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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was really satisfied, I watched videos on the sizing on how to get the best result
It doesn't have the size the model is wearing and the before and after pics, it's kinda deceiving, why can't you use real people with real fat and lumps and bumps, fix that issue on the website
Easy to browse and detailed description of products
Very Cool! These products are GREAT! My only issue is the smell, what is that loud small that's worse than plastic or paint on each item. Should I wash them?
I love the way it fit perfectly for work out and for going out best purchase
Could not change shipping to express it took really long to receive it it does exactly what it suppose to do but it hurts
Could not change shipping to express
I love Shapellx because the material of the spandex is good supportive to keep my figure in place. I have purchased just about every shape Wear you all have.
True to fit. But feel free to downsize if you normally do on items like this.
Tracking number not easily available without downloading an app.
Love the product but not happy with the customer service it took me over 2 1/2 weeks just to get somebody to email me back to send me a return label to exchange my order it was so frustrating the next time I order if I order from this company I'll make sure I get the right exact size so I don't have to ever have to deal with this? Again of waiting such a long time for somebody to send me an email when it should be a customer service phone number so with that I'm not satisfied
Very true to size material great yes I would order from this company again the customers just need a phone number so we can talk to live customer representative
Super easy instructions awesome products. I didn't believe it till i seen it myself with my own eyes
It was very easy to make the choice that I wanted. When I started wearing the waist band it will not stay in place, and it rolls up after you finish putting it around your waist. I will not be buying any more products from this company that has a high cost, and doesn't work well.
It was easy to order. But it took awhile before I received my order. But my overall experience is good.
I was expecting a wider belt, instead it's thin and length wise is almost as tall as me so I struggle to get it on.
I love the product but when I put it on it feels like I am losing oxygen to my brain. I've tried to wear it three times and I cannot wear it longer than 5-10 minutes.
Quick easy I received the garment
Fast It feels great but I should have got A large instead of xl overall very happy.
The promo code of 30 percent off plus the 20 percent discount on is amazing!
The order and checkout process was Quick and Seamless. I have been looking for a product like this and am grateful to have come across this company.
Very easy to order, cant wait for my shipment! Update received it and love it! I highly recommend!
Fast and easy shopping experience, great fit, great quality product!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members