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Shutterstock has a rating of 1.15 stars from 527 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shutterstock most frequently mention customer service, free trial, and credit card problems. Shutterstock ranks 558th among Graphic Design sites.
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I'm a writer and there are many times I need book covers for my ebooks. The artists are very good and often have a wide range of selection including animation. Shutterstock customer care are excellent and when I had a problem they helped me work through my own error, they were on top of things The variety of images are outstanding to say the least. I'm retired now, too bad I didn't work for Shutterstock. Keep up the great work Shutterstock Sincerely Author Rich Patriaco
These people are thieves... Shutterstock billed my credit card when my monthly plan was cancelled. Forget their BS chatbot. It is just a way to make you feel as though you have to be satisfied with being robbed. Call their phone number. And DEMAND a refund! They will "Open a case" in your name. Within a few hours they emailed me back stating I would receive a refund in 3-5 business days. Don't be a victim! Call the 866 customer service number NOW!
The selection for images is good but do check for auto renewal fees. They charge without notice and difficult to get my money back so make sure it does not happen. But good selection for sure.
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