• Shropshire Raised Ponds Limited

Shropshire Raised Ponds Limited

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Overview

Shropshire Raised Ponds Limited has a rating of 4.29 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. Shropshire Raised Ponds Limited ranks 4th among Fish Supplies sites.

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How would you rate Shropshire Raised Ponds Limited?
Top Positive Review

“8foit octagonal raised pond”

Chris L.
11/10/20

Excellent quality pond. Clear instructions to follow with all materials supplied. So pleased with the end result. The timescale for supply was long but not an issue for me as it gave me plenty of time to prepare the site and purchase all equipment ready for the installation.

Top Critical Review

“No pond”

David G.
9/17/21

No reply to emails so no contact from them and no pond after three months Dont know if I will get my money back

Reviews (17)

Rating

Timeframe

Other

Thumbnail of user davidg3908
1 review
0 helpful votes
September 17th, 2021
Verified purchase

No reply to emails so no contact from them and no pond after three months Dont know if I will get my money back

Products used:
None at moment ordering another Pond

Service
Thumbnail of user chrisl1108
1 review
0 helpful votes
November 10th, 2020

Excellent quality pond. Clear instructions to follow with all materials supplied. So pleased with the end result.
The timescale for supply was long but not an issue for me as it gave me plenty of time to prepare the site and purchase all equipment ready for the installation.

Thumbnail of user katrinah179
1 review
0 helpful votes
September 18th, 2021

So 12 week's waiting and a £959.99 out of pocket and shropshire raised ponds have closed down the website i saved for so long for this pond and im not even getting it im absolutely gutted can't believe i got scammed. I have just discovered that the owner of shropshire raised ponds opened a business call the wooden pond company limited in July of 2021 his name is stu whisson.

Thumbnail of user stevenw759
1 review
0 helpful votes
August 24th, 2020

All looks a bit daunting when first delivered especially if you are not used to assembling like me. However, the instructions are first class and incredibly straight forward. Once the base is in place the whole thing comes together very quickly. Took me around two hours and I took my time. Lovely pond and I am very pleased with the product.

Thumbnail of user rebeccag410
1 review
0 helpful votes
June 12th, 2020

The website was easy to use, great sale discounts available at the time too.
Communication was great considering the Covid19 pandemic.
My Goldfish love the pond, it was the best decision I have made. Its great for mental health especially at a rough time like the present.

Thumbnail of user nickm654
1 review
0 helpful votes
June 27th, 2020

Fish should be happy in their new home. There was one problem but Shropshireraisedponds were very helpful in resolving it. A good Company to deal with.

Thumbnail of user karenf865
1 review
0 helpful votes
June 16th, 2020

Brilliant well made liner amazing highly recommend highly recommend easy to put together instructions great I love it

Thumbnail of user judiths614
1 review
0 helpful votes
October 14th, 2020

I am delighted with my pond, and so are my fish! Following the filling in of my large garden pond, they have had to be housed in large plastic pots temporarily.
My only criticism of the pond was that it was far from easy to erect, definitely a two person job! As a (pretty fit) woman, I could definitely not have done it alone.
Fortunately, my very kind male friend did all the hard work, he is very able, but agreed that it would not have easily been a one person job, some of the hammering required strength!
However, on behalf of my fish and myself, we are thrilled with it, and friends and family are very impressed!
I would definitely recommend this product.
Judith Scott.

Thumbnail of user andrews1522
1 review
0 helpful votes
February 25th, 2021
Verified purchase

A very fast efficient service, pond was delivered in good condition and well packed, have not assembled it yet but everything looks in good order

Thumbnail of user ians294
1 review
0 helpful votes
June 19th, 2020

We had a problem regarding pump cable access that had been confirmed as present but was not. The problem was responded to promptly but not resolved and we have a £15 voucher which we cannot use as we have no further need for the products sold by them!

Thumbnail of user davek337
1 review
0 helpful votes
August 7th, 2020

Bought the 12 ft octagonal pond. Totally worth the money. It is massive! Very easy to build. Great quality.
Shropshire ponds have great comms. Very fast response and extremely good customer service.
I WILL be buying again in the future

Thumbnail of user andrewp1357
1 review
0 helpful votes
March 6th, 2021
Verified purchase

Excellent service from start to finish from stu product is an excellent purchase and certainly lives up to the advertisement very pleased now fully assembled and looking forward to years of enjoying fish in pond many thanks

Thumbnail of user dawnw343
1 review
0 helpful votes
October 24th, 2020

Kept up to date with delivery. Delivered as stated. Excellent product and easy to put together. Pond is all up and working and have had so many positive comments already. Would recommend.

Thumbnail of user ianr206
1 review
0 helpful votes
November 23rd, 2020

Extremely helpful, throughout. Excellent customer service, with quick replies to emails and inquiries. Highly recommended

Thumbnail of user tinad389
1 review
0 helpful votes
February 23rd, 2021
Verified purchase

Absolutely a fantastic pond. So easy to put together and everything fits perfect. Well worth buying.

Thumbnail of user andrear578
1 review
0 helpful votes
March 14th, 2021
Verified purchase

Order arrived very quickly apart from the address being mixed up...
Driver was very good.
The quality is amazing and took approximately 4 hours to assemble and the quality is very good.
Looking forward to getting my fish now...

Thumbnail of user stevew1419
1 review
0 helpful votes
March 21st, 2021
Verified purchase

Very good advice, responded quickly to my questions and gave clear concise information which has given me confidence to build my pond.

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