Skill shareReviews 565

As everyone here, I was charged 96 after a two month trial. I'm a student in Greece, and I simply can't afford a 96 subscription. A notifying mail a week ago would be nice, since so many students here are put in a difficult position. I've e-mailed them but judging from the reviews here I'm doubtful that I'll get my money back. Please if you see this SkillShare support team, I would really like a refund, I can't simply afford this. Thank you.

They charged my account for 91. I can see that my story is no different from all this reviews. After sending them various e-mails and trying to reach them regarding my problem I got no answer at all. I never subscribed to this site and I explained my problem in all my e-mails and they are not answering. I'm a student and I can't afford this kind of money and especially for site I'm not going to use nor did I ever used it before. I'm hoping at least for the answer and explanation.

I am a student and I live in Ghana so $99 is a lot to me. My phone got stolen that is why I was unable to unsubscribe. I've learned my lesson and be very cautious next time but I need the money back. They can't do this to me. I've only used the site once and I found out they didn't really have what I was looking for.
This is bad, they should give us some kind of warning and a better way to assure us of refund. I have contacted there support mail but all I received was that they've acknowledged my complaint and would get back to me as soon as possible. I'm pleading, I can't afford it please

Just look at all those comments! Rage everywhere. My story will sound very familiar..

I have created a trial account to check out some Illustrator tutorials, but was not convinced that I need a yearly subscription. Some time later my husband got me the subscription as a present, so I decided to keep the trial till it expires and switch to premium afterwards. NO EMAIL NOTIFICATION, nothing.. You have been charged. AWESOME! So I have contacted the support the same day, explaining that I already have a premium, I just need to use the code. No reply. I would really-really-really appreciate a refund.

Please, contact me. Best regards.

I see a lot of bad reviews here and they're mainly about Skillshare's free trial, so I find that a bit unfair. It's okay if you forgot about the trial and what not, but it's not really fair to blame Skillshare and claim they're scammers because it slipped your mind. (I had to put the date on my phone calendar and on post it notes so *I* wouldn't forget myself).
After singing up for the trial, you can go straight to account settings, then payments and it'll show you how long your free trial will last and gives you the exact date of its expiration and it tells you that you will be charged $99.00 on that day.
A lot of sites have emails that can slip into your spam folder so it's always encouraged to check so you can correct that- so you also can't blame that solely on Skillshare.

Now onto the site itself. As you'll see on the website, Skillshare is a very nifty site that has videos that covers a wide variety of subjects and you'll have lots to choose from. Whatever you want, Skillshare probably has it! Check it out for yourself and see if there's anything that piques your interest! You can also see if there's any classes you can watch without needing a Premium which is also neat. I mainly came to Skillshare to look into art classes but I ended up getting sucked in and browsing through other videos such as freelance help and writing classes and a few self-help videos. It's like woah, a whole world just opens up before you once you start browsing. I think it's worth a shot!

Skillshare is getting a lot of unnecessary flak here when the blame falls partially on the consumer. When accepting a subscription from ANY website, it's up to you to remember it and to cancel it in time so you don't get charged. Every website is not going to tell you when it's almost over and you also can't depend on seeing that message in time even if they do tell you. Though I do believe if this is a big issue then Skillshare should look into it to help their reputation out. But, if you do decide to accept the trial, take it upon yourself to be extra cautious and put reminders around so you can remember! (From time to time, there's also good deals like 3 months of Premium for 99 cents, so keep an eye out for that too!)

Edit: Oct 31 - I checked my Citibank Statement online and thankfully got the refund back. (Guys, just email them and explain your circumstance. They can be really considerate.)

Edit: Oct 29 7:38PM (Philippine Time) - I received an email from them that refund is now being processed and would take at most 10 business days to reflect in my bank statement. Thank God! Will update once it is OFFICIALLY refunded.

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I got charged for an annual premium membership yesterday. I have to admit I did forget to cancel the free trial before it expired, but you should've at least notified at least a week prior that free trial is ending soon as proper courtesy just like any other good companies do.

I've read bad reviews from people sharing the same experience and I do believe Skillshare has to do something about this already. I emailed your Support Team as soon as I got the notification that I was charged but haven't heard from them until now. It would have been nice if you have provided a hotline number so I can directly contact you for the concern.

I called the bank and was informed that the amount is still floating and would take 14 days before you can officially charge it to my account, so I was hoping a full refund is still feasible.

Looking forward to hear from you soon.

Same as everybody here, I was charged 99$ for a full 1 year membership because I forgot to cancel my payment during the 2-month trial period. I sent them an email within the next 2 hours of the charge explaining that I have no wish of further using their service and requesting a refund. In less than a day, I got a reply saying that everything is ok, that I am getting my money back and besides that, I was offered a 30% discount for a 1 year membership if I ever reconsider signing back.

I cannot understand all this hate Skillshare since they are very reasonable people and will refund your money in the end even if it is your fault, at least partially, for not cancelling the payment during the 2 month trial. I am definitely considering about buying a membership sometime.

I know that the deadline for free access expired and i got charged without any warning or at least an email or something. It's my own fault for not looking up at least some information about this site before giving them my credit card information.
But! As a student, I don't have a lot of money and would really want to eat something this month that isn't bread and water.
You could at least tell me is there any way to pay this stuff monthly or something.
It would be really nice to at least get some feedback information if I can at least try to cancel that and get my money back because I still have a year left and I haven't even watched any course.

I signed up for this terrible company because of some youtube tutorial for Illustrator. After making the mistake of providing billing information and signing up, I did not find the tutorial useful at all and immediately cancelled my account to prevent any charges.

I suddenly get an email letting me know that they have charged $99 for a yearly subscription yesterday with no prior warning at all. I have not been paid yet this week and had a lot of unexpected expenses this month so now my account is almost drained thanks to them.

No word from support and, after reading all the 1 star reviews across multiple sites it seems they only respond if you post a bad review here.

I will never sign up for another company that requires billing information for a "free" trial. I am on the phone with my bank to try to explain the shady practice of this company and try to get the charge cancelled so I don't have to be down $100 for the next month.

I contacted my bank and they said after it posts they can take care of it and put a stop payment on any future charges given the shadiness of Skillshare and other companies like them that they continue to see more and more of.

GREAT WAY TO GET NEW CUSTOMERS GUYS!

I had signed up for skillshare for the free 2 month trial. I was charged 99 dollars that I don't have immediately after the trial ended. I know this happens but why isn't there a reminder? I had cancelled my premium membership but it seems that I am still being charged a full year. I only signing up for the trial to try skillshare but now, I am 99 dollars. I have contacted skillshare's email before. 4 times. And was replied with the "our team will get back to you as soon as possible" it could be true but I have checked, I waited for a lot but I have received no reply from anyone from their team. I have never felt so cheated and I asked for a refund in all the emails.