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SnapDeal has a rating of 3.7 stars from 782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SnapDeal most frequently mention good quality, customer service, and nice app. SnapDeal ranks 10th among Discount Shopping sites.
This company responds to reviews on average within 15 hours
Snapdeal's reliable delivery is a significant reason I choose to shop with them. I can always count on them to deliver my orders as promised, which is essential, especially for time-sensitive items. The tracking information they provide adds to the peace of mind, and I appreciate the transparency in the delivery process. Their commitment to punctuality and transparency truly elevates the overall shopping experience, and I trust them implicitly.
I had cancelled orders before shipping but still they were sent that to with missing items and wrong size. The return request was accepted quickly but the return has been an headache. Have to explain again and again to customer care the same story even after sending them all images in email. The pickup have been done finally but the status still shows pickup pending. I feel I lost my money on Snapdeal. Emailing them is of no use. Talking to customer care also no use as they have only selected replies as trained. And I don't use WhatsApp so can't say about that. Meesho is 1000 times better in deals and returns refund same day pickup same day refund right after pickup. My mistake I tried SnapDeal
Snapdeal's reliable delivery is a significant reason I choose to shop with them. I can always count on them to deliver my orders as promised, which is essential, especially for time-sensitive items. The tracking information they provide adds to the peace of mind, and I appreciate the transparency in the delivery process. Their commitment to punctuality and transparency truly elevates the overall shopping experience, and I trust them implicitly.
Tip for consumers:
Try once
Products used:
Suit
I have ordered boots from here, but I dint like the boots, I have returned the product it was so smooth to return here
Products used:
Boots
Brilliant app ever used no doubt. So far I have ordered 10 products and all are perfectly fine. Their product assortment is fabulous and prices are reasonable. The app UI is super smooth and user friendly. Snapdeal's model of value ecommerce is exactly what we need i.e. Best quality products at cheap prices as brands doesn't matter. Their customer support is really helpful. Complaints, if any, are resolved in 2 to 3 days. Great service I really love it and would love to order again from them 😊
Snapdeal's flexibility in payment options is a big plus. They offer a wide range of payment methods, including credit/debit cards, digital wallets, and even cash on delivery. This variety ensures that I can choose the payment option that suits me best for each purchase, adding to the overall convenience of shopping on the platform. Their dedication to accommodating diverse payment preferences and their user-friendly interface make Snapdeal a top choice for me.
Tip for consumers:
Nothing, Thank you
Products used:
T- shirt
I recently purchased a shoes from snapdeal, and I couldn't be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfect item. The checkout process was smooth, and I received my order promptly. The shoes arrived in excellent condition, exactly as described on their website. I'm thrilled with the quality and will definitely shop at snapdeal again in the future. Highly recommended!"
I made 4 orders, everything fit perfectly (thanks to the consultants in the selection of sizes) Goods of good quality!
I recently bought a trackpant and I really liked the product quality. I want to recommend Snapdeal to others as well.
Products used:
Track pants
Snapdeal's hassle-free returns process is a significant relief. On the rare occasion when I've needed to return a product, the process has been smooth and efficient. Their transparent return policies and quick resolution of issues demonstrate their commitment to customer satisfaction. Their commitment to seamless returns, coupled with transparent policies and prompt issue resolution, solidifies Snapdeal as a customer-centric platform that truly prioritizes satisfaction and peace of mind.
Tip for consumers:
Try once
Products used:
Jacket
Snapdeal provided a good service all i received the product was good. Snapdeal delivered the product before the delivery time.
Products used:
alla i have received
I had cancelled orders before shipping but still they were sent that to with missing items and wrong size. The return request was accepted quickly but the return has been an headache. Have to explain again and again to customer care the same story even after sending them all images in email. The pickup have been done finally but the status still shows pickup pending. I feel I lost my money on Snapdeal. Emailing them is of no use. Talking to customer care also no use as they have only selected replies as trained. And I don't use WhatsApp so can't say about that. Meesho is 1000 times better in deals and returns refund same day pickup same day refund right after pickup. My mistake I tried SnapDeal
Tip for consumers:
Returning will be time consuming and headache
Products used:
Nutriglow Sunscreen combo, Nutriglow Apple toner and gel, Nutriglow English rose French clay mask pack of 2
I'm the regular customer of the Snapdeal and I love to buy product from the Snapdeal as the quality of the product is very good.
Tip for consumers:
No
Products used:
Shoes
I had very good experience with snapdeal as the packaging is very good and also the product quality I'm satisfied with the product quality.
Pls don't buy anything in bulk from SNAPDEAL bcz you faced any problem and want to return they will reject. I Ordered 6-7 products but I need to return all the products bcz of size fit issues and 1-2 cloth quality issues but after 5 returns they reject my next return request. Reason they are giving...that after 4-5 return you cannot return anything and it is our company policy. Who said we can not return all the products if we are not liking it. I have 1900rs product which I ordered first was loose than I replaced in smaller size now they are tight on me so I want return but they are not returning my product bcz of multiple return. What type of thug policy you have. If I am not liking it than I will return na why would take it zabardasti. No other company have this stupid policy than why you have and if you have than show me in written first.
Tip for consumers:
Pls don't buy from here. Bcz after 4-5 return they will not return anything and your money will stuck with those products which you are not liking it bcz of any reason
Products used:
Rigo dresses
Dear Bhawna,
Sincere apologies for the unpleasant experience. Please share your order details at care_yt@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.
Thanks,
Team Snapdeal
Beat quality products with to low prices,and good return policy try once and free. Delivery no charges
Tip for consumers:
Try once
Products used:
Shoes
I recently purchased a high-quality tracking suit from Snapdeal and received it within three days of placing the order.
Tip for consumers:
I recently bought a tracking suit from Snapdeal and received it within three days of placing the order. The product is of high quality.
Products used:
Tracking Suit
I purchased a product from Snapdeal. The expected date of delivery was 7 days later, I spoke with the customer support team to deliver the product within 3 days but they delivered the product on the next day of the call. I really liked their services.
Products used:
Shoes
I was a frequent buyer of Snapdeal till 2016 but, I stopped shopping with them since had a bad experience with their customer support. They had automated their entire customer support due to which one could not speak with a human. I recently saw an ad on Facebook and decided to give it another shot and to my utter surprise, this time they started to showcase their customer support options tome pro-actively.
I tried using their What's app chat support and found it very useful and quite a seamless experience. I will recommend everyone to be use them again.
Products used:
Bluetooth earphone
Best delivery, best customer service, World class service, From start to end the sevice was very good
Tip for consumers:
No
Products used:
Shoes
Nice product. Fit and comfertable. Cloth is also good thanks snap dealfirst online shopping. Good experience.
Sabse sasta and sabse acha. One word for them. The ordered kurti was of very fine quality and perfectly stiched
Snapdeal provide best services with best product you can putchage anything without any doubt. I am very happy to purchage the product and I will advise about snapdeal
Products used:
Nice product
The shipping was fast but the quality of the products I ordered was weird. However, I got them with a low price. Thanks for discounts.
Just received a product with a perfect condition and with timely delivery and customer service is excellent.
Tip for consumers:
Only customer service
Products used:
Phone cover
Yes, Snapdeal sells genuine products. I recently ordered Red tape shoes for myself and they were original just like we get in Red tape outlet. I really loved the whole shopping experience with Snapdeal as it just took me few clicks to order it from their App, and I was asked to relax:-) and bingo, they delivered the product within 5 days without any hassle. Now, I have almost stopped wasting my time by going out and shop, I just check their app even for my other household needs. Amazing experience!
Tip for consumers:
Their App and customer service are very easy to use.
Products used:
I bought red tape shoes
Snapdeal very bad company, I order 2 palazzos last month 04/04/2023,first delivery date 16/04/23,today 06/05/23 still not recevie, the past one month they change 4 time delivery time. 4 time I send complants through help centre, each time computer showing you get reply within 48 hours, but still I never get any mail from snapdeal, I will try many time contact through telphone, there is no optation. I am leaving aboard, so I suggest people who stay outside india never book snapdeal.
Dear Babu,
Apologies for the experience you have been through. Please share your order details at care_yt@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.
Thanks,
Team Snapdeal
Like the imported Nike shoe bought with them
2500 bucks worth
Bought in cod- got in 4 days
Quality is very good and thanks for keeping trust.
Writing this to review for people because I love their service.
Tip for consumers:
must visti if buying a shoes
There is a whatsapp button
You can chat them live
Products used:
Nike Air jordan1 shoes
Gain trust and grow your business with customer reviews.
Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold
Hi Sunny! We extremely regret the inconvenience caused. We've got your order details and we will connect with you on priority to discuss this further.
Thanks,
Team Snapdeal