Sierra Commons

Went in for a cleaning, found a cavity. They recommended a root canal. Their "Coverage Specialist," came in, and told me I had 90% coverage. I told them to go ahead with the work. I was satisfied with the work
My wife has the Same insurance I have. She went in for a root canal as well, and the same, "Specialist," told her indeed, everything but 10% was covered. About $8000. 00 of work between the two of us, of which we would pay only 10%. Great.
A week later, they call us, and told us they made a mistake with our coverage. We have Delta Dental, pretty straight ahead.
We were actually covered 70%, not 90%, oops! We were obviously Very upset! We told the woman on the phone, we given completely different information, and ask, if they actually checked our coverage, Before they did all the work! Now after the fact, there is an, "Adjustment?" She hung up on us, when we started asking questions, such as, "Who checked our coverage's, and why did you find this after 2 root canals. Yep, hung up.
Look on Yelp. I'm not the only one! The incompetence, in this office is Astounding! I'm getting a copy of our signed agreement, and taking it to small claims court if I have to. I'm a Service Manager at for Honda. That kind of mistake would get me fired. The quote you are given is what you pay, only tax can be added. Stay as Far from these scam artist's as you can! There are allot of better dentist's in the Antelope Valley!