business logo of Seeking Alpha

Seeking AlphaReviews 361

2.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Seeking Alpha?
grey star
grey star
grey star
grey star
grey star

Seeking Alpha Reviews Summary

The company has garnered a mixed reputation, with some customers praising its extensive financial information and valuable insights, particularly for small-cap investments. However, significant concerns persist regarding customer service, particularly in handling subscription cancellations and refunds. Many users report dissatisfaction with auto-renewal practices and a lack of responsive support, leading to feelings of frustration and distrust. Additionally, the perceived quality of content has been criticized, with claims of biased analysis and unreliable contributors. Overall, while the service offers useful resources, its customer service approach requires substantial improvement to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

service
99
value
98
quality
96
This company does not typically respond to reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
Follow Tom H.
Unfollow Tom H.
Share Review
Report Review

Outstanding!
January 9, 2022

Very extensive and insightful research. Opposing views on stocks allows you to get "lost in the weeds".

Date of experience: January 9, 2022
Seeking A. Seeking Alpha Rep
over a year old

Thank you so much for taking a moment to review us, Tom! We work hard to meet expectations like yours, and we’re happy to hear that Seeking Alpha is hitting the mark for you.

Best,
The Seeking Alpha Team

Hawaii
1 review
4 helpful votes
Follow Mel P.
Unfollow Mel P.
Share Review
Report Review

Poor customer service fulfillment
January 1, 2022

Lost synchronize ability with my 3 brokerage accts. Customer service are foreigners, barely understand them - they could not reconcile my issue - issue still unresolved after 3 attempts, pitiful fulfillment of customer service

Date of experience: January 1, 2022
Seeking A. Seeking Alpha Rep
over a year old

Hi Mel,

Thanks for your feedback and we apologize for any inconvenience caused.

It is always our endeavor to provide you the best User experience. To help you with the issue your are facing one of our representatives will reach out to your promptly on your contact no. We have on file.

In any case, please always feel free to write to us at subscriptions@seekingalpha.com and one of our representatives would be glad to help you.

Best,
The Seeking Alpha Team

Nevada
2 reviews
0 helpful votes
Follow James V.
Unfollow James V.
Share Review
Report Review

Great informa
January 1, 2022

Have been successful in the recommended trades.
Would highly recommend this service.

Date of experience: January 1, 2022
Seeking A. Seeking Alpha Rep
over a year old

Thank you so much for taking a moment to review us, James! We work hard to meet expectations like yours, and we’re happy to hear the Seeking Alpha subscription(s) is hitting the mark for you.

Best,
The Seeking Alpha Team

District of Columbia
1 review
0 helpful votes
Follow James G.
Unfollow James G.
Share Review
Report Review

Wonderful information
January 1, 2022

The information is wonderful. I find that if I get information from outside sources, I can combine it with my own goals and situation. So I need that flow of suggestions, then there are good opportunities. I am a scientist, not an accountant, so Seeking Alpha gives me the focus on finance and accounting. Then the discussions give more food for thought.

I like the presentation of many authors who may not agree, and comments that give more points of view. I value the plentiful information on ETFs and closed-end funds. Some CEFs combine security + income, or even security + growth + income. Seeking Alpha has raised my knowledge about these indirect investments and I'm increasing my positions in a couple favorites..

Date of experience: January 1, 2022
Seeking A. Seeking Alpha Rep
over a year old

Hi James,

Thank you so much for taking a moment to review us!

We work hard to meet expectations like yours, and we’re happy to hear we are hitting the mark for you.

Best,
The Seeking Alpha Team

New York
0 reviews
0 helpful votes
Follow Jeff P.
Unfollow Jeff P.
Share Review
Report Review

Not bad
January 1, 2022

A good site for screening for potential investments. It's not a holy grail so take that into consideration when you hit the ‘BUY' button.

Date of experience: January 1, 2022
Vermont
1 review
2 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

$#*! articles paid for by hedge funds. Don't believe any article published by this company. End of story.

Date of experience: January 1, 2022
Seeking A. Seeking Alpha Rep
over a year old

Hi Michael,

Thanks for your note and we apologize for any misunderstanding.

Every contributor on our website goes through a rigorous screening process. Every article posted on our website goes through a rigorous editing process to ensure quality and accuracy.

If you feel the need to dispute an article, or any of the facts in it, please do it from the article page itself. You will find a link to do so in the 'About us' section at the bottom of the article.

You may also contact our editorial team directly by writing to editorial-issues@seekingalpha.com. One of our product managers will read your email promptly, and address any issue.

Best,
The Seeking Alpha Team

Texas
1 review
1 helpful vote
Follow Christopher G.
Unfollow Christopher G.
Share Review
Report Review

Seeking Alpha does nothing to raise its reputation by constantly featuring analyses of companies by Gordan Johnson of GLJ Research. Despite being rated in the bottom 3% of 15,900 analysts and a portfolio return of negative 8% during another banner Bull market, Seeking alpha continues to give air to his debunked and patently false financial reports. Either GJ is fantastically incompetent or cynically a short seller's shill. I suspect Seeking Alpha likes the click bait of GJ outlandish statements but it doesn't show much respect for its readership - we deserve better.

Date of experience: December 29, 2021
Seeking A. Seeking Alpha Rep
over a year old

Hi Christopher,

Thank you for your feedback, and we apologize for any misunderstanding.

It is always our endeavor to provide you the best out of market research and an excellent User experience.

We strive to ensure all our articles are factually correct but we do not keep any biases towards anybody's opinion. Authors are allowed to publish bullish/bearish articles on stocks that are long/short (respectively), provided they disclose their bias. Active investors with "skin in the game" often have some of the most articulate opinions on a stock, and we encourage them to publish their opinions on Seeking Alpha.

If you find a Seeking Alpha article containing a material factual inaccuracy, you can dispute it using the following steps:

Submit a dispute by emailing disputes@seekingalpha.com. Please be sure to include a link to the article under dispute in addition to the above information.
Identify precisely which section of the article you dispute (quoting the text), and provide supporting evidence of your claim that the article is materially wrong.
(Please do not use the dispute process to disagree with the author. Everyone is entitled to his or her opinion about a stock; that's what makes a market.)

In any case, please always feel free to write to us at subscriptions@seekingalpha.com

Best,
The Seeking Alpha Team

New York
1 review
0 helpful votes
Follow Rob J.
Unfollow Rob J.
Share Review
Report Review

Continuous Help
December 29, 2021

Seeking Alpha Premium allows me to stay on top of my investments. Whether I'm doing the research myself, or I'm receiving emails, I am able to stay on top of all the news concerning my portfolio. It has been an excellent addition to assist in my investments.

Date of experience: December 28, 2021
Seeking A. Seeking Alpha Rep
over a year old

Hi Rob,

Thanks so much for this wonderful feedback!

We work hard to meet expectations such as yours. We're really happy to hear Premium is able to help you make more informed investing decisions!

Best,
The Seeking Alpha Team

Florida
1 review
0 helpful votes
Follow Clifford K P.
Unfollow Clifford K P.
Share Review
Report Review

Highly Recommended
December 1, 2021

I thought I was going to be getting Seeking Alpha for $29.00 but found the hard way it cost me $479.00 + $29.99 right off the bat then $29.00 a month. I did use the program for 14 day trail, but did not have my stocks loaded. So I didn't see what my portfolio looked like plus I didn't have access to all the stuff. Now that I have paid for everything and am getting what I paid for and loaded my stock. I really like what I found. It showed me that I only had a few bad stocks, but most were in pretty good shape. I also like the information you get. It is very intuitive and goes very well with my Simply Wall Street Program. I just wish it didn't cost so much. I did tell my son about it. He is a self-employed contract IT engineer that solves problems for stock brokage firms, like fiber optic lines, security, new computer software setup and assists personnel in the EU and Asia on hardware setup. He said he would look at it, but he had to be careful because of his work. I highly recommend Seeking Alpha If you can afford it. Maybe I will get it if I make some money from the stocks I do have.

Date of experience: December 1, 2021
Seeking A. Seeking Alpha Rep
over a year old

Hi Clifford,

Thank you so much for your wonderful feedback:)

We work hard to meet expectations like yours, and we’re happy to hear the Seeking Alpha Premium is hitting the mark for you.

Best,
The Seeking Alpha Team

New York
3 reviews
13 helpful votes
Follow h s.
Unfollow h s.
Share Review
Report Review

At first I was annoyed I had to pay for Seeking Alpha. But in truth I find that many of the writers I follow have actionable ideas, basically paying for a 1 year subscription to Premium with just a trade or two. Getting only 5 free articles a month didn't cut it when I read 15+ articles per day. I also found 1 writer whose philosophy about options matches mine which caused me to subscribe to his commentary literally paying for a 1 year subscription with the 1st trade

Date of experience: November 21, 2021
India
1 review
0 helpful votes
Follow Ujjwal P.
Unfollow Ujjwal P.
Share Review
Report Review

Really the best!
November 18, 2021

Seeking Alpha has Quant rating which is a GAME CHANGER! Apart from that, their Customer Service team is good.

Date of experience: November 18, 2021
Seeking A. Seeking Alpha Rep
over a year old

Thank you so much for taking a moment to review us, Ujjwal! We work hard to meet expectations like yours, and we’re happy to hear the Seeking Alpha is hitting the mark for you.

Best,
The Seeking Alpha Team

Israel
1 review
0 helpful votes
Follow Odiel M.
Unfollow Odiel M.
Share Review
Report Review

Best app for small-time investors
December 2, 2021

As an investor with a decent size of my portfolio invested in small cap companies, Seeking Alpha is by far the most helpful and informative on small cap companies. Finding good articles on popular companies is relatively easy, but when I try to find info or data on small cap companies, from my experience most of the articles that I do find online are not as informative. At times it's almost impossible to find any news at all.

With Seeking Alpha I can finally understand what is actually happening with my stocks. As a small time investor this app gives me the information that only financial institutions have!

Date of experience: November 16, 2021
Seeking A. Seeking Alpha Rep
over a year old

Hi Odiel,

Thanks so much for this wonderful feedback!

We work hard to meet expectations such as yours. We're really happy to hear Premium is able to help you make more informed investing decisions!

Best,
The Seeking Alpha Team

Israel
1 review
0 helpful votes
Follow Jake F.
Unfollow Jake F.
Share Review
Report Review

Great site!
November 16, 2021

Excellent service. Informative and insightful. The Customer Care were professional and very helpful.

Date of experience: November 16, 2021
Seeking A. Seeking Alpha Rep
over a year old

Thank you so much for taking a moment to review us, Jake! We work hard to meet expectations like yours, and we’re happy to hear the Seeking Alpha is hitting the mark for you.

Best,
Seeking Alpha

France
1 review
0 helpful votes
Follow Noam M.
Unfollow Noam M.
Share Review
Report Review

Seeking Alpha is super useful and taught me a lot about wise investing. Customer Support was especially helpful. Highly recommended.

Date of experience: November 16, 2021
Seeking A. Seeking Alpha Rep
over a year old

Thank you so much for taking a moment to review us, Noam! We work hard to meet expectations like yours, and we’re happy to hear the Seeking Alpha is hitting the mark for you.

Best,
Seeking Alpha

Israel
1 review
0 helpful votes
Follow Olga S.
Unfollow Olga S.
Share Review
Report Review

Great support and service
November 16, 2021

The site is useful for seeing various opinions of retail investors and helps me make informed decisions

Date of experience: November 16, 2021
Seeking A. Seeking Alpha Rep
over a year old

Hi Olga,

Thank you so much for taking a moment to review us!

We work hard to meet expectations like yours, and we’re happy to hear we are hitting the mark for you.

Best,
Seeking Alpha

Japan
1 review
5 helpful votes
Follow Dominic M.
Unfollow Dominic M.
Share Review
Report Review

Worthless
November 16, 2021

I payed for the Premium service but can't access the Premium service from my account. If Seeking Alpha wants to help resolve this, include an email address in your reply to this review.

Date of experience: November 16, 2021
Seeking A. Seeking Alpha Rep
over a year old

Hi Dominic,

We are sorry to hear you are having issues with your Premium subscription, and would like to help. Please email us at subscription@seekingalpha.com, mentioning that your request comes from Sitejabber and one of our reps will assist you promptly.

Also, for your convenience, you can always write to us using the "Support" button on the top right of our site.

Thank you and we await your reply,
Seeking Alpha

Canada
1 review
2 helpful votes
Follow Alexander J.
Unfollow Alexander J.
Share Review
Report Review

Alpha review
November 4, 2021

Like the concept of different authors but i trade options, price targets would be helpful. The best idea list is a good, but I've bought based on this and had names fall off the list after I've picked them up, not sure if i should sell them because of this or not. Sometimes getting info is difficult, the timing aspect, for example I'm in TX, which currently is ranked 20 on your best ideas list after dropping 20%, i bought it when it was in your top 10, is it still a good buy at a lower price. Many articles are rated neutral, not useful.

Date of experience: November 4, 2021
Seeking A. Seeking Alpha Rep
over a year old

Hi Alexander,

Thanks for your feedback, and we apologize for any inconvenience caused.

Price Target can be easily found on a Stock page under 'Ratings Tab' > 'Wall St. Analysts Rating'.

Please stay apprised that we do not offer buying/selling recommendations. Here at Seeking Alpha we empower investors to make the absolute best investing decisions by leveraging our independent and balanced stock research, fundamental analysis tools, crowdsourced debate, reliable news, and actionable market data.

Furthermore, Top Stocks screener listings may change on a day per day basis depending upon how a stock could be doing.

You can read more on our Quant Ratings via the following link (Please copy-paste the link to your web browser to access) - https://feedback.seekingalpha.com/en/knowledge-bases/2/articles/58339-quant-ratings-and-factor-grades-faq

If you have any further questions, please always feel free to write to us at subscriptions@seekingalpha.com

Best,
The Seeking Alpha Team

South Africa
1 review
0 helpful votes
Follow Arnold M.
Unfollow Arnold M.
Share Review
Report Review

A great Investment subscription service
December 1, 2021

Seeking Alpha has more than enough information for most investors and many good authors, especially Kris at Potential Multibaggers https://seekingalpha.com/author/from-growth-to-value#regular_articles and Travis The Contrarian. https://seekingalpha.com/checkout?service_id=mp_715

I can recommend them both very highly as they actually listen and invest in the shares they write about!
Arnold Muscat South Africa

Date of experience: November 3, 2021
Seeking A. Seeking Alpha Rep
over a year old

Hi Arnold,

Thank you so much for taking a moment to review us! We work hard to meet expectations like yours, and we’re happy to hear the Seeking Alpha Marketplace services are hitting the mark for you.

Best,
The Seeking Alpha Team

New York
1 review
0 helpful votes
Follow Aaron W.
Unfollow Aaron W.
Share Review
Report Review

Very Helpful
November 1, 2021

Yes. Very helpful in guiding ALL of my investment activities.

Date of experience: November 1, 2021
Seeking A. Seeking Alpha Rep
over a year old

Thank you so much for taking a moment to review us, Aaron! We work hard to meet expectations like yours, and we’re happy to hear the Seeking Alpha is helping you make more informed investing decisions!

Best,
The Seeking Alpha Team

Florida
1 review
0 helpful votes
Follow Lawrence J.
Unfollow Lawrence J.
Share Review
Report Review

SA Review
October 4, 2021

Very satisfied with SA site: information, reviews, news updates, ratings, user input

Date of experience: October 4, 2021
Seeking A. Seeking Alpha Rep
over a year old

Hi Lawrence,

Thank you so much for taking a moment to review us!

We work hard to meet expectations like yours, and we’re happy to hear we are hitting the mark for you.

Best,
The Seeking Alpha Team

From the business

Stock market Insights & financial analysis, including free earnings call transcripts, investment ideas and ETF & stock research written by finance experts.