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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The prices were better than lesser products. Lots to choose from to fit just about any person, need or situation
It didn't allow me to add a discount that was being offered.
Overall, the customer service was up to par.
I was initially informed that one of the items I ordered was not available, but when I asked for a refund, I was told that both items I ordered became available. Whoever was messaging me did have a quick turnaround in responding to my messages.
I was disappointed that the size XXL that I normally fit into did not fit so now I have a product I won't be able to use.
While I rcvd it on time and intact tad disappointed for the price I expected better quality
Easy website to use and received product in a timely manner.
All I can say is this product does EXACTLY what it says it is going to do. I have used several shapers and there is always something that it missed but this is the TRUTH. I plan to purchase another one.
So far the ordering experience is very easy
The shopping experience was relatively easy for me. No hitches. However, I was not able to order the color I really wanted because the size was out of stock. Nevertheless, seems like that turned out for the best for me, seeing that I ended up with the size I needed for right now.
I initially wanted to pay in installments but the system could not process the transaction. And after my purchase, for some reason, the website offered me a ten percent discount. I doubt I will order again if the material is trash...
Now that I have received my product, I have been wearing the waist shaper for about a week. Initially it fits but it has a tendency to slide up. I haven't tried the other garment yet. I'm afraid to because I'm so disappointed with the sliding of the waist shaper. These products cost too much money not to stay in place.
I initially wanted to pay in installments but the system could not process the transaction. And after my purchase, for some reason, the website offered me a ten percent discount. I doubt I will order again if the material is trash.
Easy to use for what I need. It was snug but comfortable.
Was anxious waiting for it to arrive... the wait wasn't long at all AND it was worth it. I love it! Puts a shape on me that I haven't seen an a very long while.
It seems so tight that it won't fit but once you get it in, the magic begins! It's giving great compression but without the discomfort. You can barely feel it once on.
Nice user friendly website. Will shop again. Fast delivery too!
Quick and easy to find what I was looking for and check out customer service was amazing my shaper was top quality and I am very pleased with my purchase will being buying exclusively from shapellx
Great site very easy to use and order. Customer service was A+ with a re order and shipment came within 1 week. Very comfortable, no wire!
It was easy shopping, however I didn't get my refund as promised. But i will make future purchases. I could not contact customer service there is no way
Fairly easy to navigate site. Ordered the size suggested and the size bigger... Both were entirely too tight to fit in!
It was fast, and it fit very good I love it, they deliver was made within 7 days of purchase.
Always look snatched had my birthday looking right and makes me sweat in the area I'm trying to target will be sizing down soon as I purchased a xl and really think I could've gone with a large just had surgery so might go to a medium
It was ok till I realize I see the wrong size item in my cart and i know i picked the right size
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members