website thubmnail of Shockwave
How would you rate Shockwave?
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Montana
1 review
10 helpful votes
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User's beware
January 13, 2016

The results part of these games has not worked for a year, reporting this does no good, nothing changes. I decided to not renew my many years of yearly membership, I am being charged a $9.59 minimum charge for cancelling a sight that doesn't work properly, Not very good customer service is it.

Date of experience: January 13, 2016
North Carolina
1 review
2 helpful votes
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The customer service was phenomenal! I had a 7 year old take my debit card and purchase games and books from various websites (emptied my enitre bank account). Shockwave spent 3 days helping me track down the purchases and the amounts, and once located refunded all of the transactions! They were wonderful.

Date of experience: September 1, 2009
California
1 review
5 helpful votes
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I used to love this site but came on hard times and can't afford the $10 per month. So I tried to cancel my membership but they state you must contact them. I have tried sending emails (they won't offer a phone number and the one listed here is out of service) and they never return my emails! They just keep taking $10 per month and it is so frustrating!

Date of experience: January 25, 2019
Illinois
1 review
2 helpful votes
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Communicate and Be Careful
July 19, 2018
Updated review

I had used Shockwave games many years ago, and I really liked the games, but when I tried to play games recently, I was unable to make it work. I would just caution you to make sure it works before you invest in a membership. I was able to make contact with the company, and I was satisfied with the result, so if you have problems just make sure you communicate with them. The communication was very quick.

Date of experience: July 18, 2018

Scam
July 19, 2018
Previous review

I downloaded a game, and received an error message. I have been communicating with shockwave, but have not received an answer that would fix the problem. I am being charged for something that doesn't work. Stay away.

Date of experience: June 6, 2018
Colombia
3 reviews
2 helpful votes
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This is a wonderful site. Great deal to download PC games at a great price. You pay per month, or 3 monts or a year. I enjoy with my kids this site for 3 years so far! I canceled once and never had problem with it.

I truly recommend this Site!

Date of experience: January 3, 2012
GB
6 reviews
6 helpful votes
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Awesome website for gaming
September 12, 2013

Awesome website for gaming. Its a good website to pass your time between meetings.

Date of experience: September 12, 2013