I purchased the software and was told I could customize it. Well I can't! There are sooo many glitches. I was given false information! I have asked for a refund and they will not honor it. This company is a scam! Don't flush $399 down the toilet like I did!
I had been building my business with skadate software for 3 years - it was ok - you will never do great with their software, but you can do 'OK'. Then I asked a simple question about why something wasn't working. There support did something with 'Crons' that brought my entire site down. Nothing but a white page and some code was left for my steadily growing membership database to be greeted by. I thought they would correct the mistake they made within a few hours. They didn't. In fact I sent several emails requesting they fix whatever they did and get my site that I had invested thousands into and spent 5 years working on - back online. No response. My site has been down for 4 weeks now due to a mistake they made that I need them to fix but they won't - maybe they cant, maybe they just don't care? SKADATE IS BIZARRE - WEIRD - HORRIBLE! I consider my business at this point over. I have attached a screen grab of the 'support' I received. There wasn't any! Its disgusting - DO NOT BUILD YOUR CASTLE ON SAND WITH SKADATE. Their lack of professionalism, ignorance and dumb mistakes will eventually wreck your business.
We really regret we were not able to resolve this situation amicably in a timely manner. Several factors played a role here, including those out of our control, but we do see and understand how frustrating this must have been. Unfortunately, once we were able to actually do something about the issue, it appears it was already too late. In the aftermath of this situation, we have substantially changed our approach to similar issues to avoid a repeat of such situations in the future.
I have used skadate for at lest 5 yrs. Spent thousands and made no money, I have two web sites.
I have spent so much money in support/sites/apps/ web developers. I have wasted money with Skadate Seo support that was just a waste of money no effect ( felt; ike i was scammed totally with the seo. When complained they didnt care they had my money and that was that. The money and time I have spent with his company is very sad. I 14 thousand unhappy members on my dating site. Complete waste of time/money. Very disappointing. You would think Skadate would want there there clients to make money. I wonder if anyone other than Skadate are making money. I know in 5 years i haven't.
My site sugardaddysgalore
Modelsfind
This script is pretty complicated, I like scripts that are more simple to modify and free. Something like A-Dater http://www.a-dater.com
Hello Kevin! We've released a couple of updates since you left your comments, and the admin area for SkaDate now looks like WordPress, so it's much easier to handle everything now.
Bonjour,
J'ai une erreur 404 lorsque l'on cherche mon site via les mobiles.
J'ai contacté le support, mais, il ne semble pas comprendre le problème...
Avez vous déjà rencontré ce problème, cela vient-il de l'hébergement ou du script?
Bonjour Jacques!
Vous pouvez contacter notre équipe de soutien chaque fois que vous avez un problème et nous serons toujours résoudre conformément à la SLA. La nouvelle version mobile est déjà sorti et fonctionne très bien sans problèmes signalés.
For 300 bucks (I got it during black friday), I got exactly what I wanted - a script that I can play around with and start a site. Also, I managed to setup everything within the first month of free support, so I don't know if support changes ones the free one runs out. But yeah, they installed it for me and helped with some of the options. If I had to take a jab at this soft, it'd be complex admin panel, but with this amount of options I choose to ignore most of it and work with the stuff I need, which you learn after first few tries.
Hello Mike! Have you checked the new version of the software? We've completely changed the admin panel, making it more intuitive, just like in WordPress. Hope you like it more than before.
I have used them (previous versions...) and don't like it too much. I think it's too complicated to customize. It took me days to figure things out, maybe I am not super-expert in php programming but I could easily customize wordpress. Anyway, can't really compare orange and apple but overall I am not too happy about it.
Hi Andrew!
You are likely referring to an older version of SkaDate. Starting August 2014 SkaDate moved to a new platform, which allows the use of numerous native and third-party plugins, which simplifies customization enormously. Unfortunately, I can’t locate you in our database, could you send me your Invoice # so that we can contact you and discuss everything in more details. Also, funny that you mention WordPress. We’ve had a lot of migration request lately from people moving to SkaDate from WordPress solutions. We even had to publish a blog post about it. Check it out when you have time - https://www.skadate.com/blog/should-i-start-dating-site-with-wordpress.
Thank you for helping us started with the apps. First we chose to go full-mobile and wanted to build business like Tinder. We later changed to full scale dating site and apps, which what we should have done in the first place. Anyway, they went with us all the way through all the changes for which we are grateful.
Hi Graham! Thanks for the comment. We are working on a major improvement for the mobile stand-alone solutions right now. The next release is just around the corner.
Pros: They are the real deal! They offer dating site software for under $400.00 with the source code. They reffer were you should host and give you discount if you use their referral. You have access to your site's FTP and all the files, so you can transfer them anythime. They provide total set up and have the best customer support area ever. They also have a great pre-sale team.
Cons: They do not provide profiles.
Hi Michelle!
Thanks for your review. It is true that we do not supply profile databases ourselves, however, our team can recommend you several third-party profile database companies, that were tested to work fine with SkaDate.
Perfect back end software for matriomonial dating sites.
Quick pros:
- available extensions for some extra security (ex: Twilio based sms verificaitons).
- email verificaiton, profile + content approval that come out of the box.
- my desiner also liked an easy tool for CSS changes ( personally I have no idea what this is but it does seem to work peferctly well: smiley:
Noticable thing that is missing in default package and must be ordered additionally
- multiple step registration process ( currently only 2 steps, but I need more since i have a lot of questions users must answer during join)
All in all i liked the way I was guided throug all the processes by support team.
Am doing apps right now and might edit the review if something happens.
So far Skadate has been good to me. They do install for you, Great templates vs the price they're asking for them and the Admin panel is awesome. I do understand the other review in reference to not being easy to customize due to html, css code etc. and if you're not experienced in that you do have to either pay skalfa to do it or find someone that knows how. This is only if you want to modify the available template(s). Other than that I look forward to my PeeDee site to make a hell of a lot of money for me and my family
Thank you James! It's a please working with you. We are always happy to help you with anything.
We want to say thank you to skadate team. Jane is a darling. Ask for her help if you have any problems. Always friendly and quick with responses. Installation and customization was a breeze.
Thank you for kind words, I'll make sure to forward them to Jane!
Honestly, before purchase, I went to read reviews and doubted a lot. But I couldn't find anything better for $400. For this price - they do everything cool. I am very much satisfied
Hi Tracy! Glad you liked the software. The new version is out, so make sure to update and check it out!
One of the best websites offering quality and professional web themes, apps, and plugins. Provides good professional support.
They resolved the issues with the apps.
The bigger issue is they need to resolve why they make apps in operatable while they do the needed updates for a newer version.
Hi Stan, glad you like the software, and thank you for chosing us to continue with your great site!
I did not have a problem with the customer service at Skadate and always had my reply by the morning. The choice of templates is good also and once you find the one for you, if it does everything you need you could be happy... BUT if you are looking to recode an existing template... that's where the trouble starts... I was passed to SODTECH a team of programmers in Kerala, India with head offices in Bangladesh and it was an absolute disaster! Luckily I agreed to pay 50% deposit of my estimated $6,000 (yes that's right six thousand USD) and the rest of the balance at completion of the job.
As an Architect I would have thought that I know how to communicate with drawings, screenshots, I even wrote a manual for them stage by stage showing what needed to be recoded, it may sound very complicated but it was simply to change a few things one of which was to put the information for the Couple's profile side by side for Him and for Her, but it created a huge communication problem.
To cut a long story short after 5 months they managed to destroy even those existing features that were already working very well in Skadate that even London in UK could no longer be found!
If you need to re-code an existing template from Skadate, think again!
Hi Tiberio. Yes, we are aware that our FORMER partners SOD Tech were charging ridiculous prices for their work. Once we learned about these issues, we immediately severed our partnership. At this point, we do all custom work in-house, with clearly laid out plans, frameworks, and plannable budgets.
User-friendly, greatest per-sale support I have ever experienced, good dating software, have been using it for my site - no issues so far.
Thank you Erica!
Glad to be of help. Good luck with your dating business!
I'm a dev. Myself and have been in dating industry for a while now.
For me the most important thing was to have a SIMPLE dating site with min. Amount of features and nice uncluttered pages design. So here is the gorgerous thing about Skadate- you can REMOVE/rearrange/add things easily if you follow the logic.
1. most of the features are done as plugins.
In other scripts I had to dig into core files to get things removed and then had to pray that this did not break something else of the site. Simple "deactivate" to remove feature completely does the trick in Skadate. Removed forum, groups, slideshow and around 10 more plugins and guess what? Site was still up and running!)))
2.the most important dating features are done as plugins as well. That is being User Search and Matchmaking. I left those active on my site BUT did a bunch of modifications. And here comes what I loved the most: SOURCE CODE of those plugins ( and as I have found out later the whole software) is following single logic/pattern/strucutre!
After contacting their support I got general guidilens on what to do and where and what NOT to do. Taking more with VERY HELPFUL support staff I realized that you can actually fetch components of other plugins into any page. So I "imported" several additional components from Bookmarks and some other plugins into search page.
I set user search as a landing one for my site since after all the mods it gives a visitor quick glimpse of all my site can offer + calls for an action ( do a search). By the way, setting a new landing page turned out to be a thing you can do via admin panel. GOOD STUFF!
3. last but not least - creating new pages with custom content turned out to be easy as well. I even created a plugin based on standard plugin structure the guys at Skadate gave me. Contact me in private if you want to see the code.
Sorry for rambling, but Im seriously impressed with this script. You can do anything you want with it and they help you a lot too. Thanks!
Perfect service, but shutting down in 2024.
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We are reaching out with an important update regarding the ongoing restructuring within Skalfa LLC, specifically concerning our SkaDate Software support services.
What this means for you:
We recognize the importance of a smooth transition and are fully committed to supporting your ongoing projects until the end of this year. We highly encourage you to complete all planned works, including site setups, recoloring, and app submissions, by January 1,2024.
For additional support beyond this date, we recommend seeking assistance from third-party service providers. Platforms such as Upwork host a wealth of skilled freelancers, many of whom are already experienced with our software and have worked with Skalfa clients, past and present.
Furthermore, many of our current staff specializing in SkaDate will transition to freelancing on platforms like Upwork, offering an avenue to continue receiving expert service from professionals who are intimately familiar with SkaDate projects.
We understand that change can be challenging, and we are dedicated to making this transition as seamless as possible. If you have ongoing projects requiring completion or if you have any concerns about the upcoming changes, please let me know and I will do my best to address all your requests.
Thank you for your understanding, and I look forward to helping you with your project transition effectively.
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Sincerely,
Jenna Luis
Skalfa LLC
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Thank you for reaching out with your concern.
SkaDate is indeed shutting down, which means that we will not be accepting any new customers. We will also stop selling the product and providing support for it. If you have any questions or concerns, please don't hesitate to ask. I am here to assist you in making a smooth transition for your project.
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Sincerely,
Jenna Luis
Skalfa LLC
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The https://hello.skadate.com/ site will also be deactivated, but we intend to make all valuable documentation, FAQ topics, and manuals available for you or your developer to retrieve. If you wish to collect information from this source, you have until January 1st to do so.
Feel free to reach out if you have any questions or require further assistance.
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Sincerely,
Jenna Luis
Skalfa LLC
I have skadate and support very good and they always helped me if i ask! I don't know why people say lie? This good software!
Hussein
Hi Alberto! Unfortunately there will always be some fake comments - that's the way it is in our industry and we've learned to live with it. Glad you liked our services. Good luck to you with all of your projects!
Answer: Hi Susan! We do not offer third-party plugins, they are created independently from us by third-party developers for our platform. As such, all third-party plugins are provided as is and it is up to third-party developers to make them compatible with our desktop software and apps.
Answer: Hello Francia, regular ticket support has a 24 hour guaranteed response time, Monday through Friday. We have checked the system and it appears the last ticket from your account was received 159 days ago. Please check if you are using your registered account to send us communication. You can also write directly to support@skadate.com and info@skadate.com if there is a problem with us receiving your mail and we will assign your account a new email to avoid delays in communication.
Answer: Hi Marc, SkaDate Master is an old version of our software that hasn't been in distribution for over three years. Nevertheless, we offer all SkaDate Master owners a new version of our software for free. Just write to support@skadate.com and request your copy. If you need our support to install and configure your new software, just activate our support service, otherwise, you can install and configure your site by yourself.
Answer: Hi Amber, I checked and now I'm sure that your problems are on their way to being solved. Anyway, you'd better contact our support team directly!
Answer: As far as I know, you are already getting our help from the customer support. Hope you will be fully satisfied with our solution!
Answer: Hi Pam, hope you connected with our support. Anyway, we always suggest the help of our specialists to make your project much better.
Answer: Hi, Pam! Indeed, we have a very skilled team of web-developers, who specialize in building online dating sites. Just give us a call and we can discuss all the project details.
Answer: Hi Carl! Our solutions are based on stand-alone software, since that offers much more in terms of security and flexibility. If you are looking into building a real business, that's where you should start. However, if you have a WordPress site, we offer migration services too.
Answer: Hi Prince! Well, I work for SkaDate so I'm gonna go with a resounding YES. But seriously, all you have to do is try the software for free and compare with competition - in a word, it's unmatched. Especially with the level of service.
SkaDate has a rating of 3.5 stars from 47 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SkaDate most frequently mention and admin panel. SkaDate ranks 3rd among Dating Site Software sites.
Hi Melissa. Sorry, you didn't like our software. Just to let you know - if any actual glitches or bugs are found by customers in our software, they are all fixed for free. This, however, rarely happens, and the perceived "glitches" are often just wrongly configured settings. Also, if our customers cannot perform customization of their sites on their own, our team is always available for help, or at the very least can provide you with documentation if you still want to do it on your own.