• Shiply

Shiply

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Overview

Shiply has a rating of 2.7 stars from 1,016 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, credit card, and phone number problems. Shiply ranks 47th among Shipping sites.

  • Service
    97
  • Value
    90
  • Shipping
    87
  • Returns
    67
  • Quality
    85
Positive reviews (last 12 months): 3.8%
Positive
1
Neutral
0
Negative
25
123
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What reviewers want you to know

Positive highlights

  • Very carful, competent and thoughtful delivery service at an excellent rate.

Critical highlights

No critical highlights yet

How would you rate Shiply?
Top Positive Review

“Exceptional Professional Service”

Gary A.
8/31/23

IAmos710 was a pleasure. He was prompt in response, kept us well informed of his progress and delivery of our new 4 by 6 enclosed travel trailer went without a hitch. A true professional and would use him again for any delivery needs.

Top Critical Review

“Not trustworthy”

Khalil E.
3/27/24

Not trustworthy at all, i shipped my car using shiply.com. The company i deal was another agent too unfortunately, they said it needs 10-12 day's it took a month and it was scratched from both sides and from the back. After i reported with shiply for the delay before i got it they just replied back we are just agent we can't do anything try to contact the company again. The company name is carshippingsolution his name is Alex

Reviews (1,016)

Rating

Timeframe

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Reviews that mention popular keywords

delivery service (16)
Thumbnail of user andye32
1 review
0 helpful votes
July 7th, 2019

Agreed the the cost time and they delivered with no delays, all communication was clear the company did what it said on the box.

Thumbnail of user martinc247
1 review
0 helpful votes
September 8th, 2019

All went smooth from quotes to selection and then collection and delivery
Courier was customer friendly
M Cox

Thumbnail of user stelan
1 review
0 helpful votes
September 20th, 2019

Shiply helped me find the best price for the movers, the communication over Shiply is quick and easy, and the service providers are reliable.

Thumbnail of user ianb234
1 review
0 helpful votes
May 30th, 2019

Managed to get my broken down vehicle back home from France via a Shiply transaction. It all went smoothly and the vehicle was delivered at the stated time by the haulier. Had to trust the Shiply reviews but the haulier was excellent and communicated well throughout. Think the Shiply fees are a bit high for their part of the delivery process but guess this is offset by cheaper delivery costs from the hauliers. Would use again.

Thumbnail of user peterl441
1 review
0 helpful votes
September 11th, 2019

I have used Shiply to find carriers several times now and it every time it has saved me money. I will use again!

Thumbnail of user alicef90
1 review
1 helpful vote
October 30th, 2019

It is cool to receive many quotes, however my first experience was negative with the guy not showing up to collect goods and not even bothering communicating properly ( to be fair he was new to the website and I gave him rust with no reviews). Shiply hasn't been much useful with this, but at least they recovered my deposit.
I then tried again and I got an excellent service by a Polish transporter with many positive reviews.
What the user should know is that negative or neutral reviews can't be left for a number of days (10?), so beware.

Thumbnail of user simonl109
1 review
0 helpful votes
October 16th, 2019

Great way to find car movers which can be difficult otherwise.
Seemed to work well with plenty of interest in my fairly small job.
Did pretty much what it said on the tin, but allow a good few hours for quotes to come in.
I was lucky to get a small local starter guy who did the job for a very good price.
The nearest quote was more than twice.
The only criticism I have is that the operators may not be given enough initial information to make a good quote.

Thumbnail of user johnc2430
1 review
0 helpful votes
July 18th, 2019

Multiple bids for my business, sent very quickly. Ridiculous range in cost from about £50 - £300+! Some companies are simply stupidly greedy as such a price range for the same delivery cannot be justified! In the end I went for a low quote, but still far from the cheapest, and have no complaints.
Shiply is a brilliant concept and works well. My experience was entirely positive.

Tip for consumers:
Just use Shiply - no hassle, multiple quotes in about six hours.
I may just have been lucky, but the seller of the sideboard was as impressed as I was - collection on time despite short notice.

Products used:
Good_fellas courier service to pick up and deliver a sideboard from Manchester to Dumfriesshire

Service
Value
Shipping
Quality
Thumbnail of user alessandrod26
1 review
0 helpful votes
August 19th, 2019

Best way to find the best and cheapest courier to transport goods bought on eBay. Plenty of reviews help you find the best provider on the basis of your needs (ie most cheap, fast, specialist, etc).

Thumbnail of user carolynw259
1 review
1 helpful vote
January 24th, 2020

Bought a Nathan sideboard on ebay. Needed to get it delivered to us in Plymouth from Exmouth, distance of 55 miles. Chose a company that assured us if we paid extra for packaging it would be insured. This was important as we had paid £150 for the furniture. Have to say the transaction went ok, our only criticism was that it took two weeks. Of course, there was a public holiday during this period which we appreciate. Would recommend.

Thumbnail of user colind75
1 review
0 helpful votes
August 31st, 2019

Company was punctual, communicated exceptionally well and price was fair. Driver was polite and obliging and goods in transit were looked after well.

Thumbnail of user anthonyg364
1 review
0 helpful votes
September 29th, 2019

A superb way of finding businesses/individuals to transport goods around Europe or within the UK. Site is not always that clear to use and you can get a bit overwhelmed with emails from suppliers submitting quotes - often multiple ones, however, it is effective. Shiply respond well to emailed customer services but their customer service number appears to be non-operational. I required a refund as my first supplier let me down- this was processed quickly and effectively by Shiply who take the initial (approx) 20% deposit directly.
I have used Shiply several times... It is important to pick well-rated suppliers as some can be rather unreliable.

Thumbnail of user jons329
1 review
0 helpful votes
May 25th, 2019

Great service that took a lot of hassle out of a purchase that would have been awkward to fulfill for a collection angle.

Thumbnail of user mikew609
1 review
0 helpful votes
June 11th, 2019

Reliable and quick service to arrange the collection of the things we need picked up. Easy to arrange, good website and user friendly.

Thumbnail of user garyb541
1 review
0 helpful votes
July 3rd, 2019

Easy to use it gets the job done, links me up with competitive hauliers very professional its easy to link to ebay

Thumbnail of user kevinb710
1 review
0 helpful votes
July 10th, 2019

I would never have been able to get my collection of vintage cameras to the French Alps without the various quotes from Shiply's great MEMBERS!

Thumbnail of user sarahm870
1 review
0 helpful votes
June 22nd, 2019

Easy to use invited good quotes deposits easy to pay good email communication and advice good feedback access to choose the best people and avoid the unprofessional ones

Thumbnail of user kg145
1 review
0 helpful votes
July 5th, 2019

It provided me with an excellent person to transport my vintage car. However, as a private individual rather than a commercial operator it took me some time to get to grips with the online system.

KWG

Thumbnail of user deborahs540
1 review
0 helpful votes
December 16th, 2019

Shiply meets a real need, and manages what it offers with professionalism, clear communication and support. My only niggle is having to wait a Sunday to get a response when the company I chose let me down. But otherwise excellent.

Thumbnail of user daryoushh
1 review
0 helpful votes
May 22nd, 2019

Great service. However I think they take too higher cut from drivers so they often ask to be paid outside of the system and although this has always been fine, it isn't ideal.

Thumbnail of user shabnamh1
1 review
0 helpful votes
June 6th, 2019

Good quick communication, had a bit of misunderstanding but all sorted amicably at the end. Delivered by lunchtime as agreed. Professional service.

Thumbnail of user alans367
1 review
0 helpful votes
August 11th, 2019

Dudes, I got the job done in the end, BUT i had a few mishaps but they were sorted out to my satisfaction. The item arrived in good condition and didn't "disappear" on the way which in my view is all about trust. Communication is key here as nothing is perfect so always check the couriers feedback and speed of replying to your emails and text messages in a timely manner

Thumbnail of user adama236
1 review
0 helpful votes
July 25th, 2019

Collected a composite front door and delivered nearly 200 miles away. Arrived safe and on the date asked for. Would use again.
Thanks.

Thumbnail of user catrionaa
1 review
0 helpful votes
May 25th, 2019

Great service 90% of the time. On occasion delivery people stop responding meaning I have to restart the process. Otherwise excellent!

Thumbnail of user lisajanec
1 review
0 helpful votes
August 20th, 2019

Shiply is mostly an excellent app to use to find a company for transportation of goods collected and delivered at very good reasonable prices. I find by being patient and waiting for about 5 bids from different transportation companies, reading their introductions to determine and fully checking their feedback from other users is the real determining factor for me, rather than just blindly choosing the cheapest bid. The last transportation company I chose were great, professional throughout by first asking me the right questions so they could determine both situations at collection point then at delivery point which told them how many stairs to climb etc, and if they needed 1 person or more.
I only rated Shiply 4 instead of 5 because there are a few unscrupulous people who will bid for a job and state £225 for payment. I can only conclude that these bidders do not have any other background commercial or domestic deliveries to make and purely rely on just bidding for jobs on Shiply, which isn't what Shiply is designed for, it's designed to keep costs of transportation down. So please be aware. However, as long as you can recognise the pitfalls one should be fine. As I can't drive, Shiply enables me to buy certain items even if they're halfway up/down/sideways across the country and gets them delivered to my door.
Thanks Shiply :)

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