Overview
SKYLUX Travel has a rating of 4.8 stars from 2,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.
My agent was Primal J. Very knowledgeable and customer oriented. He is very patient and goes out of his way to meet the customer's needs.
It was good. Unfortunately first agent got sick. Once second agent took over process was ok
We love hearing from you! Thank you for leaving feedback for us!
Easy to talk to and very helpful to find a better deal for our flight. Thanks
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Clyde was fantastic and got me a great service at a great price!
Thanks a lot for taking the time to write such a wonderful review.
Worked with Melinda! She was very prompt and attentive to my request and means to address my needs for this flight.
Dear Customer, Thank you for sharing your feedback with us. We appreciate your input and are pleased to hear about your experience. We value your business and look forward to serving you again in the future.
Kind and helpful agent experience with Fox who has always been very efficient with previous bookings also.
Many thanks for a 5 star review! We are pleased to hear about your satisfaction with the booking process!
George is attentive and responds quickly. Gets us the best flights and prices.
Thanks a lot for taking the time to write such a wonderful review.
Paco was courteous and prompt. Communication was well and he met all expectations…..
We put in the work to keep you and all of our clients happy. We hope to see you again.
Carol was very helpful. I enjoyed making my travel plans to Europe without stress. Thank you.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
I had good calls and discussions with Hansel he is a good agent
Dear Customer, Thank you for sharing your positive feedback about our agent. We are very pleased to hear that you are satisfied with the service provided.
Diaz, the travel consultant was super helpful, very patient and professional at all times and genuinely and gently worked with me to cement my travel plans and itinerary at this short notice and am very grateful and impressed with his service. I'll now be using Skylux travel for all our travel plans and needs.
Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.
This is the first time I have used SKYLUX. The booking process was smooth and the agent, Kumar K, was knowledgeable, efficient and very helpful. The pricing was attractive.
Thank you for sharing your experience with Skylux! We're thrilled to hear that your first booking was smooth and that Kumar K provided knowledgeable, efficient, and helpful service. We're also glad that you found the pricing attractive.
Very helpful and accommodating. Will do business with Terrence again.
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
He really took care of me just like my family would
Maybe even more so.
He spent a very long time with me
Thank you so much for your kind words! It’s wonderful to hear that your agent went above and beyond to make sure you had the best experience possible.
We'll let you know when we get there and get back home.!
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Jason was patient, persistent, and very knowledgeable - and expert at his craft and a true professional. It was a pleasure working with him and I look forward to my next opportunity to seek his guidance planning a trip.
We put in the work to keep you and all of our clients happy. We hope to see you again.
We received choices for our trip immediately,questions were answered,guidance given to help us complete our choices
Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future
Same. Please don't force me to write something if I don't want to. That's a bad feature of your service
Dear Customer, Thank you for sharing your positive experience with us! We appreciate your feedback on our service. We appreciate you for choosing us, and we look forward to serving you again.
Martin N. Was a true professional. Prompt, courteous and always willing to reach out or take a call.
I will use SKYLUX for all long distance travel.
Thank you so much for your kind words! We’re thrilled to hear that Martin provided you with such professional and excellent service.
Drake was beyond patient working with me to finalize our travel.
We are happy that Drake has provided you with such a wonderful experience.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Many thanks for a 5 star review! We are pleased to hear your kind words about your excellent experience with us!