ShedBonanza

After gaining 3 quotes for our she we decided on shed bonanza. After this nearly every aspect of the quote cost increased. The concrete went up nearly 150% from the preferred concreter. They did not supply information to be able to get an alternative concrete quote and only supplied one from the preferred supplier after we had paid our deposit. They tried to wash their hands of it saying it was not their responsibility. We cancelled our shed and after many discussions they return our deposit. Never again with shed bonanza

I wanted to write a scathing review for Shed Bonanza. I mean, my shed literally fell down due to a seemingly incompetent company but it was the customer service that fell the hardest and I'd like to offer some advice.

Please put your customers first. The way you handled my concerns made me feel like you did not care. In our conversations, you made it very clear that once I had paid, you were wiping your hands. That takes us to the next point.
Please, take responsibility for what you're offering. Scott, in your Dandenong sales office had given me the impression that Shed Bonanza, while using contractors, would be organising everything for me. This was clearly not the case and I quickly realised you had wiped your hands of all care and responsibility. Nothing proved this more than your constant reminders that it's "in the contract."
Please do a site check before taking any deposits and offering a quote. The quote I was given ended up blowing out by approximately 50% and you shrugged your shoulders and said, "oh, the quote is just an estimate."

I would like to thank you for all your help with organizing building permit for me, great customer service and good quality of my garage. Now my car has a cover and I have a piece in mind.

I would like to congratulate Shed Bonanza for their excellent customer service. Thanks to Abby Harding (After Sales Support), Mireille Van Duin (Operations Manager), Yvonne Lloyd (Administration), Shelly Gibbs (Administration), Caitlin Lyndon (Construction Coordinator) and not forgetting Sophie for her latest assistance. Couldn't be happier and I would definitely recommend Shed Bonanza to anyone!... Anthony H.

18mt x 12mt shed, with a 4mt pergola down one side. I did all the work myself with the help with a friend or two... I poured my own slab as I know contractors would have charged me double the estimate on the quote. That's just how it is, no fault of Shed Bonanza, they only supply the shed. Everyone is responsible for getting their own work done. Putting up the shed was a bit of drama given the size of it, but again they all were sensational in the office... Scott was an absolute legend, Owen the Manager could not help enough- sometimes I rang him two or three times a day, I must have driven him mad lol! During installation we found 2 small items were missing, no one's perfect but they were here the next day by express post. I had a guy put in my roller door as I wasn't game to put it up, he builds sheds for other companies and he was very impressed with the design of the shed and the quality for a kit shed. Thank you Shed Bonanza for the best price in Victoria, the great service that you provide and the patience in putting up with me! I would highly recommend Shed Bonanza anytime... thank you and look I forward to doing more business with you guys when I build a carport, or the wash bay- J Chevalier, (or stable, says the wife!)

Initially only interested in taking deposit and then the real price and lack of service is shown. Absolutely disgusting company to deal with