I have been dealing for the past 10 years or so. NEVER a bad deal. NEVER a regret dealing with them. ALL was always as expected and described at great price.

The first few months started out positive for my client. However, lack of SEO activity and poor communication over a period of 3 - 4 months began affecting the SERP score for my client. Some page rankings of keywords had not moved in over 6 months and in some cases the keywords dropped even further down the page rankings. I raised my concerns to the CEO who promised to get back to me in a couple of days. 26 days later, I still haven't heard anything from him even after chasing again over a week ago. The least you should expect from a service you pay for is to show respect for the client, and to follow through on your commitments.