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Slotomania has a rating of 1.5 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Slotomania most frequently mention customer service and real money. Slotomania ranks 129th among Gaming PC sites.
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For all the bad reviews out there that complain about not winning fake money when you spend your real money...don't.
Feeds addictive behavior. Changes game rules just before you can complete medals game so you will have to buy coins to win. Unethical practice.
Hey Janice, sorry about your experience. Our objective is to bring to you a Vegas like experience without ever leaving your seat. Please open the game, tap on the 3-horizontal lines at the top-right corner and tap on "About" option. Once a new window opens, tap on the "Customer Support" tab which will redirect you to a new page. Please share your concern and this will assist us in addressing your concern. Wishing you a wonderful day!
They are scam. You will never win real money. They claim to pay but do not pay. Slotmania really sucks
Hi Anthony, thanks for writing to us. We are worried about how the game has affected you. Please open the game, tap on the 3-horizontal lines at the top-right corner and tap on "About" option. Once a new window opens, tap on the "Customer Support" tab which will redirect you to a new page. Please share your concern and we will ensure it will be addressed appropriately. Have a great day!
Somehow when you win on slotomania 4+5 does not equal 9. Maybe 7, maybe even 6. This site cheats you. Too bad as the slots are entertaining. But the company is a rip off.
Hi Rebecca, sorry to hear about your experience! Please reach out to us through "Contact Us" button in the Support Portal page and share your concern. We will ensure it will be addressed appropriately. Have a great day!
When I first started playing, it was a great game. Over the past year, it's been harder to win money to just cover your bet. The prices of coin packages have risen for the number of coins received. If you decide to buy, be sure to read the "fine print". For example, the package where you can win up to 2500% or 2000%, doesn't mean there is that particular percent included on the drink choices.
Daily dashes are harder to accomplish, especially when the fourth is to collect 2,100 club points. If you don't have many coins, reaching that amount is difficult. Of course, there is the option to purchase a package to collect the dash. But is it really worth it? But then where else would they make the money to put out television commercials.
ACE packages are no longer available when playing new games.
There is always the option to write to customer service to make suggestions for the game. Of course in my opinion, they are filed in the "circular" folder.
It's a shame. A game that used to be fun has been flushed down the drain.
Hey Dawn, sorry about your experience. Our objective is to bring to you a Vegas like experience without ever leaving your seat. As you progress, the game will be challenging to make your gaming experience competitive. Please write to our Support through "Contact Us" button in the Support Portal page. It would be helpful if you could share the game account details. This will assist us in addressing your concern. Wishing you good luck!
I spent a bunch of money on here which is no biggie. But then they added 3 charges from purchases I didn't even make. I email them and a week later no Freakin response. In the future remember that the people that spend money on you site are paying your bills and maybe respond to them if they have a problem. If anything it's just good business.
Hi Justin, sorry about your experience. The delay in responding might be due to high volume of messages we received from our players. Do not worry, we're sure they will get back to you soon. If they still didn't response, please reach out to us once again through "Contact Us" button in the Support Portal page. We will ensure your concern will be addressed appropriately. Have a great day!
Be careful when you make purchases because after your initial purchase, Playtika will keep taking your money even though you didnt purchase anything else. They charged my account over $200 before I caught what they were doing. I had to close my credit card down and replace it with a new one. Thieves!
Hi Cameron, we apologize for your inconvenience. We can understand how frustrating it would be for you. We are worried about how the game has affected you. Please reach out to us through "Contact Us" button in the Support Portal page along with the details and screenshot of the purchases. We will ensure your concern will be addressed appropriately. Have a great day!
Been playing Slotmania 6-7 years and still on platinum stage. Lost my status points every year. At one stage I was up to 58% status now I am back to 3% in the New Year 2023. A total rip off! All they want is your money. I will never get to Diamond stage! Thinking of giving up playing.
Hello Susan, sorry to hear that! Feel free to write to us through "Contact Us" button in the Support Portal page. We'll be happy to answer your queries and assist you. Wishing you good luck!
They currently have a Holiday game called "The Book of Ho Ho Ho. A pimp looking Santa and his "3 Ho's" This isn't the first time I've seen this type of thing from them. They also have made it impossible to win all your cards unless you make purchases, but they will deny this as usual.
Hi Terry, sorry to hear that you feel this way about the holiday game. We strive hard to provide a good gaming experience to our players by introducing new slots and features. Sloto cards are randomly distributed by the system and we do not have control over it. Keep spinning and you may receive the cards or an Ace pack anytime. Feel free to write to us through "Contact Us" button in the Support Portal page and share your questions, feedback or suggestion. Enjoy the game and good luck with spins!
I'm on level ******* and I've got to win trillions to compete the dash I've got friends on level ******* that don't have anywhere near the same target when I emailed I got no response don't waste your time and money this game is impossible
Hey David, sorry that you feel this way. The outcomes in a Slots game can be challenging. If the outcomes aren't as expected, take some time off, switch to a different machine, and alter the bets. Eventually, the tables would turn around and your experience will get better. Please reach out to us through "Contact Us" button in the Support Portal page. We will ensure your concern will be addressed appropriately. Have a great day!
Getting harder to win. Just want your money. Even playing alot of hours can't get the one star cards I need
Hello Breda, sorry about your experience. In a game of chance or should we say slots, some losses are expected. If you've been losing, take some time off, change the machines, and alter the bets. Strategizing your gameplay helps you in the long run and earn good payouts. The game distributes sloto cards randomly and we never know the outcome. Don't give up, keep spinning and you might receive the desired cards anytime. Have an awesome day!
The game does very shady stuff. Changes your bet during auto spin. And of course, the max bet button is easy to access. Seems like the machines are just a little extra tight on the day that they have a lot of promotions going on. Very shady game. Please do not get scammed with your money purchasing any of their coin packages. I've been a member since 2011 I have never been treated so poorly by a slot machine app. And very shady truly don't see how they are legal. Hate to even give a one star they don't deserve that.
Hello Chris, sorry to hear that! Feel free to write to us through "Contact Us" button in the Support Portal page and share your questions, feedback or suggestion. Our Customer Support will address your concern appropriately. Enjoy the game and good luck with spins!
Okay so I'm a big time or was a big time Slotomania fan for years since about 2012. I have played this game religiously since I've been recuperating from an accident at work I've had plenty of time to play I'm sorry to say that I have spent so much money on this game because I wanted the extra coins to play bigger bets well I've realized that this game is nothing but a scam I have caught it multiple times in the game Fill the Till as soon as a big jackpot or multiple at times is about to hit the game literally goes to another screen then when you return the win isn't there. I literally completed the same Super dash which is a daily task list that you complete through the day well I completed it 5 times within 2 minutes lol just tonight. That's impossible for a couple reasons which one is you wouldn't complete ZZZ 5 super dashes of the same task more than one time, secondly superdash is more time consuming that it just couldn't and wouldn't happen. These platika people are so greedy that they have taken the fun out of the same game they invented. I have multiple accounts all level 30,000 or above, all Diamond Status and I still don't have my VIP Host bc slotomania decided to put a freeze on my account after I won't 6 quadrillion coins only to unlock it 18 months later with 14 trillion coins. Now where did my coins go?! They are liars, cheaters, and scum. This website/ app needs to be shut down PERIOD. The BBB won't accredit them bc theist of complaints are so many miles long that it's pathetic. Now you will have a couple complaints about just about e every thing in life but not as many as slotomania.com has. Save yourself some trouble and stay away from these crooks. I am about to seek legal counsel to see what I have to do to get some of the thousands of dollars back that I've been cheated out of.
Hey Nicholas, sorry about your experience. We know how frustrating it would be for you. Please write to our Support through "Contact Us" button in the Support Portal page. It would be helpful if you could share the game account details. This will assist us in addressing your concern. Have an amazing day!
Game gives very little but requires you to spend money offten if you want to progress. Too many pop ups. Many good games but gameplay is spoiled by company greed. Players lose hope and money quickly and leave. A high turnover of dissatisfied players.
Hey Cheryl, sorry to hear that! Our objective is to bring to you a Vegas like experience without ever leaving your seat. We do not intend the players to purchase. We offer multiple ways to earn free coins to keep our players continue playing without purchasing. We're sure your experience will get better. Please reach out to us through "Contact Us" button in the Support Portal page. We'll be happy to hear from you. Have an amazing day!
It used to be a fun game but now I would not waste my time or one dime on this game. The game constantly freezes they throw in ads to eat up your time when you're playing timed games on the site. Also when you try to report problems there's virtually no help.
Hi James, sorry to hear that you encountered this situation! We are worried about how the game has affected you. Please reach out to us through "Contact Us" button in the Support Portal page. We will ensure your concern will be addressed appropriately. Have a good day!
F this site, rigged to clean you out. 90 Trillion lost in 2 days. They say it's random number generator, it's really rigged algorithms. Don't even think of spending money here, the vacuum is ON.
Hello Jon, sorry to hear that! The outcomes in a Slots game can be challenging, you could either win or drop your balance. It all depends on the machine you choose, the strategy you use, the bets you place coupled with how luck favors you. Feel free to write to us through "Contact Us" button in the Support Portal page and share your questions, feedback or suggestion. Enjoy the game and good luck with spins!
You should not believe anything customer service says. You can talk to two reps about the same issue and you will get completely different answers.
The game constantly "looses connection" Example you make a large bet and you never win or lose the wheels just keep spinning and never stop" You try to collect a free coin bonus and a circle with a arrow constantly circles counterclocwise... with no way to stop it except exit and if you exit your "free gift" is gone!
Bottom line... stay away from this game. It's supposed to be free but you are constantly undulated with ads to buy something. And probably worst of all it IS ADDICTIVE.
Hey Harold, sorry about your experience. Our objective is to bring to you a Vegas like experience without ever leaving your seat. We have a galore of options to earn free coins in the game to help the players. We offer many ways to earn free coins and continue playing without purchasing. Please write to our Support through "Contact Us" button in the Support Portal page. It would be helpful if you could share the game account details. This will assist us in addressing your concern. Wishing you a wonderful day!
I played the game sense it came out and it was always fun. Over the years they have taken most of the old games out that we all loved so much. And replaced with cash cows. Poor payouts compared to what you bet. Bonus are rare and don't even get me started about jackpot you use to have a chance but it appears now only bots win those.
Customer service team use to be helpful but it appears cut backs has hit them two.
The most changes that seem to be made with the game is when the world was down because of the Covid-19 everyone was stuck at home and I feel that's when the rigged machines really come in affect. Now the is very few wins unless you keep credit card on file. If your thinking about this game there is better games out there. There is no care left in this game just pure greed.
Hello Terry, sorry to hear that! The outcomes in a Slots game can be challenging, you could either win or drop your balance. It all depends on the machine you choose, the strategy you use, the bets you place coupled with how luck favors you. Feel free to write to us through "Contact Us" button in the Support Portal page and share your questions, feedback or suggestion. Have an awesome day!
Seems everytime you log in to play, they change the full layout and have issues with not giving you your winnins. Ace Pack extra spins locks and then goes away. Lost 11 total so called free spins in 2 days. Reported to Customer Service and they passed the buck, like the Demorats do, trying to blame me telling me it was my connection and not enough RAM. I am an IT ADMINISTRATOR and can tell you they have no clue what they are doing. Oh and watch the pop ups trying to lure you into spending $$ on worthless coins. This site is from Israeli studio Playtika so that explains a lot. Had over 92 billion now down to 75 billion cause they changed the way the payouts and overall way the games play. Better off going some place else to play.
Hello Mike, sorry to hear that! In a game of chance or should we say slots, some losses are expected. If you've been losing, take some time off, change the machines, and alter the bets. Feel free to write to us through "Contact Us" button in the Support Portal page and share your questions, feedback or suggestion. Enjoy the game and good luck with spins!
I have been playing for many years. This used to be fun, but they have added features which take the fun away. When I sign in now I get a half dozen adds to spend money before I can begin to play. They added this cat feature (aurora) that is just a money making scheme. You get it almost filled and then get blasted with adds to spend money to fill it. Now they make you earn feed for it to fill the dash bar. More money grabbing adds follow. Will be leaving soon.
Hi Allison, sorry about your experience. The purpose of the pop-ups is to inform about the new promotions and offers so that players don't miss the opportunity. The reason we've been coming up with features such as Aurora is to make your gaming experience enjoyable. Please reach out to Customer Support through "Contact Us" button in the Support Portal page to share your suggestions or feedback. Have a wonderful day!
Hello! Thanks for sharing your feedback. We'd like to assure you that our game is designed to offer a fair chance to win without the need to spend money. There are many ways to earn free coins and bonuses daily. Wishing you good luck!