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SewingMachinesPlusReviews 62

2.2

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SewingMachinesPlus Reviews Summary

SewingMachinesPlus has a rating of 2.2 stars from 62 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SewingMachinesPlus most frequently mention customer service and credit card. SewingMachinesPlus ranks 72nd among Sewing sites.

service
15
value
14
shipping
13
returns
11
quality
12

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Minnesota
2 reviews
8 helpful votes
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Worst customer service I have ever seen. Called multiple times and left numerous messages all ignored. Did speak with one customer service rep who gave me misinformation regarding the financing company they use. Spoke with a woman regarding some information on a particular machine and she couldn't tell me what I wanted to know. She said they did not have the machine available so that she could look at it and answer my question, but that she did have the identical machine at home. Thought maybe she'd offer to check on her machine and get back to me - no such luck. I was totally ready to purchase this machine as soon as they would respond to my question on financing, but no one would respond. I purchased the same machine elsewhere for the same $$ and received it in two days. Will never "attempt" to do business with these people again.

Date of experience: August 14, 2015
Rhode Island
6 reviews
9 helpful votes
Follow Eva M.
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I ordered from here years ago. I got my sewing machine from Joanne Fabrics store in person on sale, and I wanted some thread and other notions. But, Joannes notions can be pretty pricey. This site has excellent deals on most items and I used a coupon from retailmenot, so it was even cheaper!

Date of experience: August 4, 2015