• SeniorLeads.com

Overview

SeniorLeads.com has a rating of 3.5 stars from 58 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SeniorLeads.com most frequently mention new clients, and training videos. SeniorLeads.com ranks 100th among Marketing sites.

  • Service
    10
  • Value
    10
  • Quality
    10

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 57.1%
Positive
4
Neutral
0
Negative
3
6
See all photos

What reviewers want you to know

Positive highlights

  • Of the other half, I have had 3 appointments and all became clients.
  • After the first 2 weeks, that was not an issue but was a problem at first.

Critical highlights

  • They are just sending names and address (but, not always, sometimes no address)so they can charge your credit card.
  • I got no leads for 3 weeks, cancelled on July 2, and still have received no leads.
How would you rate SeniorLeads.com?
Top Positive Review

“I am very happy”

Stephanie S.
5/8/24

I joined Seniorleads to meet more prospects for managed accounts. While not all prospects are good candidates, I have had 5 appointments in the last 2 months and 3 new clients. I am still working on the other 2. These new clients have provided an additional $800,000 of assets under management which equals recurring revenue of $8,000 annually. I am considering enlarging my area to increase my flow of prospects.

Top Critical Review

“Stay Away At All Costs”

Pete H.
4/15/24

Got signed up under false pretenses by Jeff Lee...started immediately flooding my email with cheap Facebook Leads...save your money and time by not working with them...I know I will never get a refund but at least I can warn others...

Reviews (58)

Rating

Timeframe

Other

Reviews that mention popular keywords

3 appointments (5) credit card (4) 3 weeks (3) 2 weeks (3)
Thumbnail of user peteh234
1 review
1 helpful vote
April 15th, 2024

Got signed up under false pretenses by Jeff Lee...started immediately flooding my email with cheap Facebook Leads...save your money and time by not working with them...I know I will never get a refund but at least I can warn others...

Tip for consumers:
stay away at all costs

Products used:
facebook Leads

Service
Value
Quality
Thumbnail of user bobr260
Bob R. – SeniorLeads.com Rep

We have contacted the customer to resolve this matter. Note: each customer sets their own "flow of leads" and our software does not flood anyone ever as there is a daily cap built into our software.

Thumbnail of user nickf775
1 review
0 helpful votes
December 29th, 2023

Senior Leads used a salesman to sign me up and charge my credit card without allowing me to research their company. Their program sounds good, but it is not what they promise it to be. They asked me to set my radius for leads but immediately lowered to radius from 50 miles to 10 miles then to 9 miles and then to 6 miles. Be careful with this company.

Thumbnail of user bobr260
Bob R. – SeniorLeads.com Rep

Very sad when we have a dissatisfied customer. ANYONE can read our agreement and take as much time as they need. Full disclosure here https://seniorleads.com/agreement. We limit the area for marketing for new accounts. Based on our 22 years of experience, financial professionals do not want to be inundated with new prospects. So we limit all new accounts to targeting a radius of 300,000 population the first week before increasing that radius. This customer did not appreciate that and he wanted a radius that would have swamped him with leads and cost him a fortune. We would make more money letting our customers get flooded. But we don't do that.

Thumbnail of user glennr225
1 review
5 helpful votes
May 22nd, 2020

They do not fulfill their promises and will most definitely run your credit card up for 10 bogus "leads" a day, plus 179.00 and disappear. Could never get their rep back on the phone after I noticed 600.00 of charges and pending charges on my card. Didn't take long to realize they were crooks so I tried again to reach out via telephone and email to cancel. No response, finally had to contact my credit card company to prevent them from charging further. Considering being a lead plaintiff in a class action lawsuit against them. Anyone interested in joking in please free to contact me at *******@aol.com Use Senior Lead in subject title.

Thumbnail of user davidc3645
1 review
1 helpful vote
September 22nd, 2020

This company represents everything that is wrong with the insurance industry. Their leads are horrible and I bailed after two months.

Stay away!

Thumbnail of user bobr260
Bob R. – SeniorLeads.com Rep

The leads are not horrible as evidenced by other comments you will see and hear here: https://seniorleads.com/financial-leads-comments/
However, please do not hire Seniorleads if you think that these prospects all want to buy from you on the first call. These are simply consumers who saw an advertisement on the Internet, were motivated to provide their name, email, phone, and mailing address to get more information about your products or services. To cultivate these prospects to clients requires that you either follow the formula we give you or you use your own skills and talents to cultivate interest into action. In other words, we bring you the prospect and you take it from there. Some will be rich, some will be poor. You can listen to advisors experience here: https://seniorleads.com/financial-leads-comments/

Thumbnail of user edd851
2 reviews
11 helpful votes
May 31st, 2019
• Updated review

How about this one. Because their rep (Dennis Wiley) screwed up and signed me up for the wrong program they had to keep giving me credits from zip codes I never requested. Rather than doing that, they simply canceled my membership owing credit and 2 more leads, I never got. BTW, the last one of their leads I just called on, the guy hasn't saved a PENNY for retirement. Point being they don't scrubb these leads one bit. They are just sending names and address (but, not always, sometimes no address)so they can charge your credit card.

Don't waste your money... you will only get frustrated
May 17th, 2019
• Previous review

Poor quality, customer service is a joke... didn't make any money... just got really frustrated... did exactly what they said. Their booklets are nice... but they really don't help getting annuity sales... bottom line is no return on investment.

Thumbnail of user larryj161
1 review
14 helpful votes
January 6th, 2019

I spent over 600 dollars on the leads and a few hundred following their sales tips and marketing strategies in purchasing pamphlets customized these were very tragic leads to say the least. I could go on and on but if someone told me this before I got involved I. Would NEVER EVER HAVE PURCHASED THIS BE WARNED!

Thumbnail of user scottb1266
1 review
2 helpful votes
June 28th, 2020

Seniorleads.com provide complete garbage leads. I was able to contact 5 of the the 25 leads I received from them and all 5 adamately claimed they never filled out a contact form. The other 20 leads I could never contact at all after many, many attempts. These leads are no more than a list of people, absolute garbage. In addition, they completely screw people out of money with their auto-charge policy. Here is how the scam works: They require one month before you can cancel or pause your account. At that point they start firing garbage leads at you as quickly as they can in the first month to drive up your tab. In addition they charge upfront for ten leads and when they are filled they charge for another 10. They do this so they can keep the extra money when everyone cancels at the end of the first month as they refuse to refund the amount for unused leads. I have been buying financial services leads for over 20 years and this is the bottom of the barrel. There are some solid annuity lead companies out there, Financialize, AdvisorRPM and Advisor World to name a few. Stay away from the Seniorleads.com charlatans.

Service
Value
Quality
Thumbnail of user bobr260
Bob R. – SeniorLeads.com Rep

We welcome all reviews--when they are truthful. Unfortunately, this review has untruths. Here is the proof. This is the agreement signed by every customer" https://seniorleads.com/agreement. Read it. It clearly says that accounts can be canceled the first or third Thursday of the month. There is no "require one month before you can cancel" as stated in this review. We do not lock clients in with contracts. As to the inability to reach his prospects by phone, this is not a common occurrence. Also, we do not "fire leads" at anyone as all we do is place Internet ads and the leads come in as consumers decide to respond to the ads. We have no control over the lead flow as we simply pass along the consumer leads within 5 minutes of the consumer completing the online form. We cannot "force" prospects to fill in the forms and influence the number of consumers that respond (the lead flow is controlled by each advisor/agent who uses our system as disclosed here https :// seniiorleads/com/leadflow So, please, we welcome all honest reviews, but not lies. You may want to hear what other advisors have told us here https://seniorleads.com/lead-review/ and here https://seniorleads.com/financial-leads-comments/

Thumbnail of user billo150
1 review
3 helpful votes
July 11th, 2020

Initial batch of leads very poor quality. Double-charged my credit card, costing me time to resolve. Agreement calls for SL to send prepaid leads immediately if an agent cancels. I got no leads for 3 weeks, cancelled on July 2, and still have received no leads. Two emails requesting refund were acknowledged but no refund or other response. Had to again dispute the charge with my credit card company and file complaint with BBB. There is NO personal contact; you have to work through email, making it extremely difficult to resolve problems. TOTAL WASTE OF MONEY! Their failure to respond is indicative of a scam; their willful failure to respond to my request for a refund for failure to deliver per the agreement makes me wonder about fraudulent intent.

Thumbnail of user bobr260
Bob R. – SeniorLeads.com Rep

We tell everyone that the way to get support is at https://seniorleads.com/help
Some people don't like to follow instructions
We absolutely did not receive this request at our helpdesk
As a result, we never got the need for service and thus, he complains
We refunded the last amount charged
80% of success is following instructions

Thumbnail of user wendyb363
1 review
11 helpful votes
November 18th, 2019

I was impressed initially with the salesman who marketed this product. It seemed like an amazing opportunity. I believe it is a scam. You can do this same lead program by picking the addresses in your zip code and doing an email campaign or postcard. It is a cold lead and even with the recommended schedule of mailing and calling by the company, not one lead was good in over 100 leads. They were all the equivalent of cold calls. You sign a contract that locks you in for at least a month and you have no recourse. You will not get help via their ticket inquiry or any real person on the phone. DO NOT BUY!

Thumbnail of user bobr260
Bob R. – SeniorLeads.com Rep

There is no contract. The person commenting has lied and was not a customer. This appears to be a smear by a competitor. Here is our agreement, IN WRITING which clearly states, one can cancel their account the 1st and 3rd Thursday of the month. https://seniorleads.com/agreement
The company responds to every support ticket within 3 business hours.
All of these comments are just lies.

Thumbnail of user michaela1308
1 review
11 helpful votes
October 3rd, 2019

Basically, they give you a cold lead and have you market to them in hopes of you getting a sale. Then they try and bill your CC as many times as possible until you figure out to cancel the service. They will not talk to you after you join unless you pay extra. They do not respond to their only other way to communicate with them. The sales rep totally misrepresented the process that they recommend once they have your non-refundable money. If you get any sale out of this it will be totally due to the work you put into a cold lead. You could probably do as well from the phone book. DO NOT WASTE YOUR MONEY.

Thumbnail of user danb579
1 review
11 helpful votes
November 9th, 2019

I Signed up with them, based on their promise, and thus, my expectation that I am paying for LEADS. However,... after I paid,... they offered some "prospects" (which could have been taken out of the Yellow Book), whom I was told to NOT CALL... Instead, I was told to watch about a dozen of videos, generate a letter, send it to the prospect, and eventually call after 10-14 days... What kind of "LEADS" are these?

Here are just a few "shady practices" as I have experienced them:

1) There was a misrepresentation in what this service is and does, by James Knowles, the person who presented this "opportunity" to me, over the phone, when he stated that the company sells "LEADS" (that's what he stated over the phone). However, after I signed the Agreement, the word "LEADS" almost disappeared and was replaced with "Prospects"
2) Senior Leads told me that they don't have "any control" of my account (since everything was/is "automated" and that I have 100% Control of this account. Yet, they also stated that I Cannot Do Any Modifications to the account in the first 30 days (when I tried to Reduce the Flow, and Cancel the Account altogether, while also continuing to charge my credit card Despite My Specific and Repeated Messages to STOP.
3) I wouldn't have joined this program if I would have known up-front that Based on A Previous Incident (Settlement) that Senior Leads' Attorneys had, No Phone Service Will Be Provided to Help the Client with any Questions that the Client may have
4) There was A Clear Omission about When I can Start Taking Advantage of The Program Over the phone, James told me that I can contact "The Leads" once I start getting them in My Back-Office (after I sign The Agreement and provide the credit card information). However, after I signed The Agreement, the word "LEADS" was replaced with "Prospects" and the first thing I was told (after receiving the first "lead/prospect" was To Not Call Them. Instead, I was advised to watch about seven - ten videos (and pass some "quizzes"), listen to about thirty audio messages (of about 3-5 minutes each), and "Read Two Suggested Books" Before Even Contacting the Prospects, all of which amounted for about 35-40 hours.
5) Despite claiming that I have "100% Control on my Senior Leads Account, I was also told that "I cannot do any change" during the First 30 Days and thus, I felt that I was "Held Hostage Against My Own Will," while having my credit card charged at their own will.
6) In the Senior Leads Agreement I was also told that the support I could ask for is mainly electronic (by sending a support ticket from your back office, which would be responded to in a matter of hours). Yet, when I have initiated two such electronic support tickets (I did not get the option of saving the information in the ticket, once submitted), the answer I have received after almost two days, was Not addressing my questions (see attachment #-11), but rather advised me how to do what they knew that I can't do (since I was told that I can't do any changes to the account, within the first 30 days), which was "futile & nonsensical."

Thumbnail of user bobr260
Bob R. – SeniorLeads.com Rep

Our company is the ONLY company you will find that provides in writing (must be signed by customer before we accept account). You can find that agreement here https://seniorleads.com/agreement

Note that this customer complains that he had to watch training videos even though he agrees to do so by signing the agreement. We don't change the rules that we provide UP FRONT.

You will find everything the customer says is covered in the agreement, that if read and understood beforehand, would not have been a complaint. If you want to see how this service works for people who
1. Attend the initiation webinar
2. Watch the training videos
3. Read and follow the guide "how to follow up on your prospects"
Visit https://seniorleads.com/financial-leads-comments/

Our service will never work for anyone who ignores this proven system and wants to do it "their way."

Thumbnail of user mikew789
1 review
8 helpful votes
December 2nd, 2019

I decided to give Senior Leads a try. The only good thing I can say is that they do give you information on what to say to a lead and how to follow up. The problem I found was that the leads were terrible. Every lead I talked to said that they thought they were giving their information about a job posting. No one had any interest in financial services. It seems these leads were tricked on the ads they answered. Senior Leads then passes it onto you saying that they have an interest in financial services which ends up not being true. I would not recommend.

Thumbnail of user bobr260
Bob R. – SeniorLeads.com Rep

It is unfortunate that professionals will spend their hard-earned money for a method to grow their business and then not follow the instructions. When you call a prospect, believe it or not, your product or services is not a priority for them. They are not sitting by the phone and waiting for you to call. In fact, your call is ALWAYS an interruption. In fact, because they often have other things on their mind, they may not recall making a request for the call 3 days prior. In order to convert that call into an appointment takes skill. Because most advisors and agents do not possess that skill, we provide training. Please do not register to use Seniorleads unless you agree to watch the training videos and follow the scripting and approach that we teach in our guide "How to Follow Up on Your Prospects." If you want to know the results of agents and advisors who do follow our instructions, visit https://seniorleads.com/financial-leads-comments/ and turn on your speakers

Thumbnail of user feliciak17
1 review
11 helpful votes
May 7th, 2019

These are the worst leads in the world. I wish I would have read the reviews before I purchased. The leads are not qualified. 80% of the leads never requested a booklet. 10 out of 30 were wrong numbers. They claim that they advertise where affluent people frequent websites. REALLY? My leads were people who live in a shelter or work in a soup kitchen, couldn't speak English or were on welfare. Yeah right, they were definitely requesting info on 401K rollovers. I am going to report them to the better business bureau.

Thumbnail of user stevee1083
1 review
0 helpful votes
May 9th, 2024

I was looking for annuity leads. Talking with their salesman, I asked for between age 60 and 80 with over $150K in invested assets. The age I got was 50 and above and zero for invested assets. The salesman told me I could have both. I know the leads didn't meet the asset requirement because, once I got suspicious, I looked up the addresses on google earth street view. Some were actually shacks, most were very small modest homes, with only a very few looking as if they had any invested assets. Yes looks can be deceiving, but not this much. I also had a couple of people tell me they were living off social security. Everything included, I wasted nearly $4000 with very few leads and even less quality leads based on my demo requests. Bottom line, don't assume your salesman is being straight with you. Ask for written confirmation that the demo you ask for are actually available. For me they were not.

Products used:
referrals

Service
Value
Quality

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From the business

#SeniorLeads Explains Internet Prospects. #SeniorLeads finds Insurance Prospects and #Investment Prospects for #Financial #Advisors by advertising on web sites

Company Representative

Thumbnail of user bobr260
Bob R.
Typically responds within 6 days

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