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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
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I was totally dissatisfied with the product. I ordered the 5X air slim 2 in 1 high-waisted bootylift shaper shorts. First of all I don't even wear a 5X I wear 2X but I thought I would order a larger size. I pulled and pulled but I could not get these 5X booty shorts past my knees. And the Black 2-inch High Waisted contraption that goes around the waist that you clearly do not see by looking at the model. This 2 in high waistband was extremely rough and hard too touch I refused to put it on..
Shapellx was not confusing for me to pick my size, I really liked how the ladies took their before and after's, It gave me an ideal of how this body shaper is going to work for my body shape. So I really appreciate that and I have confidence that this product is going to wear on me well and we'll see when it gets here what it looks like thank you
Very Glad About The Afterpay Features But Some Things Were Glitchy When Trying To Pick Payment Options Overall The Shapewear Fits Well. Cant Wait To See The Results From Wearing The Thermo Shorts On A Daily Basis!
Very Glad About The Afterpay Features But Some Things Were Glitchy When Trying To Pick Payment Options
CC assisted me very professionally. She took her time n explained everything very detailed, helped with sizing and which shapewear would best suit me.
I hope if I need customer service… I get good help on returns! I
I haven't needed customer service as of yet... but I sure hope if I do, I get satisfaction!
I love the fit I was afraid it wasn't going to fit right, but I was wrong. The only problem is the zipper in between the legs. I can't unzip to use the restroom.
Easy to find categories and accompanying pictures and reviews helped make shopping decisions easier.
I love the product because it feels so comfortable I ordered 2 because of the control and comfort. I wear it when exercise as it gives me natural support I love it
Quick checkout, nice bra, good deal. Really like bra.
First time buyer, I bought my item and it didn't arrive. I tried emailing and calling, it was very difficult trying to reach anyone. But finally after a several attempts, they responded and sent me the product.
I really hope this fits! I'll definitely recommend this to others
I bought this for my daughter's wedding. She needed a low plunge type undergarment. She did not try it on. The area of the boobs has no support or wire that would provide lift.
It was quick and easy and the best shapers I've ever ordered
Website easy to navigate! Descriptions well written.
It was easy to choose and buy. Love my shaper, but hated how long it took to get it.
So far so good I'm in love with my order I want another one in the future
So far it's been great I'm excited for my package and I can't wait to try on…
I highly recommend these products to anyone looking for a great shaper or waist trainer. I would definitely go a size down bc it has a lot of stretch. I could have went with a XS.
My shopping experience was pleasant and easy to navigate.
The item was okay the crotch Zipper was very easily to access The part around my tummy did not tuck It definitely was not what it needed. You actually can see the lumps.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality