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ShapellxReviews 4,320

4.1

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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
864
value
41
shipping
44
quality
3,478
This company responds to reviews on average within 4 days

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19,782 reviews

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Illinois
1 review
0 helpful votes
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It's Working For Me
May 19, 2022
Updated review

I read the reviews. I normally wear a 3x but I'm glad that I ordered the 5x and 6x based upon my body shape.
I bought three versions. To date, I have only tried two. I plan to buy/try other designs.

Date of experience: May 19, 2022

Shopping was made easier by review history
April 28, 2022
Previous review

Shopping was made easier by review history. Love the reminder that I left items in the cart from yesterday. T

Date of experience: April 28, 2022
Georgia
1 review
0 helpful votes
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Exchange underway
May 18, 2022

So far I'm loving everything about this site and their products. Just placed my first order. Fingers crossed!

Date of experience: May 18, 2022
Illinois
1 review
0 helpful votes
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I'd definitely order again.
May 15, 2022

The ordering process was pretty fast. The reviews were very helpful.

Date of experience: May 15, 2022
North Carolina
1 review
0 helpful votes
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New workout buddy...
May 15, 2022

Site was easy to navigate, great photos of the products, helpful reviews from customers, and also tips on choosing the best size for you; can't wait to put this thing to work!

Date of experience: May 15, 2022
Florida
1 review
0 helpful votes
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Happy Customer
May 15, 2022

So far so good, I saw videos so I'm very excited to try these products for the first time! Shipping was super fast! I love love love the support wireless bra. I will be ordering another one! The shaper I haven't actually worn yet but it seems it is a little smaller than I expected.

Date of experience: May 15, 2022
Texas
1 review
0 helpful votes
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Amazing
May 15, 2022

Shopping experience was on point and 60 day return policy was favorable

Date of experience: May 15, 2022
New York
1 review
0 helpful votes
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N/a
May 15, 2022

Good experience. No issues as of yet. Ready to set sa on this new adventure

Date of experience: May 15, 2022
Illinois
1 review
0 helpful votes
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Great waist support belt!
May 15, 2022

I had a great experience! I will do business with this company again!

Date of experience: May 15, 2022
Illinois
1 review
0 helpful votes
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Boldy fresh
May 14, 2022

I was always looking for a waist trainer thats boneless but compresses very very well I saw many of videos about this waist trainer and I was happy but a little skeptical I have no idea how am I gonna work with this item once I get it but hey practice make perfect I cant wait to receive my package im so excited...

Date of experience: May 14, 2022
Louisiana
1 review
0 helpful votes
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Buyer Beware
June 12, 2022
Updated review

I do not like your checkout process and your shipping rate. Also, I ordered my shape wear on April 22,2022, but didn't receive my order until May 13th. I did receive an email explaining that the product was out of stock only after I contacted customer service about my order.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 13, 2022

I do not like your checkout process and your shipping...
May 22, 2022
Previous review

I do not like your checkout process and your shipping rate.

Date of experience: April 22, 2022
California
1 review
0 helpful votes
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Looks exactly as advertised
May 12, 2022

Products were easy to get to. Sizing reviews gave me an idea of what size to purchase, however the sizing also depends on your body shape and not the number or letter size you would normally wear. I wear a 16 normally but I have big thighs. So the 3x is a little too small for me.

Date of experience: May 12, 2022
North Carolina
1 review
0 helpful votes
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Excellent merchandise
May 12, 2022

I love the site and product
Exactly like the picture.

Date of experience: May 12, 2022
Wisconsin
1 review
0 helpful votes
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Great product
May 11, 2022

Fast and easy on the site I can't wait to get them!

Date of experience: May 11, 2022
Georgia
1 review
0 helpful votes
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Easy
May 11, 2022

My shopping experience was easy. The search was easy and ordering was easy.

Date of experience: May 11, 2022
Texas
1 review
0 helpful votes
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Great product
May 11, 2022

Easy ordering process and great product. Product is very easy to wear.

Date of experience: May 11, 2022
Michigan
1 review
0 helpful votes
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Best shape wear ever!
May 11, 2022

By far the best shape wear I ever had! It made my clothes look beautiful!

Date of experience: May 11, 2022
Ohio
1 review
0 helpful votes
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Great product!
May 10, 2022
Updated review

Very easy to navigate and search for products. Had enough photos and reviews of product. Only negative aspect of my shopping experience was the confusion of the sizing chart. I chose incorrectly and had to return it for a bigger size.

Date of experience: May 10, 2022

Very easy to navigate and search for products
April 16, 2022
Previous review

Very easy to navigate and search for products. Had enough photos and reviews of product. Only negative aspect of my shopping experience was the confusion of the sizing chart.

Date of experience: April 16, 2022
Illinois
1 review
0 helpful votes
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Shapellx review
May 9, 2022

Nice. I like that paypal, google pay and other paying platforms are included

Date of experience: May 9, 2022
Georgia
1 review
0 helpful votes
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It's was easy to pick and shop what I wanted since I have been looking into Shapellx for a while now

Date of experience: May 9, 2022
Virginia
1 review
0 helpful votes
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Great
May 9, 2022

My shopping experience has been great. And I love the band

Date of experience: May 9, 2022

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.