAY

Order did not arrive
Have emailed, phoned, no response
They owe me £70 or more, time wasters!
Do not use!

Website is mis-leading as this company is not based in the UK, though have a UK contact number on their website. Bought a 2 seater sofa cover £72 based on the measurements displayed on their website. No instructions on how to fit or even which way round it should be. It was clearly too small even though the size of my sofa was well within the size published. Found out they were in Spain when I tried to return it, the cost of return was £34, almost half the cost of the item. Very annoyed

Ordered two sofa covers 03/08/2017 never recieved them! Paid £81 which was taken from my accoun veryt quickly. Tried to email no reply, tried to telephone but Spanish opperator only who I could not understand. This company should not be trading in the UK. I have been conned, scammed, ripped off and I suspect so have many more people! You are beyond stupid if you use this company!

Returned an item at my own cost to the company address in Spain, the receipt of the return was acknowledged. Despite emails and a telephone call to a very poor line compounded by an almost indiscernible Spanish accent I have not received the refund. This company does not even merit 1 star but it will not submit without a rating.

Beware of this company it is pretending to be British but is in actual fact Spanish. I ordered 2 covers which on arrival were not the colour as appeared on line. I emailed following the procedure on the web site to the letter including when it asked a suitable date to pick up the return only to be told I had to return it myself to SPAIN which would have cost me at least £50, as much as I'd paid for the item. When I pointed out the procedure stated on the web site and that it was supposed to be a UK company according to the web site address I was told I was wrong and the web site has now changed to state return to Spain. Underhand and deceitful action. If you use them be prepared to lose your money.

I bought a sofa cover from the company. Having looked at the measurement, ordered it, arrived, fitted it with no instructions. Having fitted it, noticed the rip on the seating area as well as on the edges. We didnt manage to figure out why the seating area was floating. Emailed the company about the rip and how to fit the seating area. We never received an answer as to how we can fit the sofa properly. The only email we received was you have fitted it to to a wrong sofa and you have ripped it by overstretching it eventhough our sofa measurement was 157cm against the cover which should accommodate up to 210cm. Although the company has got a london number, the company is not located in London I suspect, as nobody spoke English when I called them. I would advice against giving the company any business as anything goes wrong, the fault is on the customers. The company didn't provide any further explanations to my enquiries. I am disappointed with how the company dealt with my issues. I hope nobody else will have to deal with the same issues.