• ShopJimmy.com

ShopJimmy.com

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Overview

ShopJimmy.com has a rating of 1.48 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. ShopJimmy.com ranks 71st among Electronic Component sites.

  • Service
    11
  • Value
    11
  • Shipping
    9
  • Returns
    8
  • Quality
    9
Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
See all photos
How would you rate ShopJimmy.com?
Top Positive Review

“Shark parts”

Beth B.
12/18/23

I am so pleased with this company! Shark doesn't have the parts I needed. Thank you shop Jimmy! I clean for a living and my vacuum is back in order!

Top Critical Review

“Bad customer service Chat. Unpolite attitude”

Ehab A.
9/8/23

Sonny is rudely trying to convince me that the 50% I am paying more for my order (75 PO and paying 20 dollars out of my pocket to clear shipment) On their website, they charged shipping fees but did not mention clearance. See the snap I took, even though he does not care if I rated the chat good or bad

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user ehabibrahimayad
1 review
1 helpful vote
September 8th, 2023

Sonny is rudely trying to convince me that the 50% I am paying more for my order (75 PO and paying 20 dollars out of my pocket to clear shipment)
On their website, they charged shipping fees but did not mention clearance. See the snap I took, even though he does not care if I rated the chat good or bad

Tip for consumers:
I am very frustrated with the online chat service with Sonny

Products used:
TV boards

Service
Value
Shipping
Returns
Quality
Thumbnail of user geraldb602
1 review
2 helpful votes
August 30th, 2022
Verified purchase

Order the 3 electronic Boards there power board is junk Contacted thru email /chat gave them the order number. 2 days later they sent a email back Stating problem Solved.
Problem is not solved. I will never buy from again all junk. Can. T even waste my time with people that are loser. That can steel your money. And not help u. I was told to call a service tech. I explained my tv work for 60 sec then off it went. With Original boards from my tv a bad power board. That y i order from them.
There power board did not work at all. Case resolved by them. Not me what a joke place 137.78 i eat it i make sure people wont buy from u again treat people like crap may u close your doors

Tip for consumers:
Don.t buy from (shopjimmy) for electronics
Sent me none working parts power boards
For lg c1 tv and they closed the case

Products used:
All parts i order. 3 electronic boards power board no good explain my tv work with my electronic boards for 60 sec or so. Got there electronic boards power board had no power coming out to power tv.

Service
Value
Shipping
Quality
Thumbnail of user bethbraun78
1 review
0 helpful votes
December 18th, 2023

I am so pleased with this company! Shark doesn't have the parts I needed. Thank you shop Jimmy! I clean for a living and my vacuum is back in order!

Service
Value
Shipping
Quality
Thumbnail of user mcraigm
1 review
4 helpful votes
October 25th, 2022

Ordered a power board for my Samsung 65" TV. The one that they sent was electrically non-functional when I received it. I verified its condition using a factory test from Samsung. As a matter of fact my old power board was more functional than the one from Shop Jimmy! I sent them messages, as they do not have a working phone listed, to get a replacement and heard nothing. Sent the board back and went to another parts vendor to get a working power board. When I got my refund from ShopJimmy it was short 22.75 for the shipping charge! This is how they make their money. They ship out bad cards with the idea to charge the victim restocking/shipping charges! Filed FTC, BBB, Yelp report on their fraudulent scheme. Avoid these guys at any cost.

Tip for consumers:
Dont use Shop Jimmy!!

Products used:
Bought a power board from Shop Jimmys competition "TV Parts Today" and my TV has worked ever since. This is what happens when you get an honest vendor.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jhkaasb
1 review
2 helpful votes
March 21st, 2023

When they ship to Canada, they issue invoice to the shipper which was F***x in my case - for the full amount and not the discounted price. The part got delivered by F***x and after a few days F***x sent out a bill to pay duty and other handling charges. So the part cost me more than twice the mentioned price. And I could have got it for less if I ordered from Canadian based vendor.

Thumbnail of user ailier
1 review
4 helpful votes
May 28th, 2021
Verified purchase

I purchased a shark nozzle head and received a completely different head than what was pictured. I followed they're return instructions and was charged 20% restocking fee and return shipping. Customer service is not taking calls so emailed them and was pretty much told too bad, they're keeping my money.

Tip for consumers:
Don’t order from them, misleading website

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user bobf394
1 review
1 helpful vote
October 30th, 2019

One of the first but maybe the first company selling used and new TV parts. These guys have been doing it for a long time and have a huge database of parts. Most everyone in the TV parts business knows about ShopJimmy. Most other companies could not survive without being able to reference ShopJimmy's website for information. They are the kings of TV parts.

Thumbnail of user larimore.james
1 review
0 helpful votes
March 1st, 2024

Purchased a power board and timing control boardfor a TV, received the order, send it back the next day,. Over two weeks later iIm still waiting on my refund. Contacted them, it was an oversight on them, told be they would process my refund right away. Of the 69.81 I got 45.05 back. They charge you ridiculous fees and keep an unreasonable amount of your money. Recommend do not shop here!

Value
Returns
Quality
Thumbnail of user dorothyd967
2 reviews
1 helpful vote
April 29th, 2023

I tried for an hour to order a part for my vacuum cleaner. Everytime I tried to check out it would ask for a billing address. Which was already there. Shipping and mailing address are the same. So clicked on that option. Even tried to put in a relatives address. Kicked me out of the website everytime. Gave up. Worse website ever.

Products used:
none

Service
Thumbnail of user lauraf1558
1 review
1 helpful vote
September 29th, 2023

Their diagnostic service is less than it seems. Remember they are selling parts. Buyer Beware!

Service
Value
Thumbnail of user mbride295
1 review
0 helpful votes
January 17th, 2024

It has been months since we ordered a very important part. Now we are out of that money and need to go somewhere else. Every time we contact someone we get the run around or completely no response. There is no customer service by phone either!

Save your money and go elsewhere

Tip for consumers:
Save your money go somewhere else

Products used:
Never received

Service
Value
Shipping
Returns
Quality
Thumbnail of user jodym148
4 reviews
6 helpful votes
July 12th, 2022
Verified purchase

They sent me a bad board, had to put the old board back in the tv just so we could have a tv, returned it for a refund still waiting on the refund. Will be contacting my bank to stop payment,

Products used:
used the old board

Service
Value
Shipping
Returns
Thumbnail of user willm337
2 reviews
5 helpful votes
September 21st, 2022

1. They never answer their phone, they say..."we're too busy", "but your business is sooo important to us"
2. It took 45 mins for them to respond to my email for info on a purchase from them, and it was a generic email. Took another half-hour for another response from an actual sales rep, but by that time I had already purchased my TV part from a site called... TVPartsToday.com (they are awesome-and they ANSWER their phone pronto.
3. Avoid ShopJimmy at all costs! Spend YOUR money at a site who knows how to properly treat a customer.

Tip for consumers:
Avoid ShopJimmy.com

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user dannyc215
1 review
3 helpful votes
June 7th, 2020

Bought some lcd lens strips - the picture of the order is not what was sent even thought the part number was right - So due to their mistake I got the wrong part and they refused to give me a full refund - even though they said they would They changed their mind and I only got about half of what I paid back.

Thumbnail of user waheeda23
1 review
2 helpful votes
December 8th, 2022

Bro this place just utterly $#*!ed me, bottom line, they arent gonna help you fix your tv. They just want your money and for you to $#*! off. Thats the TRUTH

Tip for consumers:
just go to amazon, $#*! this place

Products used:
tv power supply

Service
Value
Shipping
Returns
Quality

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