I had bought a gift card for a friend for Christmas and found out Shoney's closed the place in Cleveland , TN. so found a place to contact Shoney,s received reply that if I would mail them the card I would get my money and last reply I received was Jan 25th that they were checking it never came back to me and I had even sent it to the address they told me and to attention of a certain name so for sure not more will I trust then again to be honest, folks beware trusting I am out $25. and now they will not respond to emails
I had brain surgery and was left paralyzed. The trip for followups took about 2 hours. On the way home we stopped at Shoney's. I was in a wheelchair. We ate our food and were preparing to leave. My spouse parked my chair across from the checkout counter and he went to use the facilities. A young lady came out and asked if she could help and I told her he went to the bathroom and would be right out. She went in the back and I heard them talking about the lady in the chair sitting out there. She said she thought we might be trying to steal something. A guy came out and asked if he could help me, I again told him I was waiting on my husband. He went back and loudly announced that something wasn't right with the crippled old bag. This was off the interstate in Sevierville, TN. He came out, we paid and left. I immediately contacted the store manager and corporate, who said they would take care of it...we never heard back and have not been back.
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