Skill share

It is a good platform that offers a great variety of courses to train us from the comfort of any place, it serves both to initiate you in certain areas and to complement the knowledge you already have in a specific branch.

I signed up to Skillshare to learn a topic from one of your teachers. Me being the organized person that I am I made a reminder on my phone to deactivate my account 2 weeks before they would charge me as I am not able to afford subscriptions as of yet. As soon as i was paid my freelance fee, they took R1816. 63 this is so unprofessional and not how business should be run. Membership feels like a scam. I expect that someone would take action during this time of trouble (COVID - 19) where money is not as accessible as it should be.

Out of the blue, just saw two monthly payments (Jan and Feb 2019) on my credit card account from Skillshare. This was linked to a card that was cancelled 6 months prior and on an email address that my university closed in January 2017.

At absolutley no point did I subscribe to this membership. I have just had to chargeback through my credit card provider. This must be a scam that they pull in the hope that people do not notice.

AVOID

I had a very similar experience to many others before me. After the free trial was over they just started to take my money every month. It took me a while to notice because I never got any reminders that my fee is 'dued', and I've never received a receipt about my 'payment' being received. When I submitted a claim I never got an answer but I keep getting tons of the annoying messages about the classes in my mailbox. I had to ask my bank to destroy my bank card and give me a new one because they couldn't block them out (of course, I've never actually authorized transactions) and I was worried that they will just keep taking my money. With this business policy and customer service they won't last long. Stay away!

Beware of Skillshare's billing policy. They do not warn you when they are going to charge for the annual billing. They claim they do, however in my case, nothing. There is no 'cancel service' option on their app, you have to go on their website and search for it. You only have a mere 7 days to reverse the billing. After that, even if only a day, TOUGH LUCK. Now I am stuck paying $99 for an annual premium for a service I have not used in months nor do I plan on using for the next 12 months. I do not recommend using any company with billing policies such as Skillshares.

I got the 40% off my annual payment so I sign up, as for the second annual payment they charged me $99.00 when I contacted them about the overcharge they refunded and canceled my membership.
It started on Thursday, September 12,2019 for $59.40
My next annual charge was today, Thursday, October 1,2020 for $99.00
I didn't want my membership canceled, just the refund for the difference in the overcharge. Not sure what happened, because my membership is canceled.
I included pics of emails I received from Skillshare for the first membership contract, the overcharge and cancellation of said membership.

I signed up for a trial of SkillShare because of a creator they had. The course wasn't great, but that's ok. I didn't cancel my trial in time. I had some issues with my account that they were seemingly very happy to help me with at the onset until it came time to actually solve my problem. The service was all sizzle, no steak. They were unwilling to help with a request that is pretty commonly accepted with all saas. They don't seem to value their customers, which is crazy in this day and age with so many options. ¯\_(ツ)_/¯

I love the short sequences that allow you to squeeze your learning into whatevertime you have available! I love earning badges and having something that represents my progress. I joined SkillShare while on maternity leave with my son and found that the sessions were just long enough to get in a session while the baby napped, a nice break from changing diapers and I returned to work with some great new skills I could put to use immediately.

As I did not have sufficient time to use the subscription, I wanted to cancel my subscription. However, I was offered their membership suspension feature that pauses my billing and thus opted for their membership suspension feature. However, I was still billed for the subscription despite of the successful application of the membership suspension feature. I explained to their customer support of my circumstances but was still refused and they did not want to process the refund even when my usage of their subscription is minimal.

I used only 0.6 hours, this is how you push away potential customers. Now, I will never consider using Skillshare again, content by youtubers are more worth your time and it's free.