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ShapellxReviews 11,901

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,604
value
44
shipping
47
quality
3,453
This company responds to reviews on average within 1 day

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27,614 reviews

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Pennsylvania
1 review
0 helpful votes
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Awsome
January 29, 2022
Updated review

I was really satisfied, I watched videos on the sizing on how to get the best result

Date of experience: January 29, 2022

It doesn't have the size the model is wearing and the...
February 7, 2022
Previous review

It doesn't have the size the model is wearing and the before and after pics, it's kinda deceiving, why can't you use real people with real fat and lumps and bumps, fix that issue on the website

Date of experience: January 8, 2022
Texas
1 review
0 helpful votes
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Great products
January 27, 2022

Easy to browse and detailed description of products

Date of experience: January 27, 2022
North Carolina
1 review
0 helpful votes
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Nice
January 26, 2022

Very Cool! These products are GREAT! My only issue is the smell, what is that loud small that's worse than plastic or paint on each item. Should I wash them?

Date of experience: January 26, 2022
Florida
1 review
0 helpful votes
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Love
January 25, 2022

I love the way it fit perfectly for work out and for going out best purchase

Date of experience: January 25, 2022
New Jersey
1 review
0 helpful votes
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Shapellx
January 24, 2022
Updated review

Could not change shipping to express it took really long to receive it it does exactly what it suppose to do but it hurts

Date of experience: January 24, 2022

Could not change shipping to express
February 2, 2022
Previous review

Could not change shipping to express

Date of experience: January 3, 2022
Tennessee
2 reviews
0 helpful votes
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Great Quality Shape Wear
January 22, 2022

I love Shapellx because the material of the spandex is good supportive to keep my figure in place. I have purchased just about every shape Wear you all have.

Date of experience: January 22, 2022
Kentucky
1 review
0 helpful votes
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True size
January 22, 2022
Updated review

True to fit. But feel free to downsize if you normally do on items like this.

Date of experience: January 22, 2022

Tracking number not easily available without downloading...
February 6, 2022
Previous review

Tracking number not easily available without downloading an app.

Date of experience: January 7, 2022
New Jersey
2 reviews
1 helpful vote
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Need to have customer service contact number
February 21, 2022
Updated review

Love the product but not happy with the customer service it took me over 2 1/2 weeks just to get somebody to email me back to send me a return label to exchange my order it was so frustrating the next time I order if I order from this company I'll make sure I get the right exact size so I don't have to ever have to deal with this? Again of waiting such a long time for somebody to send me an email when it should be a customer service phone number so with that I'm not satisfied

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2022

Very true to size material great yes I would order...
January 8, 2022
Previous review

Very true to size material great yes I would order from this company again the customers just need a phone number so we can talk to live customer representative

Date of experience: January 8, 2022
Illinois
1 review
0 helpful votes
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Fast and proper delivery
January 22, 2022

Super easy instructions awesome products. I didn't believe it till i seen it myself with my own eyes

Date of experience: January 22, 2022
Georgia
0 reviews
0 helpful votes
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Priced to High
January 22, 2022

It was very easy to make the choice that I wanted. When I started wearing the waist band it will not stay in place, and it rolls up after you finish putting it around your waist. I will not be buying any more products from this company that has a high cost, and doesn't work well.

Date of experience: January 22, 2022
Georgia
1 review
0 helpful votes
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It isn't so flexible as the advertisement
January 21, 2022
Updated review

It was easy to order. But it took awhile before I received my order. But my overall experience is good.

Date of experience: January 21, 2022

It was fast an easy to order
December 31, 2021
Previous review

It was fast an easy to order

Date of experience: December 31, 2021
Oregon
1 review
0 helpful votes
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Great Product
January 21, 2022

Can't wait to try product, web site is easy to use!

Date of experience: January 21, 2022
Arizona
1 review
0 helpful votes
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Item not what I expected
January 20, 2022

I was expecting a wider belt, instead it's thin and length wise is almost as tall as me so I struggle to get it on.

Date of experience: January 20, 2022
North Carolina
2 reviews
0 helpful votes
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Amazing but not for me
January 20, 2022

I love the product but when I put it on it feels like I am losing oxygen to my brain. I've tried to wear it three times and I cannot wear it longer than 5-10 minutes.

Date of experience: January 20, 2022
New Jersey
1 review
0 helpful votes
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Very comfortable
January 20, 2022

Quick easy I received the garment
Fast It feels great but I should have got A large instead of xl overall very happy.

Date of experience: January 20, 2022
Illinois
1 review
0 helpful votes
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The promo code of 30 percent off plus the 20 percent discount on is amazing!

Date of experience: January 19, 2022
Canada
1 review
0 helpful votes
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Happy
January 18, 2022

Very easy and fast. And love it!. Easy to wear. No help needed

Date of experience: January 18, 2022
Georgia
1 review
0 helpful votes
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Excellent Product!
January 17, 2022

The order and checkout process was Quick and Seamless. I have been looking for a product like this and am grateful to have come across this company.

Date of experience: January 17, 2022
Oklahoma
0 reviews
0 helpful votes
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Great Product
January 17, 2022

Very easy to order, cant wait for my shipment! Update received it and love it! I highly recommend!

Date of experience: January 17, 2022
Maryland
1 review
0 helpful votes
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Fantastic!
January 16, 2022

Fast and easy shopping experience, great fit, great quality product!

Date of experience: January 16, 2022