ShamrockGift

Dave M. Wrote: "I concur with all the reviews about customer service, nothing but crickets chirping when you email them for follow up with an order. I ordered a t shirt, credit card was hit with pending charge, then went away, was not charged (whew). However when tried contacting them why via 3 emails, nothing."

The same exact thing has happened to me! Stay away!

I concur with all the reviews about customer service, nothing but crickets chirping when you email them for follow up with an order. I ordered a t shirt, credit card was hit with pending charge, then went away, was not charged (whew). However when tried contacting them why via 3 emails, nothing. Oh well, was also sent an email verifying my order with a note saying save 10 % on my next order. Now that's funny, will never use these guys again, a simple reply email would have been nice, guess they need to go to customer service school

I bought a wedding cup from this site. I got this wedding cup engraved for a good friend of mine. The delivery took 2 weeks to get to me. I expected delivery to be a bit faster but when I got the wedding cup I was very happy with the quality of it. The engraving on the wedding cup was in an excellent Celtic font. Overall I would agree with another review of this website, the quality of the products are excellent and are really made in ireland.

I filed a claim through PayPal, they investigated and credited my account for the full amount. I'll stay away from Shamrockgift.com in the future.

I took the risk and it worked fine. Shipment took 4 days only and the product is of good quality, merino wool feels so nice.

I ordered 2 bottles of perfume for my wife for Mother's Day. After receiving an order confirmation in email I expected to get some kind of shipping confirmation shortly thereafter. When a week passed and no shipping confirmation I emailed the address on the order confirmation and didn't get a response. After another 4 days passed with no response I filled out their contact form on the website and to this day still haven't received a response. When I search for the item it is showing they are out of stock, but when I place the original order there were 12 in stock. Luckily, at least so far, my credit card hasn't been charged but they did get an approval code. I won't be ordering from this company again.

I purchased the Aran Funnel Neck Jacket from ShamrockGift along with a few other gifts for a friends birthday. The process was quick and the site was easy to navigate. There were no hiccups with the buying process. The delivery was prompt and the quality of the items I purchased are beyond what I was expecting!
Amazing products which will last for years - definitely worth every penny and I will be shopping here again.

Had used ShamrockGift in the past and had a couple of issues with the order but the product was amazing. Decided to give them another try after the change in management and I must say the shopping experience was vastly improved. I had a couple of queries about the product which were answered quickly with obvious product knowledge.

I was very impressed with the company from start to finish and would definitely recommend using them for Irish Clothing again!

I was very happy to get a call from the shamrock gifts team over my disappointment in not getting my package delivered. They apologized and made sure they made things right. I am happy that they are taking care of their customers concerns. They have turned an nhappy customer into a happy one.

Do not order from this company. After emailing them multiple times to see why my Irish breakfast order was not delivered (it was a gift), they told me the order was mistakenly cancelled. I placed the order in late November and today, three days before Christmas they tell me the order is lost and they have no food left. Leaving me with no time to send a gift. Thanks for nothing shamrock gifts. Also, your blasé attitude to customer service is remarkable

One month ago I bought an Irish t-shirt from this website. Two days after they sent me an e-mail asking me to confirm the billing and shipping address... I was really HAPPY! In some weeks I was going to have that precious t-shirt for my boyfriend! But, NO. That was not the case... Since that moment on I had not had any further news about the parcel or the payment. I ordered this t-shirt as a birthday present, but... I am afraid that I am not going to have it for that day (in one week!), but for Christmas or Holy Week, maybe. I only beg for an e-mail from the company giving me information. Is it so difficult?!

Ordered several Guinness products from ShamrockGift and I have to say that the turn around was very quick and the person I spoke to was very helpful. I needed to amend my order and so I contacted them directly - nothing was too much trouble and I will definitely be using this site again when I am looking for a gift. I am also a fan of the free delivery!

No complications at all, love it!

AVOID THEM AT ALL COSTS!

I ordered a sweater as a Christmas gift. They sen the wrong size... late. I talked to someone at the company who said to return it to their office in New York. That was over 6 weeks ago and I have yet to receive the new sweater in the correct size. I have left over six voice mail messages, called Ireland (voice mail box was full there) and countless emails. This is the worst company I have ever dealt with.

Great, great gifts! Shamrock is our "go to" source for baby gifts, Christmas, and special presents (we're a New York City-based business of almost 75 employees, and the President of our company is Irish) – and hand Knit Aran sweaters and cardigans have become the firm's signature gift – to much success – and REALLY loved by the recipients! Three newborn babies in the last six months have received the baby cardigans, and two more due at the end of the year will also be given hand-knit wear. Quality is excellent, and presentation and gift-wrapping the best. VERY surprised by negative comments. My experience and dealing with Shamrock has been great. Customer Service even went the extra mile helping with a rush delivery. Highly recommend!

I agree with several reviewers that this site appears to be a scam. I have never spoken to a rep, not once. Can't ge through with a phone call, an e-mail or a fax (although these are listed on the website). I ordered Nov. 29,2010 and no package yet. I can't imagine what the positive reviewers did to get their orders. Please share. I am very disappointed because I ordered the item for my best friend and, while he understands, I don't.

I have just placed our second order with Shamrockgift and we are extremely happy with the service. Both orders were shipped to me within 2-3 days and they are very nice. I feel bad that some others had a bad experience but it being in the gift industry at Christmas time must be a difficult task.

I love this company, they have always been good with me. I've ordered well over 25 orders with them over the past couple years.

My review of this website is nothing to do with the site or the customer service it is about the quality of the products. I spent some time in Ireland with my husband 24 years ago. While we were there we really enjoyed ourselves and we traveled around the coast of Ireland for 2 week. While we were on the Aran Islands I purchased a beautiful Irish Aran Cardigan. This cardigan was wonderful, it was very warm and suitable for every day use. I could machine wash it regularly and it never shrunk also the wool was spun in a traditional way that it was not itchy. When moving home some time ago the cardigan got misplaced. I spent some time looking for a replacemant cardigan but was never able to find one. I purchased similar ones online but none of these were the same quality as the original one. Then I came across this website and one of the cardigans was the same as the one I used to own. While about to give up on my search I decided to take one chance and purchase the cardigan. I am delighted to say when I got the cardigan I was very happy. As soon as I took the cardigan from the box I could feel it was the same quality as the old one I used to own. I would recomend the Hand Knits on shamrockgift.com to anyone as I am sure you will be as happy with them as I am.

BEWARE! DO NOT ORDER FROM THIS COMPANY! I ordered a picture frame over six months ago and am only getting the run around. After waiting 8 weeks, I emailed customer service, no reponse. I finally spoke with someone on the phone, was told it was on backorder. Gave it time (the entire summer) and called in November. Robert gave me his personal cell number (I've heard that one before...) and told me I'd receive my order in two weeks, which would be by the end of November. It is now one week before Christmas and I'm still waiting. I guess they have so many problems they forgot about mine? They have stolen my money! DO NOT ORDER FROM THIS COMPANY!

A terrible experience. Ordered on November 30,2010 for Christmas. Call after call and I finally spoke to a rep. Tons of excuses; full of "blarney". Unfortunately, I kept believing and trusting because I love Irish people. It's now January 12,2011 and I have no item, no refund and the number to call has a full mailbox! I'm out 80 dollars and the sweater I wanted to give my grandson for his first Christmas is never coming. DON'T EVER ORDER FROM THIS WEBSITE!

December 24th no delivery (ordered the first week of December). And yes I was able to talk with a "rep" twice. They make promises and then don't deliver. BEWARE this place is a total scam. You will not receive your order. Extremely disappointed in the lies, they're like the cheap camera/electronic sites that promise then don't ever send the item.