Easy and fast way to shop. The website is very user-friendly as well. Since now, I won't do my online shopping anywhere else!
I can recommend this company to everyone. I used their service several times and they are doeing good jop, quickly and without complication.
Víc než perfektní. Jinak se to nedá říct. Perfektní komunikace. Toho si nejvíc cením. Osobní přístup a pomoc nákupem nad rámec "povinností" si mě získal. Pan Bednář vede svoji přepravní službu tak, že by se leckterý čech od něj mohl přiučit. Zboží bylo odesláno a dodáno přesně jak jsem chtěl a na den přesně před Vánoci, takže se vše stihlo pod Vánoční stromeček. Za sebe můžu bedabox.com jen doporučit. Prostě Perfektní
Jiří
Very nice service! I got my stuff in time and I can recommend BedaBox without any doubts :)
I am very satisfied with BedaBox. I can recommend it to everyone.
Very poor service! You pay for high shipping costs, but customers receive their packages 5-6 days delayed! You file a claim for lost, damaged, incorrect packages, they just circle back and say reach out to the shipping company! I mean, we are their customers! They should be the one to file the claim to the shipping companies they are in contact with! When you file a claim/complaint/ticket, you will couple of days before you get a response and gues what? No resolution! Thanks, Shipmonk!
Answer: Hello Mariam, we do not charge any additional costs for forwarding a single package. However if you wish to consolidate more packages it is free up to 2 parcels and for any additional one we charge $2. Also if you wish to repack your goods, meaning take out all unnecessary papers and boxes, for this service we charge $5.
Answer: I can answer this one for you... by using BedaBox, your shipping address will be in Florida which currently has a 6% sales tax.
Answer: You lost my package about 300 usd! Again! Why you not refund my money? What is mean?! This is theft.!
Answer: Hey Myriam! I have forwarded your question to our senior support team, and they will get back to you today. Sorry about the delay. Cheers!
Answer: Hello Naing, yes of course it is possible. You can request this service in your account after we have received the goods. Please note we charge $5 for repacking.
Answer: Hi there, it's right here: https://bedabox.com/en/pricing/
Answer: Thank you DF. The tax is 6% when shopping in Florida. When shopping online in stores based outside of Florida you don't pay any tax.
Answer: Hello Lakshay, sorry we do not offer that. With Bedabox you can pay with VISA, MasterCard, or American Express cards. You can also pay using PayPal, bank, or wire transfers; BitCoin transactions. But the payment has to be done before shipping the package to you.
Answer: Hello Rumby, please check our shipping calculator where you can see the prices and the delivery time: https://bedabox.com/en/pricing/shipping-calculator
Answer: I don't blame you Allison, companies in the space made a bad name for themselves. We have been great to our customers, and that's why the like us so much! We always go the extra mile! Back to your question - You can see our shipping rate on our website, so there are no surprises. As far as the box size goes - if we are doing consolidation, we will repack it into the smallest box possible. Othewise, it just ships in whatever it comes in. We are adding an extra service of "repackaging" to make the package smaller > save you more money on shipping. We are not licensed to ship perfume, but we do have authorization with DHL to ship perfumes & other beauty products. Please let us know to smile@bedabox.com in case you need help. Jan
ShipMonk has a rating of 3.7 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ShipMonk most frequently mention and customer service. ShipMonk ranks 462nd among Software sites.
Hi Andrea. We'd love to speak with you a bit more in depth on the issues you outlined above. We apologize for any inconvenience we might have caused, and we would love to rectify any outstanding issues. Please reach out to support@shipmonk.com to talk directly with on of our Happiness Engineers. Thank you for being a valued merchant, and we hope to hear from you soon.