SecurTel.us has a rating of 1 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SecurTel.us most frequently mention credit card and customer service. SecurTel.us ranks 4762nd among Business Services sites.
Scam! Before I could even complete my profile I was IMMEDIATELY CHARGED almost $50 they won't even provide a full refund.
They almost $46 out of my account then when I called them they said my number is on an account but it's not mine and they don't have a manager. Going to the bank to let them know that that charge is fraudulent.
They don't ask you for a final authorization or even tell you what you are being charged. I made the mistake of thinking this was the company that had the jail phones. It's very close to the same name. Once I found out I was charged 45 dollars, I requested a refund and explained it was my mistake on the company name. They were unwilling to refund the total amount charged and said I had to pay 14.99 cancellation fee. They were also not even apologetic about it. They almost smugly kept asking me if I wanted 31 dollars back. This company should be held accountable by the federal communications commission. Do not use them. You will most surely be sorry just as I am. Honest mistake. Dishonest business.
Do not start an account you will not even get it all the way set up before they'll charge your credit card 4599 then they refuse to give you a full refund they tell you that 1499 is non-refundable but yet they don't even give you an option to select the payment they are ridiculous they are thieves who deserve to be in jail do not use their services scam scam scam scam scam they are Crooks thieves criminals
They charged my card $45.00 and when I asked for a refund the next day they charged my card again $14.99 after they promised to refund me $31.00 but I never saw a refund. They strait up robbed me.