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How would you rate SilverSingles?
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Florida
1 review
24 helpful votes
Follow Vernicesa S.
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When i went to try them out for one month they automatically billed me for 6. Then they auto billed me for 6 months $77.07. When i tried to contact customer service to get a refund they said my email was hacked and some one else created the account and they could not refund me!? The guy gave me an email and hung up! Im still fighting these charges!

Date of experience: May 18, 2020
California
1 review
15 helpful votes
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SCAM Site
September 29, 2018

This site is a huge scam. Do not sign up. Since signing up for a paid membership, I have gotten a malware virus on my computer. I called their IT help desk for support and was told I would need to pay them $149 to take a look and it may cost more for them to remove the Trojan. I told them to refund my membership immediately. They said it was my problem. The company is located in Berlin Germany and they say you can't sue them... well, I have notified my CC company and am getting a refund and also blocked them from their automatic renewal. Never again.

Date of experience: September 29, 2018
California
1 review
0 helpful votes
Follow Donna M.
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I'll steal your money and keep charging your account even when you cancel they don't put your cancel date they put it months later. I asked them to make it right they want to put you through all kinds of hoops then you have to write them and billing will not talk to you and of course they won't because they don't want to talk to all the angry people. The little girl that took my phone call was really sweet I told her that if she was a Christian or believes in doing the right thing she was working for the wrong company and if she was my daughter I tell her to quit
She could get them a negative star rating

Date of experience: April 14, 2020
Canada
1 review
0 helpful votes
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Very unprofessional customer service, and very difficult to contact and get a proper response! Emailed numerous times with no response! Tried calling after holding for over 40 min got disconnected! Finally when I got through very unprofessional customer service

Date of experience: December 18, 2020
Florida
1 review
0 helpful votes
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Hacked
June 10, 2020

Apparently my account was hacked and the number of fake emails went out from it. I contacted silversingles and asked them to delete all the messages that I had received in response rather than me going through a hundred of them one by one. I also asked them to check into the account. Nothing was done, alit continued and they did not delete the numerous responses I received. I contacted them again and promised I would contact the better business bureau if they did not delete my account and credit me the balance remaining on it. Over 2 months! They finally responded and said someone had hacked me, and that they have a secure server. I have deleted the account now, not only was the account compromised but it did not provide the service that I was led to believe they would provide. They did not match the specifications that I had required as far as age, height, sex, race etc. It's a big waste of money don't use this site.

Date of experience: June 10, 2020
Maryland
1 review
0 helpful votes
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Save Your Money
August 4, 2021

Shortest distance preference is 50 miles which is zipcode-to-zipcode, so that could be a 2 hour drive. No search feature - you have to wait on SS to send you what they consider a match. Cumbersome to delete a match. "Have You Met" feature ignores your preferences. No "body style" preference, so looking for a partner for the black diamond slopes is painful.

Date of experience: August 4, 2021
California
1 review
9 helpful votes
Follow Donna P.
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No matter how you do the math there is no way to start a membership for Les than $60.
Went to update my profile and to my horror my profile section "What I don't like" had been Blocked without even notifying me.
My " horrific" offense was I said I don't like those who don't support the military, law enforcement and the president. I them tried to delete my account and it wouldn't let me. Reporting them to the FCC

Date of experience: October 4, 2020
Illinois
2 reviews
0 helpful votes
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Hackers Paradise.
December 18, 2021

Was trying to make a transaction with silversingles and was hacked while trying to do that, buyer beware, what a rip-off! Lost $50 on a prepaid credit card, and they don't even allow prepaid credit cards anymore! Wow!

Date of experience: December 18, 2021
Oregon
4 reviews
35 helpful votes
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The business IMO has little to no integrity when it comes to honesty or basic business practices.
You pay a large sum of money as I did for six months and within days learn the hard way that many profiles are fake, or as in my case I received over 15 messages in less than a day, that had no profile but only an supposed text number.
My preferences were not followed as the site indicated. I asked for specific preferences such as profiles only with pictures and got a lot of those far outside those boundaries. Dozens of matches with no picture and almost no profile info.
I would not refer this site to ANYONE. DO NOT FALL FOR IT!

Date of experience: July 17, 2022
Wisconsin
2 reviews
1 helpful vote
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This app is awful
June 22, 2023

For what you pay and what you get, my advice pay more and go somewhere else! Most of the people they send you have no profile picture which leads me to believe they aren't real accounts. These are filler to make it appear there are all these people interested in you. I have gotten likes and visits from people in other states that are no where near my 100 mile radius I set for distance. According to what I've read you are supposed to get 3 matches per day. I go days without anything other than some name with no picture or from some other state like Indiana or Colorado which are not even close to each other. This site is a scam!

Date of experience: June 22, 2023
North Carolina
1 review
0 helpful votes
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SS is very restrictive about profile photos. As a photographer, I wanted to add 3 nature photos to my profile. SS refused to allow them because they were "copyrighted" which, I presume, means they didn't believe I took them. They refused to clarify and the photos were not allowed.

Date of experience: July 3, 2021
Maryland
1 review
5 helpful votes
Follow Debbie M.
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A money grubbing dating service that can not manage their member authenticity. I was constantly sent fake profiles and scam messages that left me feeling very vulnerable and untrusting of everyone. Then when you cancel - they threaten to send you to collections for when they claim they didn't get the cancellation and bill you for the next year! Ridiculous!

Date of experience: September 9, 2022
New Jersey
2 reviews
0 helpful votes
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Torture Chamber
November 10, 2021

After 6 months of paid interaction, not one single conversation. The only responses were from catfishers. Almost all the pictures were of images on greenboard. This has been a giant waste of time and money.

Date of experience: November 10, 2021
Massachusetts
1 review
0 helpful votes
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Scammers!
May 15, 2020

I cannot get into my account they do not help with retrieving your password to be able to get into your account. Also they do not pair you with the race of men you requested though they put the option there rather you get whatever nonsense it there they are control freak!

Date of experience: May 15, 2020
Florida
1 review
22 helpful votes
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No customer service and most of the participants are not real. My first experience was with a Frederick Schneiderlin. He is a filthy low life and is not real. Trust your guts, widows and widowers. My first experience as a Silver Single will be burned in my mind forever and not in a good way. I am real and honest and might better have thrown a bottle in the ocean with my money and address.

Date of experience: September 21, 2018
Arizona
1 review
1 helpful vote
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Beware
July 24, 2020

After searching for a customer service number, I finally get a guy I can barley understand.He tells me my account has been compromised and needs to access my computer, if that does not spell SCAM What does?

Date of experience: July 24, 2020
Florida
1 review
8 helpful votes
Follow dale g.
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I signed up for a year, but using the site after I paid for a year it didn't even come close to what I expected. They limit you to 20 people a day, and I changed the age group, but they didn't change it, so I was stuck. I was in it for two weeks and decided to cancel, They replied I only had three days so they took the whole year's payment with no refund. WHAT A SCAM. They could have at a minimum charged me one month and refunded the rest, but instead took it all.

Date of experience: August 30, 2023
Washington
2 reviews
3 helpful votes
Follow Carrie T.
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I have used several other online dating sites in the past, very successfully! Now, I'm single again and much older. The Silversingles option seemed right! I was wrong! Hardly ANY responses despite my reaching out- ( and I'm very date-able!)and the process of weeding through the so- called matches is tedious, unnecessary and is NOT SCREENED FOR YOUR PREFERENCES! I will never recommend SilverSingles to anyone!
Oh, and the customer support? Ha! They are in GERMANY, so go figure the time difference and interest in helping you out with the many site frustrations.

Date of experience: September 10, 2020
Georgia
1 review
0 helpful votes
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Run Run Run!
October 11, 2021

I have tried this site a few times and I did actually meet a few real people but most profiles on this site are simply scams! There aren't many to choose from and as a result the same old profiles are recycled. Many on there don't even have a real account and didn't even complete a profile. There aren't many decent dating sites.

Date of experience: October 11, 2021
Arizona
1 review
0 helpful votes
Follow Josee J.
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I signed up for 3 months and will not be renewing. I plan on canceling my credit card first to make sure it's not renewed. The site is teeming with scammers who try to get us off site with some ridiculous stories of a friend not on the site who fell in love with our photo (?) and wants to contact us off site of course and they give an email address and phone no. Beware! Especially if you're a woman over 65, we are Nigerian scammers' prefered target group. I was even contacted by a scammer who obviously had hacked one of the matches account
I suspect that half my matches are fake profiles ( usually without photos or with sideways photos) and another 1/3 are canceled accounts they still use to inflate the numbers. SilverSingles appears very good at marketing itself as seen in many online positive reviews ( they most likely post themselves) but the reality is very different. I would not recommend them.

Date of experience: May 29, 2021

Overview

SilverSingles has a rating of 1.1 stars from 521 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SilverSingles most frequently mention customer service, fake profiles and email address. SilverSingles ranks 53rd among Senior Dating sites.

service
170
value
177
shipping
28
returns
66
quality
151