Just referred my Bid Whist and Bridge club members to sevennotrump.com. Everyone was excited about getting something new as a door prize. Sevennotrump.com shipped my order with the quickness. With a short window, my order was delivered sooner than expected. And, it was just in time for Atlanta Super-Sectional Bridge Tournament. I highly recommend this website for your playing card merchandise and more. There's a lot to choose from …
Dave at SevenNoTrump is a great customer service person. I had placed an order, not by his mistake, two name tags were misspelled. I called and left a voice mail, he returned my call, immediately had new name tags reissued, requested I mail back the wrong ones so they can use the parts again, but refunded me the cost of mailing them back. This is a real honest guy who is so service oriented. I was very impressed with his service and will happily give referals for his business.
I ordered a custom table cover 44" x 44" because their price was the best and they had the largest selection. When it arrived it was too large. I double checked the size of my table and found I had made a mistake, my table was only 42' X 42'. I called sevennotrump.com and explained my problem. I was told to return the cover and they would adjust the size.
I received the new cover in a week and it fit perfectly this time and they only charged $4.95 for adjusting and re shipping the cover.
I had made the mistake in the size so I was pleasantly surprised that there was no extra charge.
Received promptly loved everything I ordered and great service
So happy to have found the site
Will be telling all my poker friend about it
The other items I ordered were fine, as advertised. I am upset about the broken card shuffler.
Answer: Katherine, I sent you an email last night. Your order is in today's mail. Sorry for the delay. David
Answer: Hi Elizabeth, As a one-person shop, I'm not always available to answer the phone right away. I did call you back (before I saw your post on SiteJabber) to explain that I had an issue with inventory on one of your items but will get your order out in tomorrow's mail. Sorry for the delay. David
Answer: Your order will go out tomorrow, Monday. Since we don't know where you are it could take anywhere fro 2 -5 days for deliuvery We ship from Niagara Falls NY
Hi Nancy,
I followed up with you as soon as I received your email. Of course we will replace the broken shuffler right away. Sorry that the first one was damaged in the mail.
David