Skill share Questions & Answers

Question 1

Question:

I canceled my trial membership and yet was charged for a premium membership. I canceled my trial membership and yet was charged for a premium membership.

Answer · 2017-07-28T08:41Z

Answer:

Hey Sarah, Jon, Violet, and TayMar! We're so sorry to hear you had an unpleasant experience with our support. Our team is always happy to sort out any payment or billing related issue via our support email help@skillshare.com We did receive support emails from some of you and were able to resolve these issues. If your issue hasn't been resolved, certainly reach out and we can help right away. :)

By Brooke Y., over a year old

See more answers (6)

Question 2

Question:

You payed to give 5* at your scam site. $#!, at least don't do 200 reviews in 3 days lmao. You payed to give 5 at your scam site. $#*!, at least don't do 200 reviews in 3 days lmao.

Answer · 2020-01-01T10:02Z

They definitely pay people to review their site. They're scammers!

Question 3

Question:

Hi,i also been charged 96! please, did anyone got refund and how ? i'd really appreciate your help Hi,i also been charged 96! please, did anyone got refund and how ? i'd really appreciate your help

Answer · 2020-03-13T02:20Z

Contact you bank to block further payments and also they can dispute the transaction.

Question 4

Question:

How do i get refunded? How do i get refunded?

Answer · 2020-03-17T03:57Z

The full amount was payed back into my bank account

Question 5

Question:

Did free trial months ago and cancelled before the end. surprised to find i'm billed $120 on 6/1/2017 but never used it. who to contact for refund? Did free trial months ago and cancelled before the end. surprised to find i'm billed $120 on 6/1/2017 but never used it. who to contact for refund?

Answer · 2017-09-07T10:11Z

Hey Mira, So sorry for the issues with your cancellation. Happy to help resolve this! You can reach out to us at help@skillshare.com. Feel free to put Site Jabber Refund as the subject, so we know to handle it immediately. Thanks for reaching out! Best, Mary

Question 6

Question:

Can i get an online certificate by taking skill share classes? Can i get an online certificate by taking skill share classes?

Answer · 2017-07-28T08:38Z

Hey Melody, we don't offer certificates after completing classes on our site. However, we recently updated our profile creator, so you have much more flexibility in displaying your skills and completed projects on the website!

Question 7

Question:

Hello, how i can become an instructor on skillshare? Hello, how i can become an instructor on skillshare?

Answer · 2017-07-28T08:42Z

Hey Rizwan! Happy to hear you're interested in teaching. Head to skillshare.com/teach to get started. :)

Skill share Questions & Answers

I canceled my trial membership and yet was charged for a premium membership. I canceled my trial membership and yet was charged for a premium membership.

You payed to give 5* at your scam site. $#!, at least don't do 200 reviews in 3 days lmao. You payed to give 5 at your scam site. $#*!, at least don't do 200 reviews in 3 days lmao.

Hi,i also been charged 96! please, did anyone got refund and how ? i'd really appreciate your help Hi,i also been charged 96! please, did anyone got refund and how ? i'd really appreciate your help

How do i get refunded? How do i get refunded?

Did free trial months ago and cancelled before the end. surprised to find i'm billed $120 on 6/1/2017 but never used it. who to contact for refund? Did free trial months ago and cancelled before the end. surprised to find i'm billed $120 on 6/1/2017 but never used it. who to contact for refund?

Can i get an online certificate by taking skill share classes? Can i get an online certificate by taking skill share classes?

Hello, how i can become an instructor on skillshare? Hello, how i can become an instructor on skillshare?

I definitely cancelled my premium membership weeks ago and i still get charged tdy for 29.88 usd. i would like to get a refund. don't scam please.

I was charged without any notifications 7 days after i signed up for a free trail. why this company need to use such dodge tatics to make money?

I've signed up for free trial but still got charged for an annual subscription. please help me get a refund. thanks.

Can’t see your question? Ask to get answers from the Skill share staff and other customers.

Skill share Questions & Answers

I canceled my trial membership and yet was charged for a premium membership. I canceled my trial membership and yet was charged for a premium membership.

You payed to give 5* at your scam site. $#*!, at least don't do 200 reviews in 3 days lmao. You payed to give 5* at your scam site. $#*!, at least don't do 200 reviews in 3 days lmao.

Hi,i also been charged 96! please, did anyone got refund and how ? i'd really appreciate your help Hi,i also been charged 96! please, did anyone got refund and how ? i'd really appreciate your help

How do i get refunded? How do i get refunded?

Did free trial months ago and cancelled before the end. surprised to find i'm billed $120 on 6/1/2017 but never used it. who to contact for refund? Did free trial months ago and cancelled before the end. surprised to find i'm billed $120 on 6/1/2017 but never used it. who to contact for refund?

Can i get an online certificate by taking skill share classes? Can i get an online certificate by taking skill share classes?

Hello, how i can become an instructor on skillshare? Hello, how i can become an instructor on skillshare?

I definitely cancelled my premium membership weeks ago and i still get charged tdy for 29.88 usd. i would like to get a refund. don't scam please.

I was charged without any notifications 7 days after i signed up for a free trail. why this company need to use such dodge tatics to make money?

I've signed up for free trial but still got charged for an annual subscription. please help me get a refund. thanks.

Can’t see your question? Ask to get answers from the Skill share staff and other customers.

You payed to give 5* at your scam site. $#!, at least don't do 200 reviews in 3 days lmao. You payed to give 5 at your scam site. $#*!, at least don't do 200 reviews in 3 days lmao.