On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shazam Reviews Summary
The company, Shazam, garners mixed feedback from users, highlighting both notable strengths and significant weaknesses. On the positive side, many customers appreciate the app's ability to quickly identify songs, particularly in noisy environments, and its overall technological innovation. However, a recurring theme among reviews is dissatisfaction with its accuracy, especially with less mainstream music genres and older tracks. Users also express frustration over lost song libraries and the app's inability to keep pace with competitors like SoundHound. Overall, while Shazam is recognized for its potential, there is a clear call for improvements in functionality and reliability.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It doesn't identify 7/10 songs correctly or simply doesn't recognize. It only identifies mainstream tunes. It's a useless app.
It doesn't do what it is intended. It's supposed to identify music, but it is crap. Looking for a better option
The lyrics on the page don't match up to the music. Sometimes it works, but it seems more often than not the lyrics are a full measure behind the actual music. This can make it extremely difficult to drive because you're always trying to find where the lyrics are. And it's designed to where you can read the lyrics along with the music in that you cannot scroll up to the beginning of the song without it automatically scrolling back down to where they think the music is. It's very frustrating. One of these days, if it hasn't happened already, someone is going to get into a wreck. They don't care about safety and they don't care about people dying on the road.
Shazam sucks, don't waste your time. Most of the time it can't recognize songs. Totally not worth it
I would like to see Shazam identify more regional Mexican music. Rare Corridors de Michoacan y Sinaloa for instance. Thank you. Make it happen it would bring me peace keep up the good work!, Corridos
When it comes to hip hop or rap music this app is the worse and if anyone posts that it's great or good they are going straight to hell for telling a lie that damn big. Shazam for a long time was the go to app. In less than 3 seconds you'd have your response boy how things have changed. I don't know who or why but someone has really F'd it up. I've posted what the average response is to my music requests.
I have used Shazam app for years on a Galaxy S3 which no longer supported the app. I had about a hundred songs in my library. I recently purchased an S10 to which my sad discovery that all my prior Shazams have been lost.
Really sucks… I can't here my songs anymore… it randomly picks songs and plays parts of the song only.
Going to delete the app… to bad it was great….
When it comes to classical music, unless I'm doing something wrong, Shazam will only identify the orchestra or soloist and the title of the work. It doesn't name the composer. I have to take a screenshot and magnify the album cover to find out. Same as Siri. Shame
Tags have been real inaccurate lately. They need to upgrade their algo-system or something. Very frustrating, especially as a DJ. Not a big fan of SoundHound so Cmon yall! Step your game up!
The app didn't correctly identified a song I found. It's summersong2018 by Elektronmia.
Here is the link: https://www.youtube.com/watch?v=HoCw_gaCHXE
Use Shazam and it would identify the song as Joy V by DJ Dubwell.
Please tell Shazam to fix this!
I used to enjoy being able to link to Google play after listening to a song. Now it's just stupid iTunes. Does anybody still use that? I have to find an alternative. This sucks bad.
I really like Shazam if I don't know the name of a song and I like it. It connects to my Spotify also so I can add it to one of my playlists.
No matter what's wrong with your Shazam app, you wouldn't have anyone from there teems to help you...
Situation in which you find answers at there FAQ's or you Screwed.
Thanks for nothing
I LOVE SHAZAM AND I WANT TO SHARE IT WITH THE WORLD! You can just listen to any song you want and it will just save right on to your spotify its remarkable i love you
I was very happy when my son showed me this app.It is amazing how this app helps you to find out about any kind of music it's playing. I couldn't believe. Thank you.
Shazam can pick up songs from my neighbors next door! And they're behind a thick wall! And they play music at normal volume, not like it's roaring all over the place! I think Shazam is one of the best app ideas ever.
Siri can recognize songs better than Shazam! Like, I was in a bar and there was thi ages-old song by Avril Lavigne, and Shazam couldn't ick it up. What can I say? I'm disappointed.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members