website thubmnail of SecurTel.us

SecurTel.usReviews 27

1.0
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SecurTel.us Reviews Summary

SecurTel.us has a rating of 1 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SecurTel.us most frequently mention credit card and customer service. SecurTel.us ranks 4762nd among Business Services sites.

service
12
value
11
shipping
4
returns
8
quality
9
Ohio
1 review
2 helpful votes
Follow Angeleyea S.
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Scam! Before I could even complete my profile I was IMMEDIATELY CHARGED almost $50 they won't even provide a full refund.

Date of experience: March 8, 2022
Texas
1 review
0 helpful votes
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Fraud website
February 14, 2022

They almost $46 out of my account then when I called them they said my number is on an account but it's not mine and they don't have a manager. Going to the bank to let them know that that charge is fraudulent.

Date of experience: February 14, 2022
Ohio
1 review
0 helpful votes
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Scam
February 6, 2022

I need a refund, please refund my money bcuz my husband can't even make a call on this account, this doesn't work

Date of experience: February 6, 2022
Ohio
1 review
0 helpful votes
Follow Christy A.
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They don't ask you for a final authorization or even tell you what you are being charged. I made the mistake of thinking this was the company that had the jail phones. It's very close to the same name. Once I found out I was charged 45 dollars, I requested a refund and explained it was my mistake on the company name. They were unwilling to refund the total amount charged and said I had to pay 14.99 cancellation fee. They were also not even apologetic about it. They almost smugly kept asking me if I wanted 31 dollars back. This company should be held accountable by the federal communications commission. Do not use them. You will most surely be sorry just as I am. Honest mistake. Dishonest business.

Date of experience: August 27, 2021
Minnesota
1 review
3 helpful votes
Follow Amber B.
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Do not start an account you will not even get it all the way set up before they'll charge your credit card 4599 then they refuse to give you a full refund they tell you that 1499 is non-refundable but yet they don't even give you an option to select the payment they are ridiculous they are thieves who deserve to be in jail do not use their services scam scam scam scam scam they are Crooks thieves criminals

Date of experience: April 4, 2021
Massachusetts
1 review
1 helpful vote
Follow Kristen C.
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They charged my card $45.00 and when I asked for a refund the next day they charged my card again $14.99 after they promised to refund me $31.00 but I never saw a refund. They strait up robbed me.

Date of experience: February 15, 2019